Blackmon Mooring’s earns a 3.0-star rating from 2 reviews, showing that the majority of customers are somewhat satisfied with restoration and cleaning services.
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Cleanup
After my hot water heater in the attic burst, flooding my house, I contacted My insurance company and Blackmon Mooring to do a water cleanup. They arrived a few hours later and proceeded with cleanup and set up dryers ... But without my knowledge they sprayed chemicals for mold ( there was no mold) and they sprayed the wrong chemical...without tenting my furniture or clothing... I ended up in the emergency room as a result...( I have now been hospitalized three times as a result of this toxic exposure)... I filed claim with my insurance company, but they said it was BM fault and should be covered by their insurance carrier ... BM management met with me several times and apologized ... And offered to mop the floors as cleanup... I was trying to work with them ... I returned after a business trip and asked them to do a moisture check...They sent out a teenager ( who seemed to love chemicals.).. I asked him not to spray any more chemicals ... I left the property ...when I returned ... He had fogged the whole house and attic ) ... I once again ended up in the hospital ...The chemicals they sprayed have absorbed into the Sheetrock, wood and fabrics and the hasibat team that looked at it recommended gutting the property... The chemicals have absorbed into the wood, Sheetrock and clothing and are offgassing...I have ran out of savings and I am living in my car...BM has refused to help ... This is a nightmare ... Do not use this company!
Charging for Work Not Accomplished
After sustaining minor damage to our home during the tornado outbreak earlier this year we called our insurance company to file a claim. They suggested Blackmon Mooring as a contractor they use so I agreed. I the rep from Blackmon Mooring to NOT come to the house unannounced, but to call first. I also told them we didn't need anything right away as all the damage was minor and there were a lot of people in much greater need than us. They showed up unannounced a few weeks later walking around on the roof scaring the heck out of my family (I was at work). My wife told them they needed to leave and call to make an appointment to asess the property. They showed up again a few weeks later unannounced and were told again to leave and make an appointment. They finally called to view the property a third time. They submitted their findings to the insurance company and I cancelled the claim as the total repair amount was $800 less than the deductible. At the end of November I got a bill in the mail marked "PAST DUE" from Blackmon Mooring charging me for an emergency after hours visit, an emergency during normal hours visit, patching the "holes" in the roof and shoring up my broken fence. They reported to the insurance company that there was no damage to the roof, just a few missing shingles, so how could they patch holes that didn't exist? The fence was shored up by me, with tools and materials from my own garage, but they are billing me for this work. I am willing to pay the "fee" for the normal business hours visit but nothing else. They fixed nothing but are charging me the total repair cost they submitted to my insurance company. Unreasonable.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Blackmon Mooring Legit?
Blackmon Mooring earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Blackmon Mooring. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Blackmon Mooring has claimed the domain name for blackmonmooring.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Blackmonmooring.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Blackmonmooring.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Blackmon Mooring as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Blackmonmooring.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Blackmon Mooring.
However ComplaintsBoard has detected that:
- The website belonging to Blackmon Mooring has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Overview of Blackmon Mooring complaint handling
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Blackmon Mooring Contacts
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Blackmon Mooring phone numbers+1 (877) 730-1948+1 (877) 730-1948Click up if you have successfully reached Blackmon Mooring by calling +1 (877) 730-1948 phone number 0 0 users reported that they have successfully reached Blackmon Mooring by calling +1 (877) 730-1948 phone number Click down if you have unsuccessfully reached Blackmon Mooring by calling +1 (877) 730-1948 phone number 0 0 users reported that they have UNsuccessfully reached Blackmon Mooring by calling +1 (877) 730-1948 phone number+1 (281) 730-1948+1 (281) 730-1948Click up if you have successfully reached Blackmon Mooring by calling +1 (281) 730-1948 phone number 0 0 users reported that they have successfully reached Blackmon Mooring by calling +1 (281) 730-1948 phone number Click down if you have unsuccessfully reached Blackmon Mooring by calling +1 (281) 730-1948 phone number 0 0 users reported that they have UNsuccessfully reached Blackmon Mooring by calling +1 (281) 730-1948 phone number
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Blackmon Mooring address10511 Kipp Way, Ste. 400, Houston, Texas, 77099, United States
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Blackmon Mooring social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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