Menu
For Business Write a review File a complaint
Bo+Tee Customer Service Phone, Email, Contacts

Bo+Tee
Reviews and Complaints

www.boandtee.com

Learn how the rating is calculated

3.1 10 Reviews 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bo+Tee Reviews 14

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Bo+Tee Amazing Customer Service from Bo+Tee - Highly Recommend!

So, I gotta say, I was pretty impressed with Bo+Tee. I had ordered some stuff to be delivered to my work, but then I got hit with the 'rona and had to head back home. I was worried about my package getting lost or something, but I reached out to them and they were super helpful. Lucy got back to me real quick and sorted everything out so my package could be sent to my home address instead. It was a breeze to switch the address and I was really grateful for their help. Thanks, Bo+Tee!

Read full review of Bo+Tee
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Bo+Tee Bo+Tee Review: Impressive Customer Service and Quality Clothes

So, I gotta say, I had a bit of a rough start with Bo+Tee. My package got lost in the wind, and I was feeling pretty bummed about it. But then I reached out to customer service, and let me tell you, they are top-notch. Ms Annie and Ms Aimme were both so helpful and patient with me, guiding me through the process of recovering my lost item step by step. It was a bit of a nightmare, but with their help and support, I'm feeling much better about the whole thing.

I have to say, I'm really impressed with Bo+Tee's customer service. They really went above and beyond to help me out, and I'm so grateful for that. It's not often that you find a company that cares so much about their customers, and it really makes a difference.

As for the clothes themselves, I'm really happy with my purchase. The quality is great, and everything fits really well. I especially love the leggings - they're so comfortable and flattering. I've been wearing them to my yoga classes, and they're perfect for that.

Overall, I would definitely recommend Bo+Tee. Yes, I had a bit of a hiccup with my package, but the customer service more than made up for it. And the clothes themselves are really great - stylish, comfortable, and high-quality. So if you're looking for some new workout gear, definitely check them out!

Read full review of Bo+Tee
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Bo+Tee Disappointing Customer Service Experience with Bo+Tee: Package Delayed for 20 Days

I recently made a big purchase of $800 from Bo+Tee, but unfortunately, I ran into some issues with the delivery. Apparently, there was a security clearance stop and FedEx required the Company info number in order to release my package. It's been a whopping 20 days now and despite reaching out to the email team for help, they have not been very helpful at all. They promised to take care of the issue, but my package has been sitting at FedEx since February 20th and has not been moved since.

I'm quite disappointed with the lack of assistance from Bo+Tee. As a customer, I shouldn't be expected to know private information about the company just to receive my package. It's frustrating to have spent so much money on their products and not receive the proper support when things go wrong.

Overall, I hope Bo+Tee can improve their customer service and provide better assistance to their customers in the future. It's important to prioritize the needs of customers, especially when they've made such a significant investment in their products.

Read full review of Bo+Tee
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Bo+Tee Boandtee Review: Cute Clothes and Great Customer Service, but Watch Your Sizing!

Just got my hands on some new threads from boandtee and I gotta say, I'm pretty impressed! The clothes are super cute and the quality is on point. I'm loving all the fun colors they have to offer too.

However, I did have a bit of an issue with sizing. I'm a petite gal, standing at 5'3 and weighing in at 130lbs with a waist of 33 inches. I ordered a medium, but it ended up being a bit too big for me. I probably should have gone with a small or even an x-small.

But, the good news is that their customer service team was super helpful when I reached out to them about my sizing issue. Caitlin was an absolute gem and helped me out with my exchange right away. It's always a relief when a company has great customer service like that.

Overall, I'm really happy with my purchase from boandtee. The clothes are cute and well-made, and the customer service is top-notch. Just make sure to double-check your sizing before placing your order!

Read full review of Bo+Tee
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Bo+Tee Exceptional Customer Service from Bo+Tee - Fast, Efficient, and Friendly!

I gotta say, I was blown away by the service I got from Bo+Tee. They were so fast and efficient, and they were really nice about it too. I had a question on Thursday night, and by Friday morning they had already sorted it out and let me know what was going on. It was really impressive, especially given how crazy things are right now with the pandemic and all. Most companies take forever to get back to you, but not these guys.

I gotta give a shoutout to Sophie and Leigh, too. They were both super friendly and helpful, and they really made me feel like they cared about my issue. It's rare to find customer service like that these days, so I really appreciate it. They're definitely an asset to the company.

Overall, I'm really happy with my experience with Bo+Tee. The service was great, the people were great, and the product is great too. I'll definitely be shopping with them again in the future.

Read full review of Bo+Tee
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Bo+Tee Amazing Customer Service from Bo+Tee - Highly Recommend!

