Beazer Homes
Reviews and Complaints

UPON MOVING INTO MY HOME, I NOTICED THE WATER IN THE KITCHEN SINK WAS NOT DRAINING. They attempted to use a plunger to clear the blockage. That did nothing. After about 40 days, they decided to tear up the floor for a look see. They removed the laminate flooring, the cement, the gravel and there was the pipe! The drainage pipe was connected to NOTHING! Water from the sink and the dishwasher was going directly into the gravel and the earth. Do certified and capable PLUMBERS do this?

The Queen Creek Beazer office took my $10K earnest money for my new home. My contract says that it if I can't sell the home that I now own I will not be able to get financing. I have been trying everything possible to sell my home. 56 showings and 8 open houses. Now Beazer says that my contract is up and they are keeping my $10K. What should I do? This whole thing is stressing this 74 yr old lady out.

08/12/2022: my wife and I bought a new home from beezer homes in june 2022 in visalia ca., we have informed them of multiple issues that need to be repaired. They gave us 45 days to inform them of all the issues that were found so they can send in their repair team to repair the issues. It has been over 60 days and they have not sent anyone to repair the issues that we informed them about. We have made multiple insurance reports though beezer homes about these issues and no one is contacting us back. This is becoming troublesome due to lack of cooperation on the bran new home that we built through this company. We need some help in this matter before we go to a lawyer and start the process of a lawsuit. They have been informed so many times that the respire superintendent knows me by name. Please help us out with this issue. My name is jaime j villa my address in 3526 e cherry ave, visalia ca 93292. All we want is for them to repair the issues that need to be repaired.

I am writing about the poor craftsmanship that Beazer home have offer regarding a home I recently closed on March 18, 2022. I completed my final walk through with their builder Christen and there were several concerns that has brought to his attention not on during but after closing. One painting on ceiling that was spot painted and did not match existing paint on wall, next door threshold was dirty, baseboard was dirty, paint peeling on several area in the home and finally the entire home was filthy when I arrived on March 18th and the floor had not been cleaned by their vendor Southwestern Interior. This was relied to him view phone call, email and text message to which he sends a reply back with a list to thing that would be completed. To this day some of my walls and ceiling are unfinished and my floors have yet to be cleaned properly. Beazer customer advocate Roland advised me that my floors were my issue and not Beazer despite the fact I have several photos, videos and email expressing concern with the issue and Beazer. I could go on and on with the things I found wrong in this house. My roof was leaking after the first storm, and someone came to supposedly fix it. Buyers beware of Beazer homes.

The community in which we just bought our home is not being cared for. there are tons of ant hills that are dangerous to kids on the playground. The pool area is full of ants and spiders that you can't even sit there. the garbage is usually overflowing because noone picks it up. We are still unable to get into the pool area because the gate pass system has been broken for months. We speak with HOA but no response. There are people parking on grass and residents commercial vehicles on street constantly for weeks on end. We are paying dues and beazer is just pocketing it.

We moved into our home at the time of covid. And service request raised based in backyard leveling and HvAC replacement.

These two are getting delayed from almost one year by giving different reasons.

Initially we were told they will be taken care of, but after few months by delaying they are escaping, the fault is at their end, bringing different company groups from one year, now telling we cannot make it.

The maintenance is not at all good.

When beazer manager came - he even mentioned that same issue is there with other 15 houses and are trying to resolve. Now no replies to emails as well

There are two models of Beazer homes in the Parkview at the Hills in Minneola Florida. Both models have extensive backyard patios, fireplaces and pergola. We are trying to create a simple paver patio in our backyard with a fireplace. We have answered every question that the HOA has asked of us including extensive drawings and plans. However, Empire HOA and Charlene the project manager continue to turn us down We are just stunned. We feel it is falls advertising by Beazer to show models with patio pavers and fireplaces in the models backyard which cannot be recreated by the homeowner. We have left several messages and asked for a meeting but NO response from Charlene or the Empire HOA. We are at a loss and feel we are being treated unfairly and this is a direct result of Beazer's false advertising. Our salesman told us we can create a backyard just like the Beazer model. However, it appears you cannot. Buyer beware!

