Menu
For Business Write a review File a complaint
Bubbles Customer Service Phone, Email, Contacts

Bubbles
Reviews and Complaints

Learn how the rating is calculated

5.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bubbles Complaints 1

ComplaintsBoard
R
1:46 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bubbles Customer Service/Returns

Extremely poor and abusive customer service.

I was visiting Montreal from Toronto and doing some shopping. Bubbles appears to be a very nice boutique with unique clothing items. It is somewhat high end and pricey. I purchased a nice shirt for $120.00. The clerk wrapped the shirt in green tissue paper and put it in a paper bag. I got caught outside in the rain within 5 minutes after leaving the shop. The bag and tissue paper got wet and ran into the shirt and ruined it. I tried to have it professionally cleaned but the stains could not be removed.

I returned to the store to request an exchange or refund. The clerks apparently have no authority to deal with returns. She had to call the owner who apparently refused my request. The clerk literally shrugged at me when I asked why the store would not exchange it. I asked to speak to the owner by telephone. He was extremely aggressive and rude. He blamed me for the problem, indicating that I was essentially stupid and should have realized the shirt would get wrecked since it was not in a plastic bag. I had purchased other items that day that were also in paper bags with tissue and none of them were ruined and the owner told me that those stores used better quality paper and bags.

The entire experience was really horrible. I have never experienced anything like this at any other boutique. It is certainly not the type of behaviour I expected from this type of store. I do not recommend this store to anyone.

This person also owns Aqua down the street so I assume their 'customer service' policies are identical.

Read full review of Bubbles and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
D. Caine
Halifax, CA
Jul 10, 2009 11:05 am EDT

I read the previous complaint prior to going to Bubbles, where I went on the reccomendation of a friend who shops there. I will not comment on my thoughts of the complaint but rather on my experience.

I found the service, incidentally from the owner, to be first class. He assisted me in trying to find the right fit and style and at no time exhibited any aggressive behaviour and in fact was extreemly helpful without any pressure to buy.

I did buy three shirts and my wife purchased a pair of jeans and funnily enough it was raining, as it often does in Montreal. We were sensible enough to take precautions to ensure our purchases remained dry, when you buy good quality cothing the last thing you want is for them to get wet!

I was very happy with my shopping experience and would reccomend the Bubbles as a stop on your seach for quality and stylish clothing.

Derek Halifax Nova Scotia

Bubbles Reviews 0

Looks like Bubbles has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Bubbles, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Bubbles complaint handling

Bubbles reviews first appeared on Complaints Board on May 20, 2009. The latest review Customer Service/Returns was posted on May 20, 2009. The latest complaint Customer Service/Returns was resolved on May 20, 2009. Bubbles has an average consumer rating of 5 stars from 1 reviews. Bubbles has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Bubbles Contacts

  2. Bubbles phone numbers
    514-284-1022
    514-284-1022
    Click up if you have successfully reached Bubbles by calling 514-284-1022 phone number 0 0 users reported that they have successfully reached Bubbles by calling 514-284-1022 phone number Click down if you have unsuccessfully reached Bubbles by calling 514-284-1022 phone number 0 0 users reported that they have UNsuccessfully reached Bubbles by calling 514-284-1022 phone number
  3. Bubbles address
    151 Avenue du Mont Royal Est,, Montr?al, QC H2T 1P2
  4. Bubbles social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.