Best Buy review: Dash cam

I have bought 2 Dash Cam online from Best Buy. I bought one in August 2023 and one on November 4th 2023. Both time I called the listed local store number and got mostly people that didn’t speak good English and they weren’t at the local store.I tried very hard to listen and understand them. They hung up on me about 4 - 5 times. I got lied to numerous times. I just wanted to schedule an installation for the product that I bought that was expensive. The Support person told me that no one was around that Day. After I kept calling and different people answering the phone I finally got an install date. Both time I asked the 12 different people if they could transfer my call to the local store and they said they can not. Best Buy has a serious problem with the people that answer the phones because you get nothing but frustrated after you spent a lot of money. I am thinking about never buying anything else from them. They don’t seem to care about their customers that spent a lot of money. This problem is only with the people on the phone. The 2 stores near me have amazing professional employees and they do a good job installing products. Best Buy need a better phone system in place.