Bright Life UK
Reviews and Complaints

They are not sending the items. Just sending rubbish items but not main so it is cheating business. Mostly they will tell you out of stock for main ordered.

I ordered from brightlife and had not received my order after 2 weeks. I phoned only to be told that my order had been delivered and had been left in my porch which is very funny as I live in a high rise block of flats. When I told the guy this he asked if I had a back garden as it was probably left there. I could not get him to understand that I live in a high rise flat. He then said that he would replace the order and would not charge me any more money. This company is a joke.

Have received approximately six letters stating that I had definitely won a cash award from Bright Life on the understanding I purchased goods to the value of £12.99 Stupidly I fell for their promise and bought two pairs of toe nail clippers, a Pro - Suction Portable Vacuum Cleaner and thirdly a Compact 3 way plug Adaptor
The toe nail clippers wouldn't cut butter, in fact one pair fell apart on my first attempt of use (still awaiting refund of return after five weeks) The Vacuum Cleaner failed to pick up cigarette ash, I'm reluctant to use the Electric adaptor as to the damage it may cause to any appliance attached to it !
The saving grace is that I have not purchased any more £12, 99 worth(less) of goods and don't have to wait for the YOU HAVE DEFINITELY WON A CASH AWARD cheque to drop through the letter box

Acc: [protected], Order no: [protected]. fastlogistic order, 4937298. Mrs Cornelia MacDonald.

I ordered a Flat antenna item 73790, what a flimsy load of rubbish, made my TV pictures even worse. It went straight to the bin, as I won't bother to pay another £5.00 out on postal money. You also did'nt put the prizes of the items on the despatch note?

Don't but anythink from brute life they service is appalling sent a item back that was broke sent it back right away special delivery hav nt received money back .rang them up 3 times they keep telling me to wait another 3 days but they were quick enough to take the money from me. Now going to wait 3 days then if not got money back will go to bank see what they say.

I wish I had read this before I ordered. I have just telephoned and they have assured me that the parcel will arrive this week.

hi i have placed an order with you and its been paid for and i have not had it can you tell me when will i get it or give me my money back

I was about to place a rather large order with Brightlife, but fortunately decided to check them out on the internet first. The complaints were a good indication of what to expect from this company, and there is no way I would consider giving them an order now. If everyone complained to the trading standards office, it might be possible to remove parasites such as these.

Suffered the same problems with Bright Life. Mystery gift not sent despite it being shown on acknowledgement of order. They do not respond to complaints but when they finally reply they make excuses and nothing materialises. Had a similar happening with them three years ago and decided not to go there any more but forgot and following a string of emails was tempted to place the order much to my regret. Hopefully my memory will serve me better and avoid them like the plague.

ordered a watch for a present had the watch two days and it fell apart, load of rubbish will never buy from them again still waiting for a replacement, i will be contacting trading standards no customer service at all terrible.