The above HVAC installer did our home at 860 San Marco Court in Myrtle Beach, SC. A worker came to change out our thermostat because he said the wrong one was installed. At the same time he sold us a maintenance contract which we paid for that day. We have been here six months and called them to come do the maintenance. Five phone calls to their answering service and we still have not received a call back from them.
We assumed this contractor was reputable since your company had them doing your new home installs. Since this is not warranty work, the warranty service people can not help us. I was told they are still doing work for Beazer. Can someone from corporate contact this company and find out why they are not backing up their contract with them for maintenace.

Gene and Mary Carangelo
[protected] or [protected]

We purchased a home in the above mentioned community. So far all is ok with home. We did have an issue with standing water between ours and our neighbor I called and took picture etc but because our 92 year old neighbor but sand to absorb it If course did not solve problem they wouldn't honor it. Told me I should report him! A 92 year old? I have had workers cut my cable and just connect a hose to my water and use it! I went without internet for 8 days because I am not full time living there yet so after just being there we had to fly again to meet with Spectrum and he found the cable cut and they tied it together to get it out of their way and never said a word to anyone! It cost me over $500 .00 for that trip that was not planned. Then the day we were leaving we all of a sudden hear our water running! They just connected a hose and used our water to do whatever they needed in the house they were building! Who does that? I have been in contact with three different people and each one points us to another person. I need someone to be held accountable for this and refund me my trip money. I feel so nervous not being there not know what the will try next.

I have received 2 notification from this HOA team, one for popping ariel fireworks which were unfound and unsubstantiated and the other is the misdescription of a canopy tent, which they claim was a fixed structure and needed ARC approval. I have lived in Burson ranch for over a year after 43 years of government service (retired)and encouraged both my nephew and a close family friend to buy homes here, which they did, but now with this ridiculous HOA company, this is slowly becoming a place that I don't want in live in nor will I recommend Burson Ranch to any other family members and friends as the place to buy and live. Many residences feel uncomfortable with this company, it shows no common sense, intimidating and feels like a police-community with the HOA looking over your shoulders. This is not the way I envisioned my retirement to be. Get a company that adds to the community and enriches it, not one that has out-dated rules and regulations with no common sense approach of dealing with community issues. We need an HOA comprised of members from this community, not an outsider.

When we moved in our Beazer home in 2016. We noticed the ac did not work correctly in some of our bedrooms a few months after move in. I reached out to Beazer and I was informed that is was a thermostat issue. I was told to make sure I was keeping the thermostats at least 5 degree different from each other. We tried it and the rooms still continue to be warmer than any other rooms in the home. Months later the problem continued to get worse but in other rooms of the home. I called again and I was told to call warranty to take a look at it. The problem still exists and no one wants to take responsibility for it. Last year someone from Beazer warranty came out to look at the ac again but stated there's not a problem. Here we are 3 years later and the problem is even worse. Our ac is not cooling now and Who knows what else is wrong with it. I know from day one that there was a problem with this ac system. We want our ac fixed as this is a very hot summer

The picture is the attic ac unit that has a small split where air is escaping

Our homesite required an enormous amount of fill in order to fit the house on the lot The fill dirt was not properly compacted nor allowed the time necessary to naturally compact before we signed for the house (80 days start to finish). After living in the house for some 20 months it became increasingly apparent that settling of the fill soil was taking place to the extent that my backyard has now an excessive slope and a deep depression. Evidence shows that the soil is flattening out and spreading. I have reported the problem to the Beazer warranty dept. but because it is not construction related the warranty dept. has forwarded the compliant to the Land Development Dept. for action. The warranty dept. sent one of their employees to take photos and assess the situation. He reported findings that affirmed my analysis. The report was forwarded to land development 8 days ago and I was told they would contact me to further look at the situation. So far I have been completely ignored by these people. They do not even respond when their own area QC supv. asks for a response. I am in the process of having a soil engineering firm evaluate the situation but based on experience to date I do not think that this action will
precipitate a response from the responsible dept. I have sent emails and a certified letter as well as numerous phone calls to responsible people/departments at Beazer but, so far, have rec'd no meaningful response

The carpet in the basement is not properly installed and keeps on squeaking, Kindly look in the matter. Also the nails at the end of the carpet are popping up in several places of the house. The front door frame needs to be replaced as it was chipped and painted to look good from day 1. The house also needs painting work to be done at several spots, one of the windows has cracked window pane which needs to be replaced. Powder room toilet seat needs to be replaced as it has a crack. There has been no walk thru after closing ( 10 day and 45 day).

