Bushnell Corporation’s earns a 1.0-star rating from 6 reviews, showing that the majority of outdoor enthusiasts are dissatisfied with optical equipment.
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N80 ION golf watch
Golf function button stopped working after a few rounds! Sent the watch to bushnell and they returned it with note- " no work done"
Guess they don't care? Buy other brands! Bushnell sucks!
Desired outcome: Stop buying bushnell
Repair service non communication for over three months
Returned a Bushnell Trophy Cam to their HQ for assessment / repair using the the repair reference code provoded. This was expensive to post from the UK.
Proof of postage confirms the parcel was received and signed for on August 13th. Since then I have heard nothing and all my email enquiries have been ignored. UK Post Track Ref:LG847325911GB.
Email Trail Below:
I`m increasingly concerned that I have not had a reply to any of my follow-up enquiries regarding the Bushnell Trophy Cam returned to you in July (see email trail below).
Your initial response quoted a door-to-door turnaround of 3-4 weeks. I appreciate I am contacting you from the UK and that this timeslot may double; but a reply to my messages in the
interim would have been reasonable, in my view.
I have post-office proof that the camera was signed for by your office and so I am assuming it is still in your possession.
If Bushnell are unable or unwilling to help with this matter, then I would appreciate it if someone would at least contact me to confirm this and arrange to have the camera returned.
Sincerely,
S. A. Addison
Surrey UK
From: Simon Addison
Sent: 10 September 2021 09:13
To: [protected]@Bushnell.com
Subject: FW: Case [protected] - Bushnell TrophyCam Service / Repair Request [ ref:_00D4PhGCB._5006f1foa15:ref ]
Good morning,
Having not had a reply to any of my recent follow-up enquiries (see below); I am getting concerned that my TrophyCam returned for repair / service opinion made have been lost. The post office tracking information (again see below), does confirm it was received at your offices on August 13th so I was hoping to have had some sort of indication as to the status by now. I do appreciate that Covid is likely to be slowing the progress of operations etc., but a confirmation that you have received the camera and are considering the best course of action, would be appreciated.
Many thanks,
S. A. Addison
Surrey UK
Sent from Mail for Windows
From: Simon Addison
Sent: 06 September 2021 14:38
To: [protected]@bushnell.com
Subject: FW: Case [protected] - Bushnell TrophyCam Service / Repair Request [ ref:_00D4PhGCB._5006f1foa15:ref ]
Good afternoon,
I was just wondering whether you received my last message (see below)?
Best wishes,
S. A. Addison
Surrey
UK
Sent from Mail for Windows
From: Simon Addison
Sent: 02 September 2021 10:52
To: Bushnell Customer Support
Subject: RE: Case [protected] - Bushnell TrophyCam Service / Repair Request [ ref:_00D4PhGCB._5006f1foa15:ref ]
Good morning,
Would it be possible to have a status update with respect to this case number, please?
The camera was delivered to your offices on August 13th according to Post Office tracking:
https://www.royalmail.com/track-your-item#/tracking-results/LG847325911GB
Many thanks,
Best wishes,
S. A. Addison
Surrey
UK
Sent from Mail for Windows
From: Bushnell Customer Support
Sent: 19 July 2021 22:12
To: [protected]@outlook.com
Subject: Case [protected] - Bushnell TrophyCam Service / Repair Request [ ref:_00D4PhGCB._5006f1foa15:ref ]
Simon
Thank you for contacting Bushnell Customer Support. I'd be happy to help you with this question.
If you would like to send your product in, one of our technicians will review it and determine the warranty status as well as provide a quote for repair or replacement options. If it is within warranty, we repair/replace at no charge. If your product is outside of the warranty coverage we will either quote you a price for repairs or return your product with a promotional offer to replace it with a current production model at a discount. Our turnaround from door to door on repairs is 3-4 weeks.
If this item was purchased less than 30 days ago, many times it's faster to contact the retailer you purchased it from for exchange/return.
Below is a link to the Bushnell U.S. Repair site. It will have you create a repair ticket and provide additional details you'll need to ship your item to us.
https://service.bushnell.com/s/
If we can be of further assistance, please contact us again via email at [protected]@Bushnell.com.
We appreciate your business. Thank you.
