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CB Wholesale BJ's Wholesale Club Business account auto renew - class action lawsuit
BJ's Wholesale Club

BJ's Wholesale Club review: Business account auto renew - class action lawsuit

L
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1:06 pm EST
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This is a class action lawsuit action waiting to happen! I have a BJ's Membership Business and BJ's charged my personal Bank of America credit card $230 to pay for a BJ's Membership Business account renewal fee that I oversee for the company I work for. I received an alert from my bank, Bank of America regarding a charge of $230 for a BJ's renewal fee 2/1/2024.I denied the charge. After I denied payment, BJ's proceeded to use my Bank of America debit card for payment. BJ's had no authorization from me to use my personal Bank of America debit or credit card for this account renewal payment. The BJ's Business Membership account has a business credit card on file to charge for the renewal fee.

After contacting BJ's, they proceeded to share with me that because I used my Bank of America credit card and debit cards in the stores in December, they decided to use them as payment for the BJ's Business account rather than on the business credit card on file to use for auto-renew. This is Fraud and Bad Business Practices!

I have taken hours of my work life that I can't get back talking to the bank to cancel my cards, canceling payments to the cards, and dealing with BJ's unprofessional staff. This has been a nightmare for me.

How dare BJ's monitor what cards I use to shop at their stores and decide to use them for other payments?

Claimed loss: $230, 7 hours of lost wages at $90 per hour, totaling $860 due to me having to contact businesses tied to my personal credit cards after having them canceled due to this fiasco and bad business practices.

Desired outcome: $860, plus a Three-year Business Membership

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  1. BJ's Wholesale Club Contacts

  2. BJ's Wholesale Club phone numbers
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    Member Care
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    BJ’s Travel
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    Wellsley Farms / Berkley Jensen
    +1 (844) 700-8473
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    Tire Center Customer Care
    +1 (855) 269-1622
    +1 (855) 269-1622
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    Perks MasterCard
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    Perks World MasterCard
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    Media Contact
    +1 (774) 512-7425
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    +1 (508) 651-8661
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    Fine Jewelry
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    More phone numbers
  3. BJ's Wholesale Club emails
  4. BJ's Wholesale Club address
    25 Research Drive, Westborough, Massachusetts, 01581, United States
  5. BJ's Wholesale Club social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 23, 2024
  7. View all BJ's Wholesale Club contacts
BJ's Wholesale Club Category
BJ's Wholesale Club is ranked 1 among 26 companies in the Wholesale category