In November of 2017 I purchased a Home (the Rockwell Model) which is a 2519 sq. ft. home. In June when It gets Hot in Arizona, I noticed my house was not staying at temperature the Thermostats were set at (78) but getting to 84 degrees. I checked my AC and realized the unit was only 3.5 Ton unit the same size my neighbor had on his 2100 sq. ft. home. So I contacted Beazer thinking they had errored on installing too small a unit since by all charts I could fine such as AES shows for Phoenix area a red zone which for size of home it would take a 5 Ton. Beazer told me that Chas Roberts designed the system and that 3.5 would work. So they sent several techs out but issue was not resolved mean while we were suffering from heat and from Energy bills of around $400.00! Beazer also stated that home had an R19 rating on walls when thermal test was done with the temp outside was only 94 my internal walls were measuring 79 to 84 degrees! It is now near the end of August and nothing has been done and the last conversation was they were not changing AC unit. I have had 3 other AC companies out and all stated the unit is too small and to correct the quotes were from $7500.00 to $15500.00! Also Beazer has started a new subdivision in same area and the same Rockwell now has a 5 Ton unit. They also started using the Foam insulation versus ours that has cellulose.

Good morning,
I have purchase this home in Reserve at Sawgrass, Orlando. I have had small issues like carpet nails, cracks on the walls, garage floors and so. Lately my AC unit stopped working. I called the number on the unit AIRFLOW which is the company that's installed the unit, the guy charged me 60$ and the result was the unit needs to be replaced.
New home and new AC unit decided to get a second opinion while still trying to get in touch with beazar homes reps. The AC tech comes in and does the leak test and says that the unit was installed incorrectly underground and hence the leak and another 120$ charge. At this point I am frustrated and call the Beazar homes only to be told that the warranty is done and so cannot do anything.
I paid 350, 000$ and I am having construction issues for which Beazar homes is responsible. Please be conscious and well informed when dealing with Beazar homes

I hope to be heard openly & honestly. I purchased my Beazer home in Charleston SC in the fall of 2015 & my home was approx 9 years old. I love my home and have made many improvements; Gutters, fence, new AC, patio, new garage door, new tankless h2o heater...then the unthinkable happened! An 8 foot belly, back graded in the slab, was discovered as raw sewage flooded my master bedroom, bathroom and closet as I did laundry one morning. Both plumbers I have had out have assured me that this is not a new problem, it has existed for a long time! I am retired and on a fixed income. The $17, 500 repair will be a serious hardship for me! I do have insurance to cover the damages caused from the raw sewage flooding. I have spoken to several Beazer representatives but not gotten any help. If this were something I caused, I would make the repairs without question, BUT, I feel like I am being held responsible for something that is not normal wear and tear nor anything which I caused. Please, I am appealing to Beazer's sense of decency and pride of product for some help. I sincerely appreciate your time and I very much hope to hear back from a Beazer representative soon. Kathy Hartley [protected] kolinhartley @gmail.com 206 Summer Rain Ct Charleston, SC 29414

