Brookstone Windows & Doors formerly Sentry Windows & Doors’s earns a 3.4-star rating from 5 reviews, showing that the majority of homeowners are somewhat satisfied with installations and products.
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The door is amazin'
The door is amazin'. Well done. Great company. Gonna use 'em again fo' sho'.
Great experience
Great experience. From first sales visit to communication, install, customer service and product quality, I would highly recommend them! It was a pleasure working with them. We had both doors and windows installed and are very happy!
Brookside Windows & Doors, formerly known as Sentry Windows & Doors, is a great company to work with
Brookside Windows & Doors, formerly known as Sentry Windows & Doors, is a great company to work with. Our experience with them was a perfect 10 out of 10. Our front door looks amazing and has a real "wow" factor. We've received lots of positive feedback from our neighbors and we're sure that if they need new windows or doors, they'll be checking out Brookside first.
Brookstone Windows & Doors, formerly known as Sentry Windows & Doors, was a bit all over the place when showing me their products
Brookstone Windows & Doors, formerly known as Sentry Windows & Doors, was a bit all over the place when showing me their products. They even put in one window the wrong way! I first contacted them in 2020, but they didn't start construction until April 7, and it's still not finished. The drywall around the sliding glass door is cracked, and they never finished the trim around the front windows. They still haven't gotten the correct window in, and one of their workers left a handprint on my wall with caulk. The storm door was put on with screws that were too short, and now the frame is cracked and split. Brookstone says it's not their fault, but they were the only ones who installed a door, so it must be their mistake. It's been a year, and they still won't tell me what they're going to fix. We've stopped all other home improvements until they're done, but it feels like we're being held hostage. If I paint and they mess it up, will they fix it? And if they do, will I have to wait another year? Seeing the mess every day is really frustrating, especially now that they're charging me for a job that's still not complete.
Brookstone Windows & Doors formerly Sentry Windows & Doors Complaints 1
I had Brookstone come over to our house for a talk in March
I had Brookstone come over to our house for a talk in March . We met with *** and it felt like a good match - they had the thing we wanted, the price was right, and we signed up to get our door installed. They said it would take 8-12 weeks to install, but we thought it would be closer to 16 weeks. It's been about 24 weeks now and we still don't have our door. I'm really mad at this company. A few weeks after we signed up, I asked *** about using an electronic lock system. They said no, even though they said it could be done during the talk. I said I'd go with the regular lock and key. I told them what color I wanted in the third week of April and they said they'd get back to me in a few weeks. I haven't been able to get in touch with them since then.
Is Brookstone Windows & Doors formerly Sentry Windows & Doors Legit?
Brookstone Windows & Doors formerly Sentry Windows & Doors earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Brookstone Windows & Doors formerly Sentry Windows & Doors. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Brookstone Windows & Doors formerly Sentry Windows & Doors has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for sentrywindows.ca can be seen as a positive aspect for Brookstone Windows & Doors formerly Sentry Windows & Doors as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Brookstone Windows & Doors formerly Sentry Windows & Doors's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Sentrywindows.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Sentrywindows.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Sentrywindows.ca has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sentrywindows.ca may offer a niche product or service that is only of interest to a smaller audience.
About Brookstone Windows & Doors formerly Sentry Windows & Doors
The company takes pride in its commitment to quality, using only the best materials and employing skilled professionals to ensure that every product is crafted to perfection. Whether you are looking for energy-efficient windows, stylish doors, or durable siding, Brookstone Windows & Doors has got you covered.
One of the key features that sets Brookstone Windows & Doors apart from its competitors is its dedication to customer satisfaction. The company understands that every customer has unique needs and preferences, and it strives to provide personalized solutions that meet those needs. From the initial consultation to the final installation, Brookstone Windows & Doors works closely with its customers to ensure that they are completely satisfied with the end result.
In addition to its commitment to quality and customer satisfaction, Brookstone Windows & Doors also offers competitive pricing and flexible financing options. This makes it easy for customers to get the products they need without breaking the bank.
Overall, if you are looking for high-quality windows and doors for your home or business, Brookstone Windows & Doors is a company that you can trust. With its years of experience, commitment to quality, and dedication to customer satisfaction, Brookstone Windows & Doors is a name that you can rely on for all of your window and door needs.
Overview of Brookstone Windows & Doors formerly Sentry Windows & Doors complaint handling
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Brookstone Windows & Doors formerly Sentry Windows & Doors Contacts
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Brookstone Windows & Doors formerly Sentry Windows & Doors phone numbers+1 (519) 400-7000+1 (519) 400-7000Click up if you have successfully reached Brookstone Windows & Doors formerly Sentry Windows & Doors by calling +1 (519) 400-7000 phone number 0 0 users reported that they have successfully reached Brookstone Windows & Doors formerly Sentry Windows & Doors by calling +1 (519) 400-7000 phone number Click down if you have unsuccessfully reached Brookstone Windows & Doors formerly Sentry Windows & Doors by calling +1 (519) 400-7000 phone number 0 0 users reported that they have UNsuccessfully reached Brookstone Windows & Doors formerly Sentry Windows & Doors by calling +1 (519) 400-7000 phone number
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Brookstone Windows & Doors formerly Sentry Windows & Doors address3423 Walker Road, Windsor, Ontario, N8W 3S2, Canada
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Brookstone Windows & Doors formerly Sentry Windows & Doors social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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