BestLaceWigs
Reviews and Complaints

I was so excited to order from BestLaceWigs, but the experience was a total disaster. I placed my order and waited patiently for 45 days, only to find out that my item was still not ready. Can you believe it? I was so frustrated and stressed out. I had to wait even longer for my item to arrive. It was a nightmare.

The people who work at BestLaceWigs are a bunch of idiots. They have no idea what they're doing. They don't care about their customers at all. They just want to take your money and run. I would never recommend this company to anyone. They are a complete waste of time and money.

The quality of the product was also terrible. It was nothing like what was advertised on their website. The hair was thin and looked fake. It was a complete waste of money. I wish I had never ordered from this company.

In conclusion, I would never order from BestLaceWigs again. The whole experience was a complete disaster. The people who work there are idiots and the quality of the product is terrible. Save yourself the stress and frustration and order from a different company.

love it! The hair is soft and the color is perfect. I get so many compliments on it. The only downside is that it sheds a bit, but that's normal for any wig. Overall, I would recommend BestLaceWigs to anyone looking for a high-quality wig at an affordable price. Just make sure to double-check your order before you hit that submit button!

Been ordering from BestLaceWigs for years now and I gotta say, they're one of the few honest companies out there. I've been scammed by a few in the past, so it's really refreshing to find a place that actually delivers on their promises. The hair is top-notch too - I've never had any issues with quality or durability.

The only downside is that the custom-made hair can take a while to arrive. But honestly, it's worth the wait. I've never had any problems with cancelling or returning orders either, which is a huge relief.

Overall, I'd definitely recommend BestLaceWigs to anyone looking for high-quality hair and hassle-free service. They're the real deal!

I've been a loyal customer of bestlacewigs for a long time now. However, my recent purchase has left me feeling a bit disappointed. The quality of the wig I received was not up to par with what I'm used to, yet the price remained the same. It's a shame because they used to carry 100% Virgin Indian Hair full lace wigs, which were of exceptional quality. When I asked if they still make them, I was informed that they no longer carry virgin Indian hair and only offer Brazilian and Chinese Hair now. While the prices remain the same, the quality of the hair has decreased significantly.

If you're someone who values your hard-earned money and wants to spend it on quality products, I would not recommend purchasing from bestlacewigs. It's disappointing to see a company that once offered top-notch products now offering cheaper quality hair at the same price. I hope they take this feedback into consideration and make changes to improve their products. Until then, I'll be taking my business elsewhere.

I've been a loyal customer of Best Lace Wigs for quite some time now and I must say, I have mixed feelings about their products. I've been purchasing wigs from them for about 3 years and I used to be very satisfied with the quality of their wigs. However, recently I've noticed a change in their quality which is quite disappointing. Although their wigs are still affordable, I'm not sure if they've changed something in their manufacturing process or if it's just a one-off thing.

Despite my disappointment with Best Lace Wigs, I still recommend them to my friends because they have been around for a while and have a good reputation. However, I've recently started buying wigs from an online UK shop and I must say, I'm quite happy with the hair quality and the customer service. Although their wigs cost me more than Best Lace Wigs, I feel like it's worth it because of the quality.

One thing that really annoys me about Best Lace Wigs is that they list their units as being preplucked when they're not. This is quite misleading and I feel like they should be more transparent about their products. On the other hand, the wigs I've been buying from moramode come preplucked which is what I love. It saves me a lot of time and effort when it comes to styling the wig.

Overall, I still think Best Lace Wigs is a good option for those who are on a budget. However, if you're willing to spend a bit more, I would recommend looking into other options as well. It's always good to have a variety of options to choose from, especially when it comes to something as important as your hair.

I came across some negative reviews about BestLaceWigs, but as a customer from the United Kingdom, I have to say that my experience has been quite different. I have purchased numerous wigs from this website, and I have been quite satisfied with the products.

One of the things that I always look for in a wig is bleached knots, and I have to say that BestLaceWigs always delivers in this regard. The knots are bleached to the point where you can see a few strands of hair that have turned blonde from the bleach, but this is not a big deal as it is only a couple of strands that you can easily pull out.

The quality of the hair is also quite good, although it doesn't hold moisturizer very well. However, when I use expensive and high-quality hair care products like argon and coconut oil, the moisture holds for days sometimes.

When it comes to density, I would recommend opting for 180% as 130% is not a lot. With curly hair, 180% is more than enough, and you get SOOO MUCH HAIR. Trust me on this one.

One thing that I really appreciate about BestLaceWigs is their customer service. They have always responded to every single email that I have sent them with a solution, and they always deliver on their promises. If they say that you will receive your wig and it will look like the picture, you can trust them on that.

Overall, I would highly recommend BestLaceWigs to anyone looking for high-quality wigs at affordable prices. They may not be perfect, but they are definitely worth considering if you are in the market for a new wig.

I recently had an experience with BestLaceWigs that left me feeling disappointed and frustrated. I had high hopes for the two wigs I ordered, which were supposed to be 130% density with virgin hair and bleached knots for the first inch of the lace. I even requested a widow's peak hairline, which was important to me. However, when I received my wigs, I was disappointed to find that the density was much lighter than what I had paid for. It was more like a light to medium density, maybe 100% at best.

To make matters worse, the knots were not bleached at all, despite the fact that I had confirmed this with customer support before making my purchase. I was really looking forward to having bleached knots, so I could wear my wigs with confidence. Instead, I had to purchase products to try and bleach the knots myself. Unfortunately, my first attempt was unsuccessful, and I had to resort to using a fabric dye remover to get the bleach to work. This was a clear indication that the hair was not virgin, which was another disappointment.