We purchased our home almost 3 years ago;however, the sink was definitely put in as a shotty job! Sinks are inserts but apparently the installer thought that you glue it under the sink with silicon glue! Needless to say, I was fixing easter dinner. The dishwasher was going and I had just went to drain something and the sink fell down into the cabinet. Water from the dishwasher ended up all over my floor and cabinet. My wood is now turning up due to the amount of water and ruined. I am beyond furious! I have photos showing the silicon. This completely ruined our easter gathering and the nearest hardware store (lowe's) was closed for the holiday! I forgave the fact that the sidewalk turned up and no one ever called me back to redo, I forgave the fact of the shotty job with seeding that was done (my husband redid ours) while others continued to try to contact you to redo theirs, I forgave that my upstairs is slightly sloped and the installer shaved the bottom of the bathroom doors to make an illusion but now this is yet another issue and this time I want it fixed properly and my flooring around it replaced! This didn't affect just one person but many! This was an easter dinner in which was suppose to be a joyous occasion but yet I couldn't complete the meal! This is unacceptable plus, sinks are inserts not to stick with silicon under a sink! Is this the type of operation beazer holds? We came from another builder hearing only good things about beazer homes and now I am not feeling that the reviews and word of mouth is true! Please contact me immediately to rectify!

I had requested before my warranty ends from Beazer to check on my 2nd AC unit as my first one had issues within the 1st year. Issue: A sensor in the outside of the upstairs unit that is causing the unit not to work when it should. What has been done so far: before my warranty ends I have asked Beazer representative to request a check on my other unit as I was told by the Airflow (AC company) technician that the sensors in the Amana units are generic that are not valid for Florida weather. At this point after they came back out the Technician advised us that this issue that happened could have been there since the beginning when the house was build as it is hard to detect until tested. my request within my warranty was ignored to check my second unit, hence now after the warranty is over Beazer does not want to work with me on this issue. I have even offered to meet them half way on the out of pocket expense but they are not willing to work with me. Beazer builds houses so quickly that they loose the quality of the their products. For new house owners that have not had the experience of faulty issues as this are at a disadvantage with big companies as such. I am very disappointed where a small cost to a big company to please their customers are disputed and denied when it can make a difference with their satisfaction. Since my request to check on the second AC unit was ignored, now I am forced to pay for a unit sensor that will cost me over $500 in labor when I have only been in the house for 18 month. I had to fix now both of my brand new house. Thanks for nothing Beazer.

I purchased my first home in October 2006 while I was in Iraq doing contract work. I served in the US ARMY for 7 years, then 3 months after being out of the service - I joined a contract job in IRAQ to continue helping out my country. My sister was my power of attorney and signed all the paperwork for me. We found a brand new home in the Wildomar/Murrieta area with Beazer homes and I was pre-approved right away because of my good credit and income.

At the time, I was pre-approved for 100% financing with an interest rate at 6% on the 1st loan (80%) and 8% on the 2nd loan (20%). Beazer Homes said that if I used their mortgage company they would "throw" in 20K in upgrades and pay for my closing costs. They also said they could beat my lst mortgage interest rate with a 5.5% interest only 5 Year ARM vs. the 6% my bank was offering. This sounded perfect!

Little did we know, the loan officer was crooked (Linda Smith). She verbally told us the rate was 5.5% and when my sister signed the loan paperwork, she also explained it to her that it was a 5.5% interest only 5 Year ARM. What she neglected to say and point out in the large stack of loan papers was that the 5.5% rate was a negative amoritazation rate and that my REAL interest rate is 8.5%. (Linda Smith and Beazer mortgage would be making a killing on this loan by marking my interest rate up - that meant a great deal of money in Linda's pocket - at my expense!)

Once I received my closing paperwork and first mortgage statement - we realized we had been conned. Needless to say, I love this home and want to keep it. I have perfect credit and decided to pay the 8.5% interest rate for a year and then just refinance when my one year prepayment penalty was up. This meant I was stuck in Iraq doing contract work for a year more than I planned. This also meant leaving behind my new wife (married in 3/2007) in a large home all by herself. I am working to pay for a home I can not even live in or enjoy.

Now a year later with the decline in home values - I can not even refinance. EMC Mortgage could easily give me a loan modification but they say I have to leave my job in IRAQ and fall behind on my payments before they will assist me. This is bull! I am basically risking my life to be able to pay down all my other bills so I can "hopefully" one day come home and join the police force and afford my mortgage. I have worked too hard to have a credit score of above 720 to just throw it all away because Beazer Mortgage/Linda Smith and EMC Mortgage are not ethical.

Note: I am not the only buyer that Beazer Mortgage conned. My next door neighbor is in the same scenario.