Benzeen Auto Parts’s earns a 1.0-star rating from 4 reviews, showing that the majority of auto repair enthusiasts and professionals are dissatisfied with their parts and service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Ordered a 2006 Chevy Equinox 3.4 engine and it was no good
Ordered a 2006 Chevy Equinox 3.4 engine and it was no good. Tried to get my money back but the seller said no way. I called them up within a week of getting the engine, which is when they said I could return it.
I paid BENZEEN AUTO PARTS $12000.00 on 12/08
I paid BENZEEN AUTO PARTS $12000.00 on 12/08. They said they'd give me a 1 year warranty on all parts. That means if anything goes wrong with the parts, they'll fix it, replace it, or give me my money back. But the engine (2013 S63) is making a knocking sound on both sides and using up oil. They offered me $1500.00, but I said no. Then they said they might be able to give me a couple more $100.00. Finally, they offered $2000.00 for labor. But *** said it could cost over $6800.00 to fix if they don't find anything else wrong when they open up the engine. Reference Number ***.
I called Benzeen Auto Parts on 1/20 and talked to Cliff about getting some front seats
I called Benzeen Auto Parts on 1/20 and talked to Cliff about getting some front seats. The next day, I bought some leather seats over the phone with my credit card. They said it would take 7 to 10 days to get to me. On 1/26, I called to find out when they would arrive, but no one answered. I called again on 1/29 and they said there was a delay because of the weather. On 2/2, they called me and said that the seats were damaged in a big storm in California. They sent me a picture of some other seats that were available, but they were also damaged. They said they could refund my money. I called back and talked to Sam, the sales manager, and he said he would keep looking for the seats and contact me. I haven't heard anything from him. He said his staff could have done better. Benzeen Auto Parts should have sent me the seats at the price they promised if they had enough time.
Is Benzeen Auto Parts Legit?
Benzeen Auto Parts earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Benzeen Auto Parts. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Benzeenautoparts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Benzeenautoparts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Benzeenautoparts.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from Benzeen Auto Parts, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- The website belonging to Benzeen Auto Parts has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
I got an audi engine from benzeen auto parts
I got an audi engine from benzeen auto parts. I talked to their sales manager and I told him my worries about buying a used engine. He said they test and guarantee their engines and they come with a one year warranty. He sold me the engine with 92,000 miles on it. They had three listed at the time. The other two had 109,000 and 132,000 miles on them. 92,000 miles sounded good so I bought the engine. When the mechanic installed the engine, he told me that the engine was bad. It had a miss fire on cylinder one so the mechanic changed the coil and spark plug and the engine still had a misfire on cylinder number one. The sales manager didn't want to hear that the engine was bad after all he said they pressure checked it. We went back and forth for about two weeks then I had a third party check the engine to confirm that it was bad. The sales manager attempted to blame the mechanic shop checking their reviews online and giving me worst case scenarios. I told him I wanted my money back and also I wanted them to pay the installation cost which was $2300.00. This is what the mechanic charged to install the engine. As a customer I am concerned with their business practices. He refunded my money for the engine and still I had to pay $2300.00 for an engine install which results in a vehicle that is not running. Also I asked him which engine did I get because after I got my engine, I went back to see what they were showing available on their website and of course the one engine with 92,000 miles on it was showing available. He said oh its should say call for pricing and I told him no it doesn't say that. Its showing that engine is for sale which is incorrect considering that is the engine that I had purchased. This whole situation has been nothing but a nightmare. I keep asking myself the million dollar question how do you sale a customer an engine and guarantee it and then just walk away when the engine is bad. There were additional cost to this project which were my responsibility if the engine would have been good. I would have paid the mechanic and not even said anything but this is not the case. The additional charges are still here because of a faulty engine and the sales manager and Benzeen Auto Parts wants to just walk away leaving me to cover the mechanics cost.
Benzeen Auto Parts Reviews 0
If you represent Benzeen Auto Parts, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Benzeen Auto Parts
At Benzeen Auto Parts, we understand the importance of having reliable, durable auto parts that can withstand the wear and tear of daily use. That's why we offer a wide selection of parts from some of the most trusted brands in the industry. Whether you're looking for engine parts, transmission parts, suspension parts, or any other type of auto part, we have what you need to keep your vehicle running smoothly.
In addition to our extensive selection of auto parts, we also offer exceptional customer service. Our team of knowledgeable and experienced professionals is always available to answer any questions you may have and help you find the right parts for your vehicle. We pride ourselves on our commitment to customer satisfaction, and we work hard to ensure that every customer is completely satisfied with their purchase.
At Benzeen Auto Parts, we believe that quality should never come at a premium. That's why we offer some of the most competitive prices in the industry, without sacrificing quality or reliability. We understand that auto repairs can be expensive, and we strive to make it as affordable as possible for our customers to get the parts they need to keep their vehicles running smoothly.
Overall, if you're looking for high-quality, affordable auto parts from a trusted provider, look no further than Benzeen Auto Parts. With our extensive selection, exceptional customer service, and commitment to quality and affordability, we're confident that you'll find everything you need to keep your vehicle running smoothly for years to come.
Overview of Benzeen Auto Parts complaint handling
-
Benzeen Auto Parts Contacts
-
Benzeen Auto Parts phone numbers+1 (877) 247-1717+1 (877) 247-1717Click up if you have successfully reached Benzeen Auto Parts by calling +1 (877) 247-1717 phone number 0 0 users reported that they have successfully reached Benzeen Auto Parts by calling +1 (877) 247-1717 phone number Click down if you have unsuccessfully reached Benzeen Auto Parts by calling +1 (877) 247-1717 phone number 0 0 users reported that they have UNsuccessfully reached Benzeen Auto Parts by calling +1 (877) 247-1717 phone number
-
Benzeen Auto Parts emailsinfo@benzeenautoparts.com92%Confidence score: 92%Support
-
Benzeen Auto Parts address3811 Recycle Rd, Rancho Cordova, California, 95742-7359, United States
-
Benzeen Auto Parts social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!