CB Vehicle Rental and Leasing Budget Rent A Car Vehicle locked with the keys in the vehicle

Budget Rent A Car review: Vehicle locked with the keys in the vehicle 1

Mike Napoli of St. Charles, US

Oct 10, 2023 10:49 am EDT

Review updated: Oct 24, 2023

Featured review

When dropping off a Toyota RAV4 at the Tampa Intl Airport the attendant instructed me to leave the keys in the vehicle. I dropped the keys in the cup holder and my wife and I got out and closed the doors. The vehicle locked behind us, with our luggage still inside. They were not able to get it opened, they stated they would have a locksmith unlock the vehicle and send our items to us.

While we were there this happened to 2 other customers, the difference being they opened the rear hatch prior to leaving the vehicle but it still locked with the keys inside. The attendants had to crawl through the vehicle to unlock it, setting off the alarm.

Although I don't agree that I should go to the 'lost and found' department, our items weren't lost, they were locked in the vehicle. However, I did create two lost item reports [protected] & [protected], since there is a character limit I needed to create two reports. The first one I listed the type of carry on bags our it items were in, the second one I created I listed the items that are specifically listed on the lost and found website that match what was in our bags.

I have been trying to contact someone regarding our items and to arrange returning them to us. Our Items are in Tampa FL, we live in the St. Louis area. The number I call, [protected], continually goes to a voice mailbox that is full. When I call [protected], and select the option for lost and found, I get a message saying due to an unanticipated event you are unable to answer my call and I should call back later.

Desired outcome: I would like to speak to a live person to arrange getting my items back. I will gladly pay for shipping.Mike Napoli314-223-1418

1 comments

Add a comment

Keva Carrethers

1 complaint

1 comments

Keva Carrethers of US

Oct 24, 2023 5:21 pm EDT

Verified customer

I am currently going through the same issue with a rental we returned in Las Vegas. It is terrible, no returned emails, and can't get in contact with anyone via phone. Did anyone contact you? Where you able to get your items returned?

Budget Rent A Car - hidden charges 31

Resolved

Budget Rent A Car - insurance fraud 22

Budget Rent A Car - fraudulent charge on credit card 2

Resolved

Budget Rent A Car - hidden charges for rsn and xmr 1

Budget Rent A Car - horrible customer service! 14

Resolved

Budget Rent A Car - Rental from Norfolk , VA airport

Budget Rent A Car - Renting a car

Budget Rent A Car - Car rental charges and missed flight cost

Budget Rent A Car - incorrect charge for my rental at Kona, Hawaii airport 2

Budget Rent A Car - Scam billing for unnecessary windshield repair.

View all Budget Rent A Car reviews and complaints

Budget Rent A Car Contacts

Budget Rent A Car phone numbers

+1 (800) 331-1212
+1 (800) 331-1212

Click up if you have successfully reached Budget Rent A Car by calling +1 (800) 331-1212 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +1 (800) 331-1212 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +1 (800) 331-1212 phone number 4 4 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +1 (800) 331-1212 phone number

United States

+44 844 444 0002
+44 844 444 0002

Click up if you have successfully reached Budget Rent A Car by calling +44 844 444 0002 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +44 844 444 0002 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +44 844 444 0002 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +44 844 444 0002 phone number

United Kingdom

+43 160 1870
+43 160 1870

Click up if you have successfully reached Budget Rent A Car by calling +43 160 1870 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +43 160 1870 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +43 160 1870 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +43 160 1870 phone number

Austria

+32 27 120 840
+32 27 120 840

Click up if you have successfully reached Budget Rent A Car by calling +32 27 120 840 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +32 27 120 840 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +32 27 120 840 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +32 27 120 840 phone number

Belgium

+420 235 325 713
+420 235 325 713

Click up if you have successfully reached Budget Rent A Car by calling +420 235 325 713 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +420 235 325 713 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +420 235 325 713 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +420 235 325 713 phone number

Czech Republic

+45 33 913 900
+45 33 913 900

Click up if you have successfully reached Budget Rent A Car by calling +45 33 913 900 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +45 33 913 900 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +45 33 913 900 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +45 33 913 900 phone number

Denmark

+358 96 866 500
+358 96 866 500

Click up if you have successfully reached Budget Rent A Car by calling +358 96 866 500 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +358 96 866 500 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +358 96 866 500 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +358 96 866 500 phone number

