Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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prices
I stopped at this burger king on Sun morning sept 29th well before the breakfast schedule had changed to lunch. First of all i had coupons for 2 for 1 breakfast sandwiches they refused to take. I said ok then asked for 2 for $4.00 and was told they didn't accept that either. I cannot believe That Burger King allows this policy to go on right here in the u.s. Just wanted you to be aware for your coupons not being accepted.
customer service
While at burger king on Oct 4th 2019 I placed an order only to have me and my daughter being made fun of my daughter works here and Rissa and arianne ALWAYS harass her, but on this day they also were making fun of me I waited a half hour, the manager told them to get our food but they only ignored her and my daughter asked to have our order remade because...
Read full review of Burger KingGoing though the drive thru
on october 5th we went through the drive thru between 12 and 1 pm. there were two cars ahead of us. the first cars order was not being taken. it took at least 5 min before that persons order was taken. it was about the same for the second car that was in front of us. when we got to the order tower we were asked to wait and again it took about 5 minute...
Read full review of Burger Kingprice of food
While traveling with my wife at McCarran International Airport on September 19, 2019 we stopped by the Burger King inside the Airport. The service line was very slow but that can be expected sometimes. The real problem is price of 2 whoppers, fries and 2 cokes $26.17 which is more than 2 1/2 times what it cost in my home state with a coupon and over 2 times without a coupon. I realize that the cost in Airports is somewhat higher than in other Burger Kings, but I consider the prices at McCarran robbery. Burger King just lost to customers.
garden burger
I have been eating your Garden Burger for over two decades because of chronic constipation and being a vegan. Its the only plant base burger I can digest that won't make me sick. When your company implemented the Impossible Burger, I was afraid because of black beans might be one of the ingredients inside the plant base burger. I finally tried the Impossible Burger and became sick. I hope your company is not phrasing out the Garden Burger for the Impossible Burger. If so, I cannot eat at Burger King again.
On Sunday, October 6, 2019, I went to a Burger King on Two Notch Road in Columbia, SC requesting a Garden Burger when the male cashier said they no longer sells Garden Burger.
I hope your company can make an exception for customers who really enjoy the taste of the Garden Burger and offer both at the fast food restaurant.
Sincerely,
Marilyn A. Dowling
receipts of purchase
I use the Burger King at 1105 Second Street, Brentwood, CA 94513. The receipts received have been unreadable for months. I have complained but employees have no control. The receipt is readable for 3/4 of the width, but never shows charges or totals. I normally pay by credit card and receipts are important to insure proper & legitamite charges. I am beginning to think this may be on purpose for either tax reasons or to deffraud the public.
service
7:50 pm on Sunday October 6th eat in order. Store was relatively empty. Condiment/pop/serviette counter was overflowing with garbage. Fruit flies were around the garbage as well as the overflow trays on iced tea. Ketchup was empty. Counter was sticky. I mentioned that the counter was a bit of a mess and there was no ketchup for the fries. The young man gave...
Read full review of Burger Kingpretzel burger not available / service with an attitude
Went through the drive through on Sat. night about 10:45 pm. Saw all the signs advertising the new Pretzel Bacon Burger. The attendant told me that they were not available. Very disappointed. Proceeded to order the King Bacon burger and placed two orders . I asked a couple of questions so that I could get my burger as I wanted and the attendant quickly gave...
Read full review of Burger KingFood/ Appearance
We decided to go to burger king for supper, after long months of not going, due to dirtiness. Order our food, while we were waiting we got our drinks, soda was flat as heck, and nasty, they did get us some out of the fountain machine out back. The lady didnt know how to bag up our food(due to so many orders on screen)I told her which was mine, sat down to...
Read full review of Burger Kingdouble charged and would not give my money back!
This has been one of my worst experiences ever!! I won't ever use my debit card at this location!! I took my family to lunch at the gainesville location they doubled charged me for my family's meal which was not on my receipt. I called and and with no success of anyone answered phone I went back to the restaurant And I took my bank statements to the...
pretzel king burger
I made an order at the drive through. I ordered a King Double Pretzel Burger. Went I arrived home I found that they made a mistake on my order. They did not give me the King Double Pretzel Burger. It was a Double Whopper. In addition they Did Not give me a receipt and there was No receipt in the bag. About 90 minutes later I went back and asked to speak...
Read full review of Burger King and 1 commentdrive thru / night manager
Drive thru refused to accept coupon because last digit was left off then told me to wait for 10 min while there was a line of cars behind me. Then came back to tell me again she would be unable to process the coupon because I did not know the last digit. Called later on to complain and the individual who answered told me she was the person at the drive thru...
Read full review of Burger Kingfood and customer service
we waited for about 15 minutes until the front desk girl asked if we were still waiting on an order and then she said ours got deleted when we received our food or food was very cold and the front desk girl turn around to the cooks in the back stating that we need the food quick because she's yelling referencing my friend . We were not compensated anything . Bathrooms were also very gross there was just no manners whatsoever no personality and the food was disgusting and there was no apology for the wait or our food being cold just more hasty of a worker
Rude and so unprofessional service
Went through the drive through with a coupon and the women at the window answered with a "sigh" and her exact words were " really at this time..ugh Ok go ahead with your order" I asked for for no ketchup and she got upset that she had to start the order completely over. She had a tag stating she was the assistant manager her name was Dawn. She was so rude...
Read full review of Burger Kingburger king #17582; store id 4debkg01
We stopped at that rest area to grab a bite. I ordered a croissandwich sausage and egg without cheese with medium hash brown Order number 360 at 7:59 a.m.; while on the road, I opened the sandwich to discover a cheese croissandwich was given to me. I really hate to do that type of complaint; however it's just the fact that the amount of money I was charged for something that I didn't want was really annoying. A unhappy customer!
being closed
I'm so hungry and it's closed right now! How am I supposed to enjoy some delicious Burger King food such as the whopper. I have coupons that were ripe for the use, and I wanted more than anything to use them - I'm literally just trying to support capitalism right now. That's all I want. Please, let me spend my money, as that's all I want to do right now.
lack of hot fries and disgusting service
I ordered a crispy chicken meal at around 8:10 pm and was served cold fries. I requested hot fries and was given fries from the same cold batch a couple minutes later. And was told they just dropped them the cashier snatched the fries clean off the counter I told her I don't want the whole meal and to give me my money back. Terrible customer service serving...
unprofessional and poor attitude towards customer
This morning, Friday, October 4, 2019 at 10:03 am, as I do every morning, I stopped by Burger King to buy my coffee, 4 sugars, 4 creams, and my cheese croissant. As usual, I always take a sip of the coffee and I noticed that there was no sugar neither cream in it. So I stay on the drive-through window until the girl who was attending the drive-through came...
Read full review of Burger King and 1 commentbreakfast drive through
I went through your drive-through add approximately 930 this morning October 4th 2019. I said in your driveway of your restaurant of your drive-through for more than 30 minutes total. And then when I got my food it was cold. This establishment is always slow but this was ridiculous. You either need to get more help or retrain. People are in a hurry and can't usually afford to set the drive-through for half an hour.
Read full review of Burger Kingemployee
I would like to make and complaint on Olivia Cole.She is and employee that really shouldn't be in your building at all she had very nasty attitude and a very smart mouth against the customers and the employees I feel that she is a threat to the customers and employees who really shouldn't be in this type of workplace. She needs and attitude adjustment cause she is very snobbish with customers and employees.
Read full review of Burger KingBurger King Reviews 0
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- The condition of the food or facility, if relevant.
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- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 23, 2024 - View all Burger King contacts
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