British Petroleum
Reviews and Complaints

Clerk didn't give me the proper change back. When I confronted the clerk she got the manager by my request however the manager PAM was so nasty. She refuse to help me at all. She even was yelling and saying good/bye when everything was on the receipt. This business get away with rudeness because they are privately owned just nasty!

Same complaint as others... Bp shingles do not live up to their warranty... Have been fighting for our warranty since july 2014, and found out today that they will not cover our warranty as we did not replace our garage roof shingles with the same product... Dah... Why would we replace 25 year warranty shingles from bp that only lasted 11 years with the same #-for-shingles... That is just stupid.. So I am going to take action... Maybe others would like to join me... This product is #...

My son who is a 21 year old union laborer went into this station to cash his check after work. He is a clean cut, clean shaven young man and had proper ID with his address matching the address on his check. The Middle Eastern man in the store told my son he could not cash his check and when my son asked why he was told "you look like trash"

There is a class action lawsuit but BP has no intention of reimbursing the clients. No matter how many photos you send, and the shingles are clearly lifting and not even 1/2 way through their 25 year warranty, BP will find an excuse not to reimburse me. It is now going to a third party/dispute/tribunal process for them to come out and make a final decision. Every photo I sent (146 total) was unacceptable, them they said the attic wasn't up to code (which it is). Any and all excuses have been tried.

My complaint is about the BP Gas station on the corner of Metropolitan and Vandervoort Avenue in Brooklyn, NY.

The customer service there today was just horrible. I am a regular customer and usually very familiar and friendly with the staff on the premises. However, earlier this morning I purchased $45 worth of Lotto Tickets. I didnt bother to check to make sure the tickets are complete because they are usually very coordinated with everything they do there.

However, upon getting to work and giving the staff the lotto tickets, I realized that I was $5 short of my tickets. I had to go back to inform them that I have missing tickets. Maybe it wasnt printed out with the rest. Maybe it was trashed by mistake because I was also never given the lotto receipt of my purchase. Maybe the guy just didnt print it. They werent trying to help me figure these problems effectively.

One of the guys on staff said he will go and check the camera. But what does the camera reveal besides showing he gave me tickets? It doesnt show the qty of tickets given or the exact amount of tickets that were printed during my transaction.

During this 10:30am shift, that is when the guy began attacking me saying they are not thieves. I purchased another $5 worth of tickets and told the guys I didnt want to talk about it because I was upset and didnt want anything to escalate. However, your BP worker continued to scream at me and embarrass me within the store. He kept screaming at me saying they dont have my tickets and they are not thieves instead of trying to figure out how the $5 worth of tickets can be missing.

The other worker there told him to just forget about seeing that I wasnt trying to escalate a fight, but that particular worker wanted to antagonize me. When I told him I didnt want to hear it or talk about it anymore, he screamed at me stating, "Well I am still talking!" Although I wanted to just grab all the gum & candy on the counter to slap him with it, that is when I called him an ### and walked out of your store!

I have never been soo humiliated in my life! I have never experienced such horrible customer service in retail or anywhere else to be precise! If this is how your representatives are trained, many of your stations will shut down very easily! There is no customer who deserves to be treated the way I was treated this morning!

I surely hope you appeal to the staff that works at the Metropolitan & Vandervoort BP Gas Station.

From: British Petroleum Company
To: allyn salazar
Sent: Tuesday, 2 July 2013 6:13 AM
Subject: Claim procedures.‏‏‏‏

British Petroleum Company
705-719 Pershore Road Birmingham,
West Midlands B29 7NY
United Kingdom.
+[protected]

Dear Allyn Salazar,

We are happy to receive your e-mail regarding the prize which was awarded to you by the British Petroleum Company. This is a reply to a notification which was sent to you, informing you that you have won the 2012 BP prize of £3, 000, 000 (Three Million British Pounds) which will be transferred to you at the earliest.

