Bell Trans’s earns a 4.5-star rating from 8 reviews, showing that the majority of passengers are exceptionally satisfied with transportation service.
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Pick up
I was in. Las Vega on 9/3/23 to 9/8 23 and was supposed to be picked up at 8 am I was there at 740 and finally had to figure out where to get a cab. Got one at 930 I understand the traffic which is why I could not wait any longer to get to airport .
They have my phone number . They could of let us know they were running late
Or not even bother to show up My husband and I were very stressed out .I am a person that is on time for everything I relied on this company and they failed me.
Desired outcome: I would like them to reimburse for 30 for return fair and a apology for not given any updates. I have sent 2 other letters and no response Thank you
We arrived in Las Vegas on 6/19 and purchased transportation from and to airport $60 was spent to bells trans
We arrived in Las Vegas on 6/19 and purchased transportation from and to airport $60 was spent to bells trans. We were to call 24hrs in advance for a ride to the airport but did not get to talk to a live person. Lost out on money and had to pay an extra for an
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid for a round trip share-a-ride shuttle with Bell Trans on 6.20.21 I called 24 hours prior to my departure to the airport on 6.22.21 for 6
I paid for a round trip share-a-ride shuttle with Bell Trans on 6.20.21 I called 24 hours prior to my departure to the airport on 6.22.21 for 6.23.21 departure. At no point was I able to speak to a human. I attempted 2x to receive confirmation to no avail. I wasted $30 on a return trip to the airport that never came. I did not receive a single confirmation. This business is a scam and owes me $30.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Bell Trans Legit?
Bell Trans earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
By resolving 87% of 8 negative reviews, Bell Trans is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Airportshuttlelasvegas.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Airportshuttlelasvegas.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Airportshuttlelasvegas.com you are considering visiting, which is associated with Bell Trans, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Airportshuttlelasvegas.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Bell Trans.
However ComplaintsBoard has detected that:
- Airportshuttlelasvegas.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The airportshuttlelasvegas.com may offer a niche product or service that is only of interest to a smaller audience.
- Bell Trans protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Paid online for car service to the airport from my home on 8/16
Paid online for car service to the airport from my home on 8/16. Company cancelled ride without issuing refund. I booked and paid for a one-way car service to the airport from my home on 8/16 to arrive at 4:45 am for a 6:30 am flight. Due to a supposed traffic conflict, Bell cancelled the service since the vehicle would arrive too late for me to be on time for my flight. While I was able to find an alternative they have yet to refund the $52.53 pre-paid online. I have contacted them to better understand their policy and they explained that it would be 7-10 business days before the refund would be processed. It has now been 12 business days and still no refund.
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid $35 for a shuttle service in Las Vegas but had to cancel due to COVID-19.
On Feb 7, 2020, I paid $35 for a shuttle service in Las Vegas for transport during the week of Aug 24, 2020. Due to COVID-19, the shuttle was not operating, and Vegas shows were canceled, so we canceled our trip. On July 19, I requested a refund. Later, I received only $17.50 and contacted Danara for the remainder. She promised to check with accounting, but I've yet to receive the rest. Product_Or_Service: Shuttle Service to/from airport
The complaint has been investigated and resolved to the customer’s satisfaction.
On July 17th to the 19th We went to Las Vegas, brought 2 way pass for 2 people from Bell Tram, When time came for our return trip to the airport
On July 17th to the 19th We went to Las Vegas, brought 2 way pass for 2 people from Bell Tram, When time came for our return trip to the airport, I called on July 18th like i was suppose to, to get return trip to airport. Well all i could get was pickup from Wynn hotel, we were staying at *** casino and resort. We got there ok, with them, but no matter what I did there was no one to talk to. I sent through their contact information stating what happened on July 21st. I received a email with a form to fill out and send back along with the unused transfer. It was mailed on the 21st of July at the post office. As of this date July 17th, I still have not gotten my refund of 31.00. I have sent a couple of times a message through their contact information and have not received anything back. This is way to long now. I would like my 31.00 back now
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a round trip shuttle for Bell Trans in Las Vegas from a website, but they weren't operating.
I bought a round trip shuttle for Bell Trans in Las Vegas from a website and found no shuttles operating upon arrival. I made two round trip purchases for June 8, and paid online. With reservations confirmed, we reached the airport on June 15, only to discover the shuttle service had been closed for months. My debit card was charged $35 on June 8. After failing to reach Bell Trans by phone, I emailed for a refund and was sent a form, which I returned. Despite multiple follow-ups, I've only received automated replies and no refund, leading me to doubt their intention to return my money.
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a round trip from Bell Trans on Sunday, 6/13
We purchased a round trip from Bell Trans on Sunday, 6/13. We paid $61.50 for the round trip. Validation Code ***. The transfer from the airport to the *** Hotel was great. I reserved our pick up by calling ***, the *** hotel was not on the list. The phone system was automated. I was unable to get someone on the phone for assistance. Therefore I choose our pickup to be at ***, which is right across the street. On Wednesday, 6/16, I received a text about 10 minutes before our expect time, confirming our pickup. The text contained the following information: Pickup Wednesday June 16, 5:00am. I called the phone # on the ticket, same number I called to schedule the appointment and was never able to received customer service assistance. I sent a text to ***, the number which I received a text from regarding the confirmation & I also sent an email. I did not receive any updates & no communication. We took taxi to the airport.
The complaint has been investigated and resolved to the customer’s satisfaction.
Bell Trans Reviews 0
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About Bell Trans
The team at Bell Trans is dedicated to providing their clients with the highest levels of customer service. They have a fleet of well-maintained vehicles that are regularly serviced and inspected to ensure that their clients are always safe and secure while on the road. Their drivers are skilled and knowledgeable professionals who have undergone extensive training to ensure that they deliver exceptional services to their clients.
Moreover, Bell Trans takes into consideration the unique travel preferences of their clients. As such, they offer personalized and customized travel solutions to suit different individual needs. Whether you need a solo ride or you are traveling as a group, they have the capacity to meet your transportation requirements in the most efficient and comfortable manner.
One of the major advantages of using Bell Trans is that they have affordable rates for their services. They provide quality transportation services at reasonable prices, making them a popular choice for travelers on a budget. They also offer competitive rates for their group transportation services, making it possible for large groups to travel together and save money.
Bell Trans is committed to providing convenient and reliable transportation services to their clients. They have a user-friendly website that allows clients to book their services easily and quickly. They also have responsive customer care representatives who are always available to assist their clients with any questions or concerns.
In conclusion, Bell Trans is an outstanding transportation company that is committed to providing exceptional services to their clients. They offer reliable, timely, and convenient transportation solutions for individuals and groups in Las Vegas. With their wide range of transportation options, affordable rates, and excellent customer service, Bell Trans is the ideal choice for anyone looking for efficient and comfortable transportation services in Las Vegas.
Overview of Bell Trans complaint handling
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Bell Trans Contacts
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Bell Trans phone numbers+1 (702) 739-7990+1 (702) 739-7990Click up if you have successfully reached Bell Trans by calling +1 (702) 739-7990 phone number 0 0 users reported that they have successfully reached Bell Trans by calling +1 (702) 739-7990 phone number Click down if you have unsuccessfully reached Bell Trans by calling +1 (702) 739-7990 phone number 0 0 users reported that they have UNsuccessfully reached Bell Trans by calling +1 (702) 739-7990 phone number
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Bell Trans address1900 Industrial Rd, Las Vegas, Nevada, 89102-4610, United States
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Bell Trans social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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