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Charming Charlie
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Charming Charlie Complaints 1

ComplaintsBoard
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5:51 pm EDT
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Charming Charlie online order

I ordered online with Charming Charlie on September 2. I received a confirmation email from Charming Charlie on September 2 at 8:55 pm. A week had passed and I had not received my order. I emailed the company 4 to 5 times. No one ever contacted me. The only thing I received back from them was "please allow 24 hours for someone to contact you." No one ever did. I called the company on September 19 and spoke with a customer service rep who gave me a case number and assured me that someone from Charming Charlie would contact me within 24 to 72 hours. No one ever contacted me. It has now been 240 hours and I have heard ABSOLUTELY NOTHING FROM CHARMING CHARLIE. I tried emailing them again today and calling them but they are closed on weekends. What's another 48+ hours after its already been 240+ hours.

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Is Charming Charlie Legit?

Charming Charlie earns a trustworthiness rating of 81%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Charming Charlie highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Charming Charlie to understand what to expect from them.

We found clear and detailed contact information for Charming Charlie. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Charming Charlie has claimed the domain name for charmingcharlie.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Charmingcharlie.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Charming Charlie and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Charming Charlie. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Charming Charlie complaint handling

Charming Charlie reviews first appeared on Complaints Board on Sep 29, 2018. The latest review online order was posted on Sep 29, 2018. Charming Charlie has an average consumer rating of 1 stars from 1 reviews. Charming Charlie has resolved 0 complaints.
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  1. Charming Charlie Contacts

  2. Charming Charlie phone numbers
    +1 (888) 675-2275
    +1 (888) 675-2275
    Click up if you have successfully reached Charming Charlie by calling +1 (888) 675-2275 phone number 0 0 users reported that they have successfully reached Charming Charlie by calling +1 (888) 675-2275 phone number Click down if you have unsuccessfully reached Charming Charlie by calling +1 (888) 675-2275 phone number 0 0 users reported that they have UNsuccessfully reached Charming Charlie by calling +1 (888) 675-2275 phone number
  3. Charming Charlie emails
  4. Charming Charlie address
    6001 Savoy Drive, Houston, Texas, 77036, United States
  5. Charming Charlie social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Charming Charlie Category
Charming Charlie is ranked 89 among 724 companies in the Fashion and Style category

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