I've been buying from Bo+Tee for a whole year now and I gotta say, their team is just amazing. They always go above and beyond to help me out with any questions I have. Hetty is one person I can name who's been especially helpful and attentive, but honestly, every other staff member I've talked to has been great too.

I recently started my own online store and I gotta say, if I can find staff with the same work ethic as Bo+Tee, I'll be one lucky person. They're definitely doing something right over there. So, big ups to Bo+Tee for being awesome and keep up the good work! Thank you!

Read full review of Bo+Tee
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Bo+Tee Top-Notch Quality and Customer Service: My Review of Bo+Tee Gym Wear

I gotta say, I'm a huge fan of Bo+Tee's gym wear. The quality is top-notch and it lasts for years! However, I did have a bit of a hiccup with a pair of leggings I received. There was some damage to the seam and holes in the fabric. It's a bummer, but these things happen, ya know?

So, I reached out to their customer service team right away and let me tell you, they were on it! Imogen and Hetty were super quick to respond and were so respectful and helpful. They even sent me a replacement pair the same day! I was blown away by their customer service. It's so refreshing to see a brand that truly cares about their customers.

Overall, I'm even more in love with Bo+Tee now. Not only do they have amazing gym wear, but their customer service is top-notch. I highly recommend this brand to anyone looking for quality gym wear and a company that truly values their customers. Xx

Read full review of Bo+Tee
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Bo+Tee Mixed Experience with Bo+Tee: Great Quality but Terrible Customer Service and Shipping

I've been buying from Bo+Tee for a while now and I gotta say, their stuff is top-notch. The quality is great and the sizes are always spot on. But, I gotta say, my most recent order didn't go so well. I never got my package! I tried reaching out to Bo+Tee and the shipping company, but I haven't heard anything back. It's been two weeks and I've sent three emails, but no response. I paid almost $100 for my order and now I'm left with nothing. It's a bummer, but I guess I'll have to dispute the charge since I never got my stuff. It's a shame, really.

Read full review of Bo+Tee
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Bo+Tee Bo+Tee's Products are Top-Notch, but Their Website Needs Work

I gotta say, I'm a big fan of Bo+Tee's stuff. Their products are always top-notch and they've got a pretty sweet selection to choose from. But man, their website can be a real pain in the butt sometimes. It's not just the ordering process that's a drag - trying to find certain items can be a real headache too. I've searched high and low for things that I know they have in stock, only to come up empty-handed. It's frustrating as all get-out.

I mean, don't get me wrong, I'm not saying their website is a total disaster. It's just...not great. And their app isn't much better, to be honest. It's like they've got the same issues across the board. If they could just iron out some of those kinks, I'd be all over that site like white on rice. As it stands, though, I find myself having to jump through hoops just to get what I want.

All that being said, I still think Bo+Tee is a solid choice for anyone looking for quality workout gear. Their stuff is legit, and I've never had any issues with the products themselves. It's just a shame that their website can be such a hassle. If they can get that sorted out, they'd be unstoppable.

Read full review of Bo+Tee
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Bo+Tee Exceptional Customer Service at Boandtee.com: A Review

I've shopped at boandtee.com a few times now, and I have to say, I'm pretty impressed with their customer service. The last time I ordered, I was a bit disappointed to see that my student discount didn't apply to my purchase. I didn't notice it at first, but when I did, I decided to reach out to their customer service team to see if there was anything they could do.

I was pleasantly surprised to receive a response from Nikki on a Sunday, no less! She was quick to reply and very efficient in her communication. She let me know that they could refund me the amount that my discount would have taken off, which was great news. All I had to do was provide my order number and student discount code, and they took care of the rest.

After that, Alexandra followed up with me to provide some details about the refund, which was really helpful. And then, just when I thought the customer service couldn't get any better, Leigh sent me a link to leave some feedback for the team. I was more than happy to do so, as I really appreciated their help and wanted to let others know about my positive experience.

Overall, I think boandtee.com is a great place to shop for trendy and stylish clothing. But what really sets them apart is their customer service. They truly go above and beyond to make sure their customers are happy and satisfied with their purchases. I would definitely recommend them to anyone looking for quality clothing and exceptional service.

Read full review of Bo+Tee
Hide full review

Bo+Tee Complaints 4

ComplaintsBoard
K
6:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bo+Tee Disappointing Experience: Bo+Tee Review

I gotta say, I was pretty disappointed with my experience shopping at Bo+Tee. I mean, I heard some good things about them, but when I got my order, it was just not what I was expecting. The quality of the clothes was just not up to par, and I could tell that they were not made to last.