I wish to use this opportunity to congratulate you on this achievement and also provide you with guidelines for the claim and payment of this prize to you as the beneficiary. This prize has been deposited with the Lloyds Bank of London as they have been assigned to make this payment to you. Also note that the release of this prize shall be carried out in compliance with the British government's financial laws and stipulations on International transfers which will make it totally legitimate and successful.

To commence this claim, we request that you provide us your personal details which will enable us to prepare your certificate of award which shall stand as your proof of winning from this company and also serve as source of fund to the government of your country once you receive this prize in your country. This certificate of award shall be required by the Lloyds bank during the transfer of your prize. We shall commence the preparation of this certificate of award as soon as we receive the below information from you. Please provide the information as requested below;

Full name, Address, Age, Sex, Nationality, Home Telephone, Mobile Telephone #, E-mail address, Marital Status and Occupation.

We hope to receive the above information from you as soon as possible so we can commence preparation of your certificate of award and also proceed with the claim and release of your awarded prize. More details will also be sent to you as soon as we receive your reply.

Once again, We congratulate you for this landmark achievement and implore you with the responsibility of ensuring successful claims. We will get back to you as soon as we receive your reply. Thank you and God bless.

Sincerely,
James Town
(Claim Agent)

Brittney an employee at my local BP, one of which I go to pretty much everyday. Was spreading rumors about my friend and I to the entire neighborhood. Knowing nothing about me, nor my extra cerricular activitys. Along with refusing to sell me anything. I hope my voice is heard & she is fired.

I have been buying 1 Gallon water bottles for the entire summer sometimes 6+ a day for me and my employees for the last 2 years. Today, when I went inside there was a new employee, I took the bottle and he scanned before the other person was asking him not to, When it scanned it was $1.71 per bottle when I paid $2.13 a bottle for over 2 years because they never scanned it. I know its only $0.42 a bottle but the fact that there are theives working there is driving me crazy. I never liked BP after the spill but now theres no way I am ever going back to shop at any BP in my life. If I run out of gas infront of BP I will push my car to another station rather than dealing with thieves. I will tell every customer I have what BP lets its franchisees to do. BP, You should be ashamed of yourself.

I am a friend of a disabled woman whose car was affected by the bad BP gas. BP has hired a company by the name of Sedgwick to take care of the claims. The disabled woman contacted BP only to lied to . The disabled woman got all documentation into Sedgwick that was needed then was told that just one more thing was needed and when she provided that one thing then Sedgwick told her that they still needed more. I am here to say as witness that this is all a joke to the poor people that got the bad gas. I don't think that BP will write one check to help the people that lost their cars. The disabled woman that I know, her car was totaled because ot the gas. The cars engine and fuel pump went bad and she had to junk it for a couple hundred dollars. Although this disabled woman proved that her car was damaged Sedgwick told her that they will now have to locate the car and inspect it. As I have said it is all a joke. There are people that are taking there cars to local mechanics only to have BP not pay the claim and their cars are still sitting at the mechanics shop after all this time.. An oil spill is one thing but a car is another and is the second most valuable thing that a person buys throughout their lives other than a home. And for BP to do people like this is unthinkable. I personally will not ever buy gs from BP and I truly believe that once they inspect my disabled friends car that BP (Sedgwick) will not pay her. Not because the claim is not true but because they will again lie and say that they found something else wrong which lead to the damage. my disabled friend even went as far as submitting a receipt for June 2012 that shows absolutely nothing was wrong with the car. It s all a big fat joke.

The roof was done 10 years ago, the shingles are already curling. The rampart shingles we choose was Midnight blue. After contacting my roofing contractor, he recommended that I open up a claim.
I notice a couple a weeks ago that I had pieces of shingles on my BBQ, was wondering why thats why I called my roofing contractor.

Thanks for getting back to me.

