Bridgevine
Reviews and Complaints

I subscribed to Media com the beginning of this year. I was supposed to get a $75.00 rebate. I sent in all the information they asked for and I am still waiting on the rebate. It says I have met the requirements but I am pending final review. It has been 3 months! How long does a review take?

Check Status of Rebate

Tracking Resu
lts: Status Details

Rebate:
$75.00 Prepaid Card
Rebate Information For:
[protected]
Promotion:
Mediacom Up to $100 Mail In Rebate / Receive up to $100 in rebates by ordering a Double Play or a Triple Play through at Participating Dealers
Submission Type:
MAIL-IN
Date Received:
05-09-2018
Status Change Date:
05-09-2018
Status Detail:
Your rebate has been entered and has met all initial requirements. Pending final review by Offerwire.

I signed up for internet, well thought I did. I was talked to death and giving all this false information. I'm still waiting on my email with the details on it. While I was talking I had a feeling something wasn't right so I gave false information just in case. I will be reporting you all and getting my lawyer involved. This is ridiculous. I'll never get the modems I see.

I ordered this through comcast and received a call from bridgevine.com phishing for personal information and telling me I must make a deposit of $50.00 to $100.00 to keep my cable/internet service. The rep. also ask for my full social security number to do a credit check on me. I refused and hung up and called Comcast customer service and with no surprise it's a scam through bridgevine.com. The scam phone number they called from is [protected]. Oh, and I've been with comcast since 2006.

Bridgevine via Spectrum never sent the prepaid visa card that was promised.
I am sure other Spectrum had or will be experiencing this issue such as a couple of my friends. I signed up with Spectrum for their triple play service and was promised to get a $75 prepaid visa cash card. After satisfied the service requirement, I claimed the the $75 prepaid card via Spectrum website. Received an email from Bridgevine that it will ship the $75 prepaid card to me. Never received it. Spoke with a couple of Spectrum Representative and they told me to follow up with Bridgevine as Spectrum does not see any issue because I satisfied the requirement of having active service for 90 days and claimed the reward. Spectrum Rep also informed me that Bridgevine is able to see their system. Made many attempts to contact Bridgevine during business hours (9am-5pm EST because the phone number is for an office in Georgia), but no one ever pickup the phone. Left voicemails and sent email. Still have not receive my $75 prepaid cash card. It seem they signup some contract with the companies to do rebates but Bridgevine never honor the rebates. Will contact BBB and local representative to see what can be done to stop company like Bridgevine from ripping off customers.

I ordered Comcast internet service through Bridgevine through their online site today for $34.99 for six months. I received an order confirmation that confirmed the total charges from Bridgevine for the advertised promotion price of $34.99. The invoice clearly states that there are no charges for equipment and professional installation.

Several hours later, I received an email confirmation from Comcast that now has a recurring monthly lease fee of $7.00 for the modem, and $25.00 for installation. Not a great deal of money, but I hate being scammed!

Called Comcast, and after holding for a rep for nearly an hour, was informed that the charges would be $68.33 as stated by the Comcast invoice, and not the $34.99 total as stated by the Bridgevine invoice.

I then proceeded to call Bridgevine and was told "the web site is still under construction", and they can not do anything about the bogus site.

Bridgevine is clearly a scam. I am also now very concerned since I foolishly provided my DOB and SS#.

Comcast is duplicitous in this as well. Comcast surely knows full well that this authorized reseller is engaged in fraud, yet they continue to accept and process orders from Bridgevine. I will be including a copy of complaint along other information I've found regarding Bridgvine to the Office of the President of Comcast.

They promised free cable modem and free wireless router for ordering comcast internet service. I ordered the modem and router last week, but there is no rebate form in the shipment, and I cannot find the rebate form on their website.

Is this cheating?

