Betway Group review: Payment not received

Cell phone number:[protected]

Value: R4000.00

I did a withdrawal via Nedbank send Imali on the 23rd of July 2023. I have received the token. I went to the ATM and entered the details. After entering the details there was a power failure so the ATM kept on restarting. I immediately informed Nedbank. They said that they will refund the money back to betway account as they need to return it back to the sender.

On the 24 of July 2023, I received a message from Nedbank stating that the transaction was successful, and that the money was transferred back to Betway River Trading account. Reference number: 1054009.

Since then, I have been calling non-stop and every time a different agent gives me a different update.

They will tell me that it was redeemed, then I had to wait for 30 days and I can go on and on and on...

I yet again contacted Nedbank who confirmed that the money was transferred back to you on the 24th of July 2023 already.

They even gave me a transaction number: ID [protected]