Brave Health’s earns a 1.2-star rating from 5 reviews, showing that the majority of clients are dissatisfied with mental health services.
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I am so glad that I never got very far with Brave Health. I began laughing when the service representative told me we would begin with 80 questions to complete within the hour. I thought she was joking and trying to make me feel more comfortable. In short, I was extremely stressed and my head hurt by the end of the hour. And then, the representative told me she needed to take another call because our session wasn't completed. I will need to do the process all over again to be "accepted." 2 stars were given because none of this was the representative's fault.
Recommendation: See what other options your insurance provides.
I went on this site cuz my insurance told me to
I went on this site cuz my insurance told me to. My life's been a mess since my son died and I need help. But after I read the reviews, I'm out. I can't deal with staff who can't even understand my insurance. No thanks.
I had a bad experience with Brave Health, Inc
I had a bad experience with Brave Health, Inc. I tried to sign up as a patient on 5/26, but they said they took my insurance when they really didn't. They scheduled me for a video interview with a doctor, but I got a rep instead. Then, they rescheduled me for today, but I got a psych nurse who wasn't licensed in NY. When I called to ask about my insurance, they couldn't find it. Later, they called me back and said they didn't take my insurance after all. It's really upsetting and scary to think that they just wanted my personal info and didn't care about giving me services. I hope I don't get a bill from them. I just want everyone to know that they trick you into giving them your personal info.
They said they take my insurance, but they can't tell me how much I'll have to pay
They said they take my insurance, but they can't tell me how much I'll have to pay. I had to call my insurance and they didn't know either. BraveHealth can't even tell me how much they charge for an evaluation because they don't have the right codes. They said I'll be charged after the visit, which doesn't make sense. I work in health insurance and I know that people should know how much they'll have to pay before getting services. My first appointment was a disaster. No one showed up and I had to call them multiple times to set up a new one. When I finally saw the psychiatrist, I didn't like her at all. She was dismissive and didn't seem to care about my problems. She said I was an addict just because I mentioned I was in treatment a long time ago. She refused to treat me unless I went to AA, which I can't do because I'm in a wheelchair. I only wanted psychotherapy to go with my medication, but she discharged me because I didn't agree with her. Later, I got a bill for over $500 saying the visit wasn't covered. I feel like I got scammed and I'm really angry.
Brave Health Complaints 1
My kid (***) been going to Brave Health for a bit now
My kid (***) been going to Brave Health for a bit now. We been trying to get a letter signed by his doc. We gotta renew my kid Military ID card and according to the *** we gotta have a letter signed by his doc. We even had *** call Ms. and explain that this is a normal request with the Secondary Dependency section. They are apart of the *** of *** We called since March 2022 and was told to send our request to *** Ms. works in this department. She told us that none of the docs ever sign letters. If we don't get a letter signed by his doc, we lose my kid's health insurance and all medication (Mental Health). As of today, there ain't no letter. Even though Ms. told me that she will try to get a doc to sign off on a letter last week. CEO *** Please try to help us. Thank you
Is Brave Health Legit?
Brave Health earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Brave Health. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Bebravehealth.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bebravehealth.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Bebravehealth.com you are considering visiting, which is associated with Brave Health, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Bebravehealth.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bebravehealth.com may offer a niche product or service that is only of interest to a smaller audience.
- Brave Health protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Brave Health
At the core of Brave Health's mission is the belief that healthcare should be patient-centered, accessible, and affordable. To achieve this, the company has developed a suite of digital health tools that enable patients to take control of their health and wellness.
One of the key products offered by Brave Health is a telemedicine platform that allows patients to connect with healthcare providers remotely. This platform is designed to be user-friendly and accessible, making it easy for patients to receive care from the comfort of their own homes. The platform also enables healthcare providers to deliver care more efficiently, reducing the need for in-person visits and improving patient outcomes.
In addition to its telemedicine platform, Brave Health offers a range of other digital health tools, including a patient portal, remote monitoring devices, and a mobile app. These tools are designed to help patients manage their health and wellness more effectively, providing them with the information and support they need to make informed decisions about their care.
Overall, Brave Health is a company that is dedicated to transforming healthcare for the better. Its innovative solutions are helping to improve the quality of care and patient outcomes while reducing costs, making healthcare more accessible and affordable for everyone.
Overview of Brave Health complaint handling
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Brave Health Contacts
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Brave Health phone numbers+1 (305) 902-6347+1 (305) 902-6347Click up if you have successfully reached Brave Health by calling +1 (305) 902-6347 phone number 0 0 users reported that they have successfully reached Brave Health by calling +1 (305) 902-6347 phone number Click down if you have unsuccessfully reached Brave Health by calling +1 (305) 902-6347 phone number 0 0 users reported that they have UNsuccessfully reached Brave Health by calling +1 (305) 902-6347 phone number
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Brave Health emailscompliance@bebravehealth.com99%Confidence score: 99%hr@bebravehealth.com97%Confidence score: 97%Hrbravebilling@bebravehealth.com96%Confidence score: 96%Financestart@bebravehealth.com95%Confidence score: 95%escalations@bebravehealth.com76%Confidence score: 76%recordsrequests@bebravehealth.com75%Confidence score: 75%
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Brave Health address1951 NW 7th Ave Fl 3, Miami, Florida, 33136-1104, United States
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Brave Health social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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