Menu
For Business Write a review File a complaint
Shophive.com Customer Service Phone, Email, Contacts

Shophive.com
Reviews and Complaints

www.shophive.com

Learn how the rating is calculated

2.2 7 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Shophive.com Complaints 7

ComplaintsBoard
G
1:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Shophive.com Services

I registered with Shophive for online job
They said it linked to Amazon
I started orders as soon as I was registered,
They said I should recharge to keep taking orders, which I did
Each time I completed my task and I want to withdraw, it keeps telling me
I should finish the task before withdrawing, and when I do, I try to withdraw again they repeat the same thing, like as if I don't know what I am doing
Please I don't know if it is legit or a scam, I would like it very much if I can withdraw my money without all this unnecessary protocols
Please, kindly do something about it.

Desired outcome: I want to withdraw my money even if it is not all at least a substantial amount

Read full review of Shophive.com and 2 comments
View 0 more photos
Hide full review
2 comments
Add a comment
U
U
Udokang Victor
Akwa ibom, NG
Sep 28, 2023 9:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Same issue with me I’m thinking it’s a scam

A
A
Arslan Nazir
US
Aug 01, 2023 1:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

they dont have any scheme, the website you registered is someone elses using there name

ComplaintsBoard
D
6:01 am EDT

Shophive.com Dell Laptop battery

I ordered a laptop battery from Shophive since I couldn't find it elsewhere. My order was confirmed immediately and I was happy that the battery will be shipped in few days. Three weeks passed and I didn't hear from Shophive. I contacted their customer service and they took a week to respond with "we will come back". Nothing happened, I asked for updates and I was replied with 5 or 6 words "you will be contacted soon". Nothing happened. I asked for refund, I was told that my complain was forwarded to respective department. Nothing happened. I asked for the issue to be further escalated and of course nothing happened with no response at all.

I think this site is fake, unless proven wrong.

Read full review of Shophive.com
Hide full review
ComplaintsBoard
M
8:34 am EDT

Shophive.com ripoff

I had ordered a webcam of the site "www.shophive.com" on 09/september/2017 as it was not available on other good reputable websites such as daraz and kaymu. Going through with the order I was calm as I had good past experiences from other online outlets. The order confirmation was made from me on text with the response being "Ok sir it'll be deliver to you on tueday.Thanks"(same date as the order placement).
The following provided me with a sense of assurance as the product will be delivered soon.The day arrives I check my mail and behold no mail was present, I call up the provided number "[protected]" as to check why the order was late. A representative informed me that due to rain the order shipment got delayed, no issues I remained calm considering it was within their told shipping period of 2-4 days.
13/september/2017 I receive the product happily I opened the package and plugged the webcam into my computer, installed the drivers and got ready to start using the webcam. The camera didn't show anything other than a black image full of noise that looked like the lights were turned off even though all the lights in the room were switched on.
Considering it was my computers fault I tried it on my laptop, tried using updated drivers off of Logitech's website yet the webcam still does not work as expected.
Since then I tried contacting their contact numbers getting no response and the only outlet being the live chat responding giving me fake hope that some one will contact me soon or send an email to "[protected]@shophive.com" etc
Having the above mentioned options exhausted I started looking up shophive online and multiple untended complaints were existing from which I got hold of the contact number of Arsalan the CEO of shophive.
I contacted him on voice call and he told me send an message to his number, which only resulted in him blocking my number and not giving me a positive response.
I do not Know what kind of a scam they are pulling or how they are able to exist even after such a terrible customer service.Please don't act as foolish as me and look out for such fishy websites.

Read full review of Shophive.com
View 0 more photos
Hide full review

Is Shophive.com Legit?

Shophive.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Shophive.com to be a trustworthy company. Although there's a 28% resolution rate for customer complaints, which deserves attention, Shophive.com is known for their high standards and safety. If you're thinking about dealing with Shophive.com, it's wise to check how they handle complaints.

We found clear and detailed contact information for Shophive.com. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Shophive.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Shophive.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Shophive.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Shophive.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Shophive.com's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 28% of 0 complaints were resolved.
  • The registrar associated with Shophive.com has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • We conducted a search on social media and found several negative reviews related to Shophive.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
K
1:20 am EST

Shophive.com Selling faulty phones

We live in an age of e-commerce where customer satisfaction has become a hallmark of all the top brands, however, there are some such as shophive that are ripping off customers. Please advise as to what can be done about this. Abolutely pathetic service from shophive - I am simply speechless to how shophive treat their business amd their customers. So I purchased an iphone 6plus for my mom from the shophive outlet in liberty lahore on the 21st of jan. On the second day the torch and the charger stopped working. So I called up the shophive outlet and they told me that they would get it fixed. Mr moazzam (Branch manager) claimed that the phone would be ready to use within a day or two. Upon further investigation the shophive team discovered that the board of the phone was faulty and that they did not have any replacements to repair the phone. I requested them to get it fixed despite the fact that I had been clearly given a faulty / refurbished phone. To speak of theor audacity, shophive have advised me to plan a trip to dubai. Is this the sort of service that a brand like shophive should be promoting. Is this why people like us should spend our money to purchase products from a brand that sells substandard products to overly trusting customers. This has been an absolute nightmare. Will never buy from shophive again and will never recommend to anyone else. Please be advised, you want a phone - just go to 'dubai' and buy your phone (Recommended by shophive themselves). Please recommend as to what should be done about this and where better quality services can be acquired

