BorrowLenses’s earns a 4.2-star rating from 5 reviews, showing that the majority of photography and videography enthusiasts are very satisfied with rental gear.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
A Reliable Partner for Your Photography Needs
Imagine having a trusted companion for all your photography adventures, ready to provide top-quality gear whenever you need it. BorrowLenses.com is that partner. With their seamless rental process, reasonable prices, and excellent customer service, BorrowLenses.com stands out as a beacon of reliability in the world of photography equipment rentals. Whether you're in a pinch before a crucial shoot or simply looking to try out new gear, BorrowLenses.com has got you covered. Join the community of satisfied customers who have found a reliable partner in BorrowLenses.com for all their photography needs.
-
Pros
- Wide selection of gear
- Competitive rental prices
- Flexible rental periods
- Nationwide shipping options
- Comprehensive insurance plans
-
Cons
- Limited Inventory Selection
- High Rental Costs for Premium Gear
- Potential for Out-of-Stock Items
- Shipping Delays Impact Availability
BorrowLenses Complaints 1
I bought a used camera from BorrowLenses on May 3, 2022, at 9:58 AM (Order ********) for a total of $1,317.77
I bought a used camera from BorrowLenses on May 3, 2022, at 9:58 AM (Order ***) for a total of $1,317.77. When the camera arrived, it was in worse condition than I expected. I immediately asked about returning it, and they said I could as long as I sent it back and kept the post office receipt as proof. I returned the camera, and the tracking confirmed that it was delivered to their warehouse the following Tuesday. I have been calling the company to ask about my refund for almost two months, but I keep getting put on hold indefinitely. It feels like they are purposely avoiding my calls. Once, I accidentally got connected to a recovery unit person who hung up on me when I asked to speak to someone from the customer service team. I have also sent multiple emails to their customer service team, but I haven't received any replies. It's funny that they responded immediately when I first asked about returning the camera. At this point, I would even be okay if they didn't want to accept the return and gave the camera back to me (although I would prefer a full refund and to never work with this company again). I would appreciate your help in getting my refund. I have attached my original order information and the receipt from the post office for the return shipment.
Is BorrowLenses Legit?
BorrowLenses earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
BorrowLenses has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
BorrowLenses has registered the domain name for borrowlenses.com for more than one year, which may indicate stability and longevity.
Borrowlenses.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Borrowlenses.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Borrowlenses.com you are considering visiting, which is associated with BorrowLenses, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
BorrowLenses website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
About BorrowLenses
Here is a comprehensive guide on how to file a complaint or review about BorrowLenses on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with BorrowLenses in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with BorrowLenses. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully when filing a complaint or review about BorrowLenses on ComplaintsBoard.com.
Overview of BorrowLenses complaint handling
-
BorrowLenses Contacts
-
BorrowLenses phone numbers+1 (901) 754-9100+1 (901) 754-9100Click up if you have successfully reached BorrowLenses by calling +1 (901) 754-9100 phone number 0 0 users reported that they have successfully reached BorrowLenses by calling +1 (901) 754-9100 phone number Click down if you have unsuccessfully reached BorrowLenses by calling +1 (901) 754-9100 phone number 0 0 users reported that they have UNsuccessfully reached BorrowLenses by calling +1 (901) 754-9100 phone number
-
BorrowLenses social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 02, 2024
B&H Photo Video
14 reviews
Rhino Camera NL
10 reviews
Roberts Camera
8 reviews
Maple Leaf Photo
10 reviews
Rhino Camera
6 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!