Do not trust offerwire!
As you will see on this site, there are 40 complaints of fraud & not honoring rebates!
I too trusted offerwire, I had them sign me up for a triple play package with time warner 12/11.
This promotion was to give me $150 rebate. I did everything they told me to do & more!
It's now been over 7 month since I made my order, 6 calls, 3 emails & now I get no response!
This is even after they tell me a supervisor (bernedette bertrand) will call me within 24-72hrs, it's now been over 5 days since that lie! When I check with time warner, i'm told there was no reason that my rebate was denied & I should have received it!
Like I said "do not trust offerwire"!

i was online looking for a better and cheaper internet provider when i came bridgevine offering exactly that it was supposedly through charter communications and it was as listed highest dsl package was 39.99 a month 1 package lower was 29.99 a month and the lowest was 19.99 a month oh boy i jumped on that when i called i was offered a free house phone with my internet thats what the operater brought up not me so i jumped on it well here i was installed and 3 days after i paid 60 dollars to these people i got a bill saying i owe 20.54 that my services were actually 80 dollars a month so i called charter to find out no that offer does not exist i was furiouse so here i am with a house phone that i just went and paid 60 dollars for the day it was installed after i paid them 60 dollars so right there 120 dollars then throw in he offered me free instalation and umm no it was not free installation from what my bill says kind of sux no more house phone a 60 dollar phone that cant be returned and oh i am paying what i was when i started my journey for cheaper internet what a bunch of crap and to top it all off reps were rude to me when i called questioning my bill basically calling me a liar saying that offer does not exist so thanks bridgevine i feel really safe about my personal info now who has it and whats it gonna be used for. signing off pissed in oregon

While Placing an order they promised for Mail In Rebate Modem. I tried them many times but they said I am going to get in 4~8 weeks. Now they are saying it is already expired. This is the way they are cheating the people without giving what they promised while doing an order.

Offerwire provides buying incetives for companies like Charter Communications, Comcast, Netflex and many others. They provide incentives (rebates) as a reward to subscribing to services or purchasing products. If you see Offerwire or bridgevine anything - RUN!
I made the mistake of ordering Comcast service through Offerwire in January 16, 2011. I realized that it is a pure fraud by Jan 20th.. Called them several times [protected] !
to camcel the order.. No luck! $125 are lost .. No refund, no rebate, I canceled my credit card right away! Planning to report www.fbi.gov/scams-safety/fraud

Please be aware! RUN!

I ordered my cable TV and internet service through a company called Comcastspecial.com (a Bridgevine affiliate). they offered $150 rebates for "Double Play" and $49.95 for modem and $50 for the router. Sounds like a good deal. The rebate forms state it takes about 8-10 weeks to process.

In fact, after I submitted the rebates in March, half year passed, they are still not paying. Rebates changed to "Invalid".

I called a "third party" rebate processor for them "rebateHQ.com". Everytime, they asked me to check back after 10 business days. After more than another month, I called Offerwire.com directly. They confirmed all my paperworks were submitted correctly.

I called today, they told me my order with them is not valid. They are scam. Comcast should be ashamed doing business with this company.

I have some suggestions:

1. Can someone gether more signature to file a class complain to sue them for puntive damage. Obviously from posts here and other websites, you can tell there are plenty of victim of their fraud.

2. File complains with the local BBB.

http://www.seflorida.bbb.org/

3. Post your experiences online to let more and more people know;

4. Never give up, fight until you get your money or Bridgevine goes bankrupt.

As a lot of other complains, I ordered Comcast services from an online site, Comcastspecial.com. They offered to me some rebates. The company handles the rebates is called "OfferWire", it is created by a FL company called "Bridgevine". After almost half year (instead of the 8-10 weeks the form said), I got a postcard saying my rebates are "invalid". When I tried to call them, I was put on hold for long time. "Please call us back after 10 business days". When I called back after more than 2 weeks, they told me, the review request was submited only a couple of days ago, "please call us back after 10 business days". I waited patiently for another two weeks, after being put on hold for more than 10 minutes, I was told again "please call back after a week or so".

My questions are:

1. Why Comcast associates with such a scam company (OfferWire, or Bridgevine.com)? Or, is Comcast a part of the scam?

2. What kind of help we can get from either from our legal system or from the some consumer protection organiztions (BBB for example)?

3. Next time, when you order services from whoever, please ask whether the rebates are going to be handled by Offerwire. If the answer is yes, don't order the services unless you don't care whether you could receive the rebates.

Please call Comcast, we are not happy they are associated with this scam company

Offerwire = Awful Liars

This company signs you up for service with Comcast. It sells you a cable modem and a wireless router and offers you a rebate if you send them several items of information, proofs of purchase, and documentation, including a copy of 2 months of your Comcast bill.

Even if you pay Comcast for two months and send Offerwire a copy of the bill, it claims it cannot "Honor" the rebate because it does not have a copy of the bill. Failure to honor the rebate offer is a great choice of words because it is obvious this company has no intent to operate in an ethical fashion. Instead, it will stonewall you until the offer expires.