Read full review of Shophive.com
Hide full review
ComplaintsBoard
U
1:15 am EST

Shophive.com Faulty phones

ABOLUTELY PATHETIC SERVICE FROM SHOPHIVE - I am simply speechless to how SHOPHIVE treat their business amd their customers. So I purchased an iphone 6plus for my mom from the shophive outlet in liberty lahore on the 21st of jan. On the second day the torch and the charger stopped working. So I called up the shophive outlet and they told me that they would get it fixed. Mr Moazzam (Branch Manager) claimed that the phone would be ready to use within a day or two. Upon further investigation the shophive team discovered that the board of the phone was faulty and that they did not have any replacements to repair the phone. I requested them to get it fixed despite the fact that I had been clearly given a faulty/ refurbished phone. To speak of theor audacity, shophive have advised me to plan a trip to Dubai. Is this the sort of service that a brand like shophive should be promoting. Is this why people like us should spend our money to purchase products from a brand that sells substandard products to overly trusting customers. This has been an absolute nightmare. Will never buy from shophive again and will never recommend to anyone else. Please be advised, you want a phone - just go to 'Dubai' and buy your phone (recommended by shophive themselves).
PLEASE RECOMMEND AS TO WHAT SHOULD BE DONE ABOUT THIS

Read full review of Shophive.com
Hide full review
ComplaintsBoard
K
12:18 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Shophive.com Samsung led problem

Assalam o Alaikum Sir,
i have been a customer of you lately. I bought a samsung LED model ua40d5000 from you about a week ago for rs.75500, which is infact a big amount for me. i have heard a lot about your good and cooperative service from my friends who have been regular customers of you. but unfortunately i am facing some problems. i have ordered the tv from district gujrat, and your crew sent me the order within 2 days. that was fast. I am a doctor by profession and i had no experience of online shopping ever before. so this was first of mine. unluckily it has not been a good one yet. first of all the problem was that the table stand of led was not of it when i opened it.that was of some other model. i had to send it back and got exchanged for which i m really thankful.i kept the led packed and did not use it until the original stand came yesterday. from the very first day i noticed that when ever i turn the led on, it had a dark upper half than the lower half and screen colors were bleeding in that region.however that problem solved after it kept running for a while. i informed urgently to your center and i kept on wondering that why is this happening. now yesterday the led suddenly went black with no sound. now its not even starting, the red light just keeps on blinking but the led never starts. i have not asked for any local tv repairman. i just want that kindly you help me out of this mess and guide me what to do. i am really upset about this purchase. i have not seen even a 10, 12 year old tv needing any repair but what for this brand new led. i really hope that you would cooperate and help me out as is your saying to satisfy your customers. so that i shall be looking forward to buy some more products as well as suggest other people to you.

Read full review of Shophive.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
2:30 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I placed an order online for a camera (Panasonic Lumix FS5) online to SHOPHIVE (www.shophive.com), an online shopping portal, on 25th August 2009. They promised free delivery and same day shipping through UPS Ground. I was promptly replied through phone/email by the shophive people; they confirmed the availability of the item and asked me to deposit the...

Read full review of Shophive.com and 23 comments

Shophive.com Reviews 0

Looks like Shophive.com has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Shophive.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Shophive.com complaint handling

Shophive.com reviews first appeared on Complaints Board on Oct 22, 2009. The latest review Services was posted on Jul 23, 2023. The latest complaint Samsung led problem was resolved on Jul 21, 2012. Shophive.com has an average consumer rating of 2 stars from 7 reviews. Shophive.com has resolved 2 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.1
15 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Shophive.com Contacts

  2. Shophive.com phone numbers
    +92 42 111 746 756
    +92 42 111 746 756
    Click up if you have successfully reached Shophive.com by calling +92 42 111 746 756 phone number 0 0 users reported that they have successfully reached Shophive.com by calling +92 42 111 746 756 phone number Click down if you have unsuccessfully reached Shophive.com by calling +92 42 111 746 756 phone number 0 0 users reported that they have UNsuccessfully reached Shophive.com by calling +92 42 111 746 756 phone number
    +92 3111 746 756
    +92 3111 746 756
    Click up if you have successfully reached Shophive.com by calling +92 3111 746 756 phone number 0 0 users reported that they have successfully reached Shophive.com by calling +92 3111 746 756 phone number Click down if you have unsuccessfully reached Shophive.com by calling +92 3111 746 756 phone number 0 0 users reported that they have UNsuccessfully reached Shophive.com by calling +92 3111 746 756 phone number
  3. Shophive.com emails
  4. Shophive.com address
    Office # 1, Ground Floor, Al-Hafiz Views, Sir Syed Road, Liberty Commercial Zone, Gulberg III, Lahore, Pakistan
  5. Shophive.com social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Shophive.com Category
Shophive.com is ranked 618 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.