To add insult to injury, the hairline was not a widow's peak as I had requested. Instead, it was a standard, evenly round hairline. I tried to contact customer support multiple times to express my dissatisfaction, but I received no response. It has now been over a month, and I still haven't heard back from them.

Overall, I was extremely disappointed with my experience with BestLaceWigs. I paid a lot of money for two wigs that didn't meet my expectations, and the customer service was non-existent. I would not recommend this company to anyone looking for high-quality wigs.

I gotta say, my first time ordering from BestLaceWigs was back in August of 2018. I was pretty excited to get my hands on my new wig, but there was a bit of a delay in the delivery. However, they were kind enough to let me know what was going on, which I appreciated.

When I finally got my wig, I was blown away by how beautiful it was! I had so many people complimenting me on my hair, it was insane. I had ordered a custom size, which was part of the reason for the delay, but it was totally worth it.

Now, I gotta be real with you guys. The color of the wig wasn't exactly the same as it appeared on the website. But hey, let's be honest, pictures can be deceiving, right? Lighting and all that jazz can change the color, so it's not really their fault. I've ordered a lot of wigs in my time, so I know how it goes. It takes a lot of trial and error to get the colors just right.

Anyway, I loved the wig so much that I decided to order two more. But this time, I asked for a few changes. I didn't want any dark roots, and I wanted Swiss lace. Oh, and I asked for a discount since I was ordering two wigs. They explained that they didn't have Swiss lace, and if I liked the color, I shouldn't change it because they couldn't guarantee the tone would be the same. But they did give me a 20% discount, which was pretty sweet.

We went back and forth a bit over email because they wanted to make sure they got my order exactly right. I really appreciated that they were asking specific questions to make sure I got exactly what I wanted.

I finally placed my second order in November of 2019, and I was thrilled with both of my wigs! They were just as beautiful as the first one. And now, I'm getting ready to order two more wigs. I've ordered from a lot of different places over the years, but I would absolutely recommend BestLaceWigs without hesitation. They really know what they're doing!

I recently purchased a custom wig from BestLaceWigs and unfortunately, my experience was not the best. The wig arrived and I immediately noticed that the color was not what I had ordered. Instead of the 1B color I had requested, it was more of a medium brown (#4). Additionally, the size was too small and I wasn't sure if it was due to my measurements or an error on their end. I decided to dye the wig myself to get the desired color, but it was still disappointing.

Despite this, there were a couple of things I did like about the wig. The part was very natural-looking and the hair itself was soft and high-quality. However, I wasn't completely satisfied and decided to order another wig, this time in color #1 and the regular small size. Unfortunately, this wig had its own set of issues. The color was jet black instead of the expected #1, and the part was poorly done with obvious machine stitching. I sent it back for them to redo, paying an extra $25 for a rush order (-10 days). However, it took over 60 days for them to send me the new wig.

When the new wig finally arrived, I was disappointed once again. While the color was closer to what I had originally wanted, it was still not quite right. And, just like the previous wig, the part was poorly done and looked very fake. When I reached out to customer service to express my frustration and request a refund for the rush order fee, I was met with a disappointing response. They simply apologized and offered to send me a free brush as compensation. Needless to say, I was not impressed.

Overall, my experience with BestLaceWigs was very inconsistent and their customer service left a lot to be desired. While there were some positive aspects to the wigs I received, the issues with color and parting were significant enough to make me hesitant to order from them again.

Tell me, how long am I supposed to wait for my wig delivery?
It's been over two months since I placed the order.
I don't understand, is this a scam or what?
Your customer support rarely replies I am so tired of being ignored.
I called many times, sent numerous emails. They answered once with a bot-generated email. That's all I have heard from them.
Seems like they never shipped my order. I got no confirmation, no tracking number.
I am too naive thinking my order will ever arrive. They just took my money and went away...

i order kinky hair for weaving on July 1st they got paid on July 4th .they said it would take 5 days to process order. I have gotten wigs from China in less time than that. I didn't need it urgently but expected it sooner than 10 days. I never received the order so I file complaint thru PayPal. Thank god for PayPal. Still ended up paying adjustment fee. I have had problems with this company before but thought I would try them again because of the sale. (Big Mistake) I will never, never buy from Best Lace Wigs.com. Never Again.

Very very very disappointed... I have heard pros and cons about this company... But I decided to use my own judgement and try them out myself... They are a cv meaning a little cheaper than most av companies... And they have paypal... Which in this case was a life-saver... So I ordered friday afternoon and of course since it's been a few days I wanted to know the progress of my unit... I emailed...in return no response... I call no response... Basically I tried contacting them more than 8 times using both methods... No response... But of course you can call and tell me you received my payment when I first purchased it... But you can't respond... It's now monday... And ibm not going to send threats out via email... To resolve this problem I simply dispute... I give everyone a chance... I thought maybe their inbox is fluttered but after 8 emails by a new customer there's no way... Word of advice... When buying anything online don't waste your time going back and forth with the company... After you make a purchase that should be enough.. You should receive your product/item and receive great customer service.. But me... I received no response... Do yourself a favor and remember you are the customer and they are the suppliers... Don't argue when you can always get your money back by filing a claim if you can... Remember there's always another business selling the same if not a better item that you want...