Stay Away from Offerwire and Bridgevine. These companies are just scam artists. They have no intention of honoring their rebate offers. The sooner they are out of business, the better it is for the general public. Shame on Comcast for partnering with these unscrupulous losers.

Beware! Don"t do any business with bridgeviner or time warner. Time are desperate but these people are a bunch of crooks and time warner is no better because they allow this scam to take place.
I looked on line to get internet service from time warner. I called the number but in reality I was calling bridgevine. They never said they were not time warner. They explained that they were going to charge $114 for the equipment but there was going to be a $100 rebate. I have been waiting since may and it's now august. I have submitted all the paperwork requested but the promotion has been denied many times.
The way it works is like this:you get the cost of the equipment charged to your credit card by bridgevine but to get the rebate you have to submit an invoice for the purchase that you've never received and will never get. (from bridgevine)
So if you have already been scammed by these creepy and dark, blood sucking creatures, call your credit card company and ask to open an investigation immediately. You have 60 days from the date of the charges. It's too late for me I found out today. Good luck!

Front page of offer says one thing, "Features" says two different things! and if you go ahead with this. you will be routed to comcast and will actually get hooked on to a third offer that has nothing to do with the rates mentioned here. See attached image!

Comcast guys are helpless and they have to bear all the customer's ire because of these [censored] like braodbandnational/bridgevine and comcastoffers.com...ultimately comcast folks will try to get a cheap rate for you (as much as possible without swindling you) and thats what you'll end up with...i havent even touched the rebate part yet coz its been plentifully covered by other folks who got swindled...this is exactly the kind of "fine-print" marketing that the government is targetting to get rid of...hope it works!

I purchased a D-Link Wireless Router in January 2009, BV Order#108730. I have submitted required proof of purchase 4 times and have yet to receive my $40 rebate. Also, the router was defective and I had to go through numerous hours and testing on the phone before I could get a Return # for it to be replaced. I now finally have a working router, but it's almost 6 months since I purchased it from Bridgevine and have yet to receive my rebate. It was ordered online. I have submitted the e-mail with the confirmation and above order #, the packing slip, a copy of my Visa statement where it was charged, and the $40 Mail-In Rebate Form. The last time I mailed the information was June 2, 2009. I have tried to track my rebate status and Bridgevine has no record of it. I do not intend to submit it again, but I do intend to contact the Better Business Bureau if I don't receive my rebate of $40 very soon.

Constance W Brockwell
6702 Tranquility Lane
Sutherland, VA 23885
[protected]
Please reply to my complaint: [protected]@wildblue.net

I ordered cable services for Comcast online. I was promised a rebate for ordering the triple deal. When I submitted my first month bill as instructed, I received an email first, then a postcard stating that my Comcast rebate was invalid because the receipt submitted was dated prior to the qualifying offer. This is not true, however I am diheartened after reading the numerous other complaints on your site. Not sure if submitting this complaint will do any good, but it may save someone else from being defraud.

I wish I had read some of these testimonials about this company before I ordered cable service from them. They promoted a $50 rebate offer but then make the conditions of actually getting it totally impossible to fulfill. I ordered the service in late January, had the cable installed sometime in February (took forever/Time Warner stinks too), I am supposed to have the rebate form postmarked 3/31/09, but service has to be on for 60 days first. Anyone see a problem with this? After that they will rush the rebate out in 10-16 weeks for processing. Give me a break...when is this company going out of business? Soon I hope.

I am always skeptical of rebates but this one is a patent scam. My cable service is also much more expensive than the offered price...due to equipment rental fees. Dishonest business should not be allowed to flourish. Bridgevine is a joke and should be shut down. Unlike Google's motto "Don't be Evil, " I think Bridgevine's is "Lets lie, cheat, and steal and hope no one notices."

Douglas Moore, Albany NY

I ordered cable through with an offer of a rebate of $125.00. when I received the rebate form, it stated that it expired 3/3/09. I did not contact bridgevine until 2 weeks after that date and they never told me that it was too late. They told me how to get form and just told me that I needed to have it installed prior to 3/31/09. which I did. I was supposed to mail the first bill in with the form, however, when I received the form I then learned that it had expired. After going on line to check on bridgevine, I. found numerous complaints about the same thing or similar