Bushnell Customer Service
ref:_00D4PhGCB._5006f1foa15:ref
Desired outcome: Return of repaired camera or appropriate compensation for its loss while in Bushnell`s possession.
Bushnell Range Finder V3
Darrin Ackermann, Bushnell's Golf Support Customer Advocate Team Representative is horrible. His solution to help in regards to their products, beyond terrible. Please stay away from their product offerings as they do not want to help you and treat you like you did something wrong. My wife and I spent over $350 for our son on a Range Finder which only worked about 6 times before going bad.
User's recommendation: Stay Away, look at a different golf range finder from a better customer service oriented company.
Desired outcome: Send me a product that works!!!
Is Bushnell Corporation Legit?
Bushnell Corporation earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Bushnell Corporation. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Bushnell Corporation has registered the domain name for bushnell.com for more than one year, which may indicate stability and longevity.
Bushnell.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bushnell.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Bushnell.com you are considering visiting, which is associated with Bushnell Corporation, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Bushnell Corporation as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Bushnell Corporation website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Bushnell.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Adult content may be available on bushnell.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- While Bushnell Corporation has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Bushnell Corporation protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- A website associated with Bushnell Corporation has been reported to be selling weapons online. It is important to ensure that the website and seller are legitimate, and to abide by the laws and regulations of your country regarding the purchase of weapons.
- We conducted a search on social media and found several negative reviews related to Bushnell Corporation. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
trail cam repair
I have been attempting to call Customer Service for several weeks and have literally called more than a dozen times. Each time, I've been placed on automated hold "waiting for the next available" agent. Having waiting more than a half hour numerous times, I've given up. They tell you to e-mail them, but conveniently list no e-mail address anywhere. They received my Trail Cam in early December and I have received no acknowledgement or info to date. I am trying to get some idea when it may be returned, but can reach no one. After reading all the poor customer service reviews, I'm beginning to agree that they're poor customer service is absolutely spot on. Just terrible and I will never buy another Bushnell product.
customer service
I've made 2 attempts to contact Bushnell about their game camera products. The 1st time I submitted a question online... waited 2 weeks.. no one responded... So today I decided to call and see if I could get my questions answered. No luck. I had inquired about the thumbnail quality of their wireless game cam and wanted to know if they had posted any samples so I could review the quality... The response... "we don't do that" ... you can try googling it to see if anyone else has. REALLY... this is how you merchandise you products and service customer inquiries. I told Travis I'd have to check out some other vendors... "That's your right" ... Must've been close to quitting time and I was inconveniencing the customer service dept... So, yes I will check out other NON-BUSHNELL products and share my experience with Bushnell with others... I had seen other reviews complaining about customer service but you never know till you try...
does not work
I bought a Bushnell Onix 400 for the XM weather mapping feature. I spent an additional $ 150.00 for an XM weather account. It will not work on the Bushnell unit. Tech support told me that it is an XM problem, but another Garmin unit next to it works fine. There is No support for this product. XM has never even heard of it.
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Overview of Bushnell Corporation complaint handling
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Bushnell Corporation Contacts
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Bushnell Corporation phone numbers+1 (800) 423-3537+1 (800) 423-3537Click up if you have successfully reached Bushnell Corporation by calling +1 (800) 423-3537 phone number 0 0 users reported that they have successfully reached Bushnell Corporation by calling +1 (800) 423-3537 phone number Click down if you have unsuccessfully reached Bushnell Corporation by calling +1 (800) 423-3537 phone number 0 0 users reported that they have UNsuccessfully reached Bushnell Corporation by calling +1 (800) 423-3537 phone number+1 (913) 752-3400+1 (913) 752-3400Click up if you have successfully reached Bushnell Corporation by calling +1 (913) 752-3400 phone number 0 0 users reported that they have successfully reached Bushnell Corporation by calling +1 (913) 752-3400 phone number Click down if you have unsuccessfully reached Bushnell Corporation by calling +1 (913) 752-3400 phone number 0 0 users reported that they have UNsuccessfully reached Bushnell Corporation by calling +1 (913) 752-3400 phone number
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Bushnell Corporation emailscustomersupport@bushnell.com95%Confidence score: 95%support
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Bushnell Corporation address9200 Cody, Overland Park, Kansas, 66214-1734, United States
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Bushnell Corporation social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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