And don't even get me started on the customer service. I had a problem with my order and when I tried to contact them, it was like pulling teeth. I had to wait forever to get a response, and when I finally did, it was not helpful at all.

But the worst part about Bo+Tee is that they have fake reviews on their website. I mean, come on, that's just shady. And to top it all off, I found out that they are owned by Oh Polly, which is a huge scam. I can't believe I fell for it.

So, if you're thinking about shopping at Bo+Tee, I would say stay away. There are plenty of other places to get cute clothes that are actually worth your money.

Read full review of Bo+Tee
Hide full review
ComplaintsBoard
A
4:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bo+Tee Disappointed with Bo+Tee: No Shipping to PO Boxes and Poor Customer Service

So, I was really excited to order some clothes from Bo+Tee, but boy was I disappointed. I spent a whopping $144 on some cute outfits, only to find out that they don't even ship to PO Boxes! I mean, come on, who doesn't ship to PO Boxes these days? It's not like I live in the middle of nowhere or anything.

The worst part is, there was no warning about this on their website. I had no idea until after I had already placed my order. I tried reaching out to both FedEx and Bo+Tee multiple times, but all I got was a measly $7 refund. Seriously? That's not even close to what I spent on shipping.

Needless to say, I won't be ordering from Bo+Tee again. It's just not worth the hassle and disappointment. Save your money and find a company that actually cares about their customers.

Read full review of Bo+Tee
Hide full review
ComplaintsBoard
R
3:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bo+Tee Poor Customer Service and Refund Process from Company

This company's customer service is not good. I cancelled my order because the shipping cost was too high for a product that cost $58. They said they refunded me, so I decided to place another order for the same leggings, but this time it was over $220. They told me they refunded me again. I am very unhappy with their customer service and will not be buying from them again. It's really disappointing.

Read full review of Bo+Tee
Hide full review

Is Bo+Tee Legit?

Bo+Tee earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Bo+Tee to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Bo+Tee is known for their high standards and safety. If you're thinking about dealing with Bo+Tee, it's wise to check how they handle complaints.

Bo+Tee has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Boandtee.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Boandtee.com you are considering visiting, which is associated with Bo+Tee, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Bo+Tee have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Bo+Tee website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Boandtee.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

Bo+Tee Disappointing Experience with Bo+Tee: No Cart View Option and Poor Customer Service

So, I was browsing through Bo+Tee's website and I noticed that they don't have a cart view option. It's kind of frustrating because I accidentally ordered the wrong item and I couldn't go back to check my cart before checking out. I wish they had this feature on their website.

To make matters worse, when my order arrived, they sent me the wrong item. I was really disappointed and reached out to them, but they never got back to me. It's frustrating when you spend your hard-earned money on something and it doesn't even arrive as expected.

I had to reorder the correct item I wanted, but I still haven't heard back from them about their exchange policy. It's been a while now and I'm starting to lose hope. I really hope they can improve their customer service because it's not fair to their customers to be left in the dark like this.

Overall, I'm not too impressed with my experience with Bo+Tee. I hope they can make some changes to their website and improve their customer service in the future.

Read full review of Bo+Tee
Hide full review

About Bo+Tee

Screenshot Bo+Tee
Bo+Tee is a trendy and fashionable activewear brand that offers a wide range of high-quality workout clothes for women. The brand is dedicated to empowering women to feel confident and comfortable while working out, and their products are designed to help women achieve their fitness goals.

Bo+Tee's collection includes a variety of workout clothes, including sports bras, leggings, shorts, crop tops, and hoodies. The brand's products are made from high-quality materials that are both comfortable and durable, ensuring that they can withstand even the toughest workouts.

One of the things that sets Bo+Tee apart from other activewear brands is their focus on fashion. The brand's products are not only functional but also stylish, featuring trendy designs and bold colors that are sure to turn heads at the gym.

In addition to their stylish products, Bo+Tee also offers exceptional customer service. The brand's website is easy to navigate, and their customer support team is always available to answer any questions or concerns that customers may have.

Overall, Bo+Tee is a fantastic activewear brand that offers high-quality, fashionable workout clothes for women. Whether you're hitting the gym or going for a run, Bo+Tee has everything you need to look and feel your best.

Overview of Bo+Tee complaint handling

Bo+Tee reviews first appeared on Complaints Board on Jun 2, 2023. The latest review Amazing Customer Service from Bo+Tee - Highly Recommend! was posted on Jun 8, 2023. Bo+Tee has an average consumer rating of 1 stars from 14 reviews. Bo+Tee has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.2
3671 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Bo+Tee Contacts

  2. Bo+Tee social media
  3. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Bo+Tee Category
Bo+Tee is ranked 98 among 724 companies in the Fashion and Style category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.