Burger King’s earns a 1.2-star rating from 4612 reviews, showing that the majority of fast food enthusiasts are dissatisfied with their meals.
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food and customer service
Paid 22.70 got stale cold food. customer service was horrible both employees had headphones in ears which is a distraction while taking orders in drive thru. I was treated rudely when asked to replace fries for fresh hot ones and missing a cheeseburger. I got home noticed nuggets and mozzarella sticks we're stale and old and hard. Horrible experience.
Read full review of Burger Kingcomplaint
The Survey Code is [protected]-090631 There was not restaurant number on the very limited receipt I received, perhaps by design? I sat in the drive through lane for a couple of minutes with one car in front of me at the speaker. I rolled down my window eventually and noticed there was no conversation taking place so I pulled around and walked...
Read full review of Burger Kingmessy, crappy burgers!! half patties!!
I ordered two (2) Whoppers with NO condiments on them and they even marked it on the order. I don't know what kind of monkeys you have there. My "burgers" had only a half a patty on each of them with all kinds of mayo and ketchup on them! I don't know what happened to you guys but I will NEVER go back!! It was the crappiest I've ever had! NEVER AGAIN!!
Read full review of Burger KingManager needs to be replaced
Every night I stop in after work around 9pm.. and every night there is only 3 people scrambling to keep up with orders and customers..I ask them why there isn't enough people ever to keep up with the orders and the amount of customers.. the district manager "p.j" will not allow enough people to be scheduled to keep up with the amount of customers this store...
Read full review of Burger Kingcustomer service and cleanliness
On 9/28/19 my husband and I visted your 1700 Biscayne location as we entered I noticed there was two people ahead of me in line and the line never moved. There was African American heavy side, short just looking at us and talking to someone behind her for 15min, trash and crumbs all on the floor and tables. We and 2 other customers walked out! There was a...
Read full review of Burger Kingwaiting 18 minutes for my order
On Sept, 27, 2019 I placed a order at store # 16269 springfield ga. The order was a #1 ( Whopper, sm frys, sm coke) time stamped on receipt 1:50, I received my order at 2:08 a lapse time 18 minutes. There were other customers waiting a long period of time as well. Totally unacceptable service, It is a direct reflection of Poor Management . I could have went...
Read full review of Burger Kingcleanliness, product availability and customer service
I have been to the Seaford, De store. I was shocked at how dirty it was, and that is an understatement. If the board of health were to walk in the doors would be closed. We ordered an item and they were out. We tried twice more with replacemeitem which was also out. The ice cream machine was down as well. We finally got just a burger plane. I had to take it back in 3 times before we finally got it plain nothing but cheese. These things are not a really big deal because we won't go back. Please inspect your store it is filthy.
whopper and an impossible whopper
We went to bk #3540 in missouri city, tx last evening 27 sep at 418pm. We ordered a whopper with cheese combo and one of your new impossible whopper with cheese combo. We asked attendee to be sure fries were fresh as in the past they were terrible. We received our meals fries very hot thank god, the burgers really sucked. They were warm not hot and the...
Read full review of Burger Kingordered a chicken sandwich got home and there is no chicken in my sandwich
Ordered a chicken sandwich got home and there is no chicken in my sandwich... I purchased a small fry and the new hot and honey spicy chicken sandwich… Got home and opened up my sandwich wrapper and there was no chicken in my sandwich… Normally I would not write a complaint but I do not drive and I'm not able to go back to Burger King… I paid $10.60 for a small fry and for this chicken sandwich and For the sandwich . Especially since these chicken burgers are not cheap. How could someone prepare a chicken burger and not put the chicken in it and serve it… Very disappointing
service and threatening attitude
About 3 weeks ago I waited about 8 minutes to order an Impossible Whopper in the drive thru - just to order - and then another 5 minutes at the window. Additionally, I was treated rudely by the server at the window. She flung my card back at me followed by my food. I asked for the manager and she said that she was the manager. I said that she was rude and...
Read full review of Burger Kingimpossible burger. refusal to accept coupon in burger king app. impolitely treating customer.