Happy July 4th to our local local customers in celebration of your loyalty we have raised your price over .15 gallon just for today.
If you really need our fuel we have it.
Your choices are go to any other station in town and pay much less, we will most likely lower our prices back once you realize you may be taken advantage of.

Once again best wishes
the staff of BP ( not an american company) of doylestown pa bucks county.

BP today 7-4 $ 3.57 reg
Shell $3.43
Sunoco $3.43

So on Sunday morning, 13/05/2012 @ 09h25, I went to BP, Mitchell's Plain in AZ Berman Drive to fill my tank. My request was for R200 worth of unleaded petrol. The attendant did as I asked and then I handed him my garage card to pay for my purchase. To my surprise I got 3 notifications on my cell phone for funds being debited on my account, however the attendant only came back with 1 slip. I immediately went to the "person in charge" who politely told me that that they have a problem with the paper in their machine and swiped it thrice in order for them to generate a receipt for me to sign. I was very upset as you can imagine as it was Mother's day and I planned on taking my family out for lunch, however this was now impossible as I was short by R400. When I asked the "person in charge" to give me my R400 back, as I showed him the notifications on my cell phone he told me to come back with a bank statement.
I am now inconvenienced by having to go to my bank to collect a bank statement, pay for the statement, pay the service fee for the funds that went through my account and use money to get to the bank? How is that fair to me as a customer?

i started working for bp gas station on 12-28-11 the first few days were great but i noticed there was a lot of gossip between the workers, i stayed out of it and did what i was suppose to do, the way i was told to do it. 4 days into the job i got a call from the manager saying "it wasn't gonna work out, and to turn my uniform in and get my check the following day" i was in shock because i had no idea what i did wrong. later that day my friend went up to the gas station think she would see me, and of course i wasn't there and ask why. the workers sat there and told her that i got fired because i was a "lazy piece of ### worker" and so on. i don't think its any of their business why or how i got fired and really shouldn't be talking about it. it was very unprofessional in my eyes.

went into the station and the attendant was very rude. sign on the pump said that you had to prepay. he said that it would not be necessaryt because i was using my credit card to pay. i told him that it involved and discount card tied in with a food store and he told me to just slide it. it did npot work so i wnet back in and he told me to go out and do it again and it would work. i proceeded to do it again and it pumped the gas but didn't take my discount card. went in to complain and he got nasty with me and told me there was nothing he could do to rectify the situation. i paid l $20 more for the gas then i should have and he wouldn't do anything to rectify it.

Very dirty floors and bathrooms for years at this location.I finally stopped coming but this was a very convenient location.I finally started going to Exxon Mobil AS THE PLACES AT THOSE STATIONS ARE MUCH BRIGHTER AT NIGHT and cleaner in appearance.I was on a trip last year also in 2010 to Omaha, Nebraska And pulled in to BP station as I like the gasolines at route 50 and I-80 before you head east bound into Omaha, Nebraska and I complained to the lady that bathrooms were very dirty around toilet and walls and floors area and floor was sticky and she inspected it and really complained that this was not that bad, yet it was very dirty in appearance.This was BP at route 50 and I-80 location.This was on the west side of Omaha, Nebraska.

From: b.p job alert
Subject: job offer
Date: monday, 13 july, 2009

British petroleum company plc (uk)
Human resource department
1 st james's square london, sw1y 4pd

Job alert!
Bp, a well established and reputable oil/gas company with rapidly growing wide network of outlets around the world, seeks to attract resourceful individuals craving for a refreshing opportunity yet characteristically possesses the skill and uprightness to excellently

Deliver amidst limited assistance.
Job locations
- south-africa
- europe
- u.s.a
Method of application
- all interested candidates should reply via mail with updated resumes (cv).
- interested applicants must specify job location.
- only applicants who possess the required qualifications will be short-listed whence consequently contacted.all resumes should be fowarded to:[protected]@yahoo.com.hk

Hr department
Recruitment section
London(uk).