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I have never got my order after 14 days from biovea.net. No reply to e-mails. Then they called and told me that order was lost in post and they would not replace without managers authorization. I asked to speak to him and they said that he is not on place. I have never received a call from them. I have to take up with credit card company to reverse payment. AVOID AT ALL COSTS.
I sent an order to Biovea for 3 lots of vitamin K2, on January 12, 2014, and paid through Paypal. They kept sending emails saying that they were waiting for the product to arrive in their warehouse, until on March 1st I grew tired of waiting, cancelled the order and requested a refund. They agreed to this, and promised an immediate refund. However, I have still not received the refund (March 8th) and I believe they have no intention of honouring their promise, after reading hundreds of negative reviews with similar complaints.
I checked the address they gave on their Australian website - it's a seafood restaurant! According to some reviews, it is thought to be based in India (parcels sent from India)
I believe this company to be fraudulent. It conducts just enough business to be seen as genuine, but it's real business is theft through fraud.
AVOID!
I placed an order of $80 then 3 days later they canceled it and they refuse to ship my order in the USA and not only that they charged me for that item and refuse to issue a refund. Im currently disputing the charges with my bank.
I placed an order of $80 then 3 days later they canceled it and they refuse to ship my order in the USA and not only that they charged me for that item and refuse to issue a refund. Im currently disputing the charges with my bank.
Biovea The tap company does not respect trade lawes and steals money...Two months I didn't get my order or refund money...