"Impossible Whopper coupon that is Impossible to redeem". My family and I routinely go to this Burger King for breakfast on Saturdays. After paying for breakfast today, I remember that I have a coupon in the Burger King App (obtained through T-Mobile) for an "Impossible Whopper" so I decided to order one to try. However, the lady (Pilar) at the restaurant...
Read full review of Burger Kingmccormick south carolina burger king brand new
I've been to the new McCormick South Carolina Burger King two times both experiences have been lousy. First time we had argue over the price because it didn't match the sign hanging on the wall they acted like we were crazy. Second time apparently the speakers aren't working I tried both lines I finally pulled up nobody came to the window I sat in line behind another car for 5 minutes and gave up and left if they expect to have my business in McCormick they need to improve their service
service, food quality, accuracy
On Thursday at 415 pm I went to my local Burger King. I waited in the drive thru as cars in the far lane were addressed and serviced while I sat and waited for five minutes. Then I pulled to the window and nicely told the manager that the speaker wasn't working properly. I ordered the double bacon king on a pretzel bun, two bacon double cheeseburgers, lg...
Read full review of Burger Kingpoor customer service from the management: shasonda and rita
We mobile he ordered the promotional T-Mobile Tuesdays impossible whopper with no issue in the Burger King app. We were then told that they're out of the impossible burgers, and are not willing or able to substitute for any other item. Too bad for you. I asked to speak to the manager named shift Shasanda who just kept saying I can't do anything it's not my...
cold burgers/refrigerated temperature
I ordered the family meal deal; the burgers my family and I received were cold, like not cooked through properly, refrigerated temperature. I tried calling them but no one answers their number. My name is Ivan Elizalde and would like to get a refund. I was expecting a good fast meal for my family and I but was surprised by the "uncooked" meal we received. My email is Ivan.r.[protected]@outlook.com
Read full review of Burger Kingchicken nuggets fries and mozzarella sticks
I purchased the above stated 3 items from the burger location mentioned above. All the 3 items were clearly made in really old oil that hadn't been changed for a long time. You could tell by the colour and taste was absolutely horrible to a point that I feel I should call the health and food department in Edmonton. This is the second time we've experienced...
employee conduct
Sitting down to enjoy breakfast with my father-in-law when woman walks from behind the counter and brings a folded piece of paper up and puts it on the table in front of me. To my shock and all it was her phone number! First off that is very unprofessional and rude considering I'm a married man with a wedding ring on my finger. I will not be back to this establishment and plan on contacting management as I do not feel that behavior is appropriate for anyone in a customer service position! It also does not look good on Burger King as a brand to employee people who act that way!
survey
I was given a receipt with a survey that I wanted to complete, but first of all, the receipt misspelled "experience". The web address that it has is www.mybkexeperience.com After several attempts, I realized that it was misspelled. Secondly, I was never able to complete the survey because it said that the information that I submitted was not correct. Here...
service
Store #8576. Stopped at Burger King at lunchtime, waited in drivers line for 10 minutes, there were 5 cars in front of me. Tired of waiting in a line that wasn't moving I went inside waited another 10 minutes before being served. I've stopped at this store before today, in my opinion, there were not enough workers to service customers.
Read full review of Burger Kingincorrect order
I went to Burger King yesterday to get dinner for my son and myself. I ordered 2 Whopper Jrs, Fries and Onion Rings The 1 Whopper Jr was with no cheese or mayo/sauce The girl at the counter repeated my order and said 2 Whopper Jrs... I explained again that the 1 had no cheese and no may/sauce She said "plain?" When I got home and opened the sandwiches the...
Read full review of Burger KingBurger King Reviews 0
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Overview of Burger King complaint handling
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Burger King Contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 8 8 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 81 81 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 7 7 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number27%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click down if you have unsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click down if you have unsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click down if you have unsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click down if you have unsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click down if you have unsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click down if you have unsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Supportprivacy@rbi.com100%Confidence score: 100%
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 23, 2024 - View all Burger King contacts
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