Finland

+33 170 993 593
+33 170 993 593

Click up if you have successfully reached Budget Rent A Car by calling +33 170 993 593 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +33 170 993 593 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +33 170 993 593 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +33 170 993 593 phone number

France

+30 213 021 3120
+30 213 021 3120

Click up if you have successfully reached Budget Rent A Car by calling +30 213 021 3120 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +30 213 021 3120 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +30 213 021 3120 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +30 213 021 3120 phone number

Greece

+361 214 0420
+361 214 0420

Click up if you have successfully reached Budget Rent A Car by calling +361 214 0420 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +361 214 0420 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +361 214 0420 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +361 214 0420 phone number

Hungary

+354 562 6060
+354 562 6060

Click up if you have successfully reached Budget Rent A Car by calling +354 562 6060 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +354 562 6060 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +354 562 6060 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +354 562 6060 phone number

Iceland

+353 906 627 711
+353 906 627 711

Click up if you have successfully reached Budget Rent A Car by calling +353 906 627 711 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +353 906 627 711 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +353 906 627 711 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +353 906 627 711 phone number

Ireland

+39 171 416 211
+39 171 416 211

Click up if you have successfully reached Budget Rent A Car by calling +39 171 416 211 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +39 171 416 211 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +39 171 416 211 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +39 171 416 211 phone number

Italy

+31 736 242 640
+31 736 242 640

Click up if you have successfully reached Budget Rent A Car by calling +31 736 242 640 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +31 736 242 640 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +31 736 242 640 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +31 736 242 640 phone number

Netherlands

+47 81 560 600
+47 81 560 600

Click up if you have successfully reached Budget Rent A Car by calling +47 81 560 600 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +47 81 560 600 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +47 81 560 600 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +47 81 560 600 phone number

Norway

+48 228 683 336
+48 228 683 336

Click up if you have successfully reached Budget Rent A Car by calling +48 228 683 336 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +48 228 683 336 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +48 228 683 336 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +48 228 683 336 phone number

Poland

+351 219 940 443
+351 219 940 443

Click up if you have successfully reached Budget Rent A Car by calling +351 219 940 443 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +351 219 940 443 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +351 219 940 443 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +351 219 940 443 phone number

Portugal

+7 495 775 3920
+7 495 775 3920

Click up if you have successfully reached Budget Rent A Car by calling +7 495 775 3920 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +7 495 775 3920 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +7 495 775 3920 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +7 495 775 3920 phone number

Russia

+46 850 383 333
+46 850 383 333

Click up if you have successfully reached Budget Rent A Car by calling +46 850 383 333 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +46 850 383 333 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +46 850 383 333 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +46 850 383 333 phone number

Sweden

+41 448 091 818
+41 448 091 818

Click up if you have successfully reached Budget Rent A Car by calling +41 448 091 818 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +41 448 091 818 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +41 448 091 818 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +41 448 091 818 phone number

Switzerland

+90 216 587 9990
+90 216 587 9990

Click up if you have successfully reached Budget Rent A Car by calling +90 216 587 9990 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +90 216 587 9990 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +90 216 587 9990 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +90 216 587 9990 phone number

Turkey

+972 39 350 000
+972 39 350 000

Click up if you have successfully reached Budget Rent A Car by calling +972 39 350 000 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +972 39 350 000 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +972 39 350 000 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +972 39 350 000 phone number

Israel

+966 26 927 070
+966 26 927 070

Click up if you have successfully reached Budget Rent A Car by calling +966 26 927 070 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +966 26 927 070 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +966 26 927 070 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +966 26 927 070 phone number

Saudi Arabia

+971 48 840 022
+971 48 840 022

Click up if you have successfully reached Budget Rent A Car by calling +971 48 840 022 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +971 48 840 022 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +971 48 840 022 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +971 48 840 022 phone number

UAE

+27 113 980 000
+27 113 980 000

Click up if you have successfully reached Budget Rent A Car by calling +27 113 980 000 phone number 0 0 users reported that they have successfully reached Budget Rent A Car by calling +27 113 980 000 phone number Click down if you have unsuccessfully reached Budget Rent A Car by calling +27 113 980 000 phone number 0 0 users reported that they have UNsuccessfully reached Budget Rent A Car by calling +27 113 980 000 phone number

South Africa

More phone numbers

Budget Rent A Car emails

budgetcustomerservice@budgetgroup.com

100%
Confidence score: 100%

Support

Budget Rent A Car address

6 Sylvan Way, Parsippany, New Jersey, 07054, United States

Budget Rent A Car social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 19, 2024