C-Date
Reviews and Complaints

I’m absolutely appalled they I’m still being threatened by themes and [censored], for failing to cancel my membership!

The only contact I actually had with your team was via the original welcome message, to which I responded closing the account! My failing was I’m not screenshot the message, why would I need evidence? You expect some level of professionalism. But no I have to provide evidence?

Shocking customer service from a very poor if not dubious site.

I did sign up at £9.95 and I requested for me to be deleted and my account closed due to fake and underage and Russian scammers on the site. Then they took £39.95 from my account. I requested again and they said they could not find my profile. Then they took another £39.95. So I provided them with evidence on certain profiles and requested again to be cancelled because its impossible to find. Then locked my account although they said they could not find it. Then an email from eCollect AG saying i owe them £156.00. I told them where to go and provided my evidence on numerous things from requested cancellations and fake profiles and underage girls as one was14 years old. They said they evidence i provided wasn't sufficient lol. Then a letter from T&D Rechtsanwalte saying I owe them £313.56. And lovely breakdown of costs. They can go do one aswell

Cancelled over numours times and emails as scammer stole my identity despite this kept taking money off me when cancelled at bank due to you not listening to me, not being paid 39.87 your sending debit letters for 304.90 for something i didnt do i asked to cancel but you didnt listen.

Numorous emails saying to cancel as there was no link to cancel, theres has extra stress on an unemployed man who isnt to blame feells like ive been scammed and ive had enough cant tke anymore.

In spetember last year I I was scammed by interdate. I was charged 9.90 for a month subscription which was showing roughly over 2GBP per month only.

I cancelled on the subs, deleted my account and deleted the app and blocked the card as they already charged more than what they said.

Now I kept getting emails and now a postal letter asking for repayment of over 350 GBP for not paying 1 month of subscription in october 2023.

This is just so ridiculous and a big scam. They are thieves and robbing general people. I am so surprised that despite being so balatant criminals they have not faced justice system as yet.

Please see attached letter.

Didn't sign up for more than Month but now CMS global collection services demanding €97.06

I never ticked any boxes to say continued membership or anything. I cannot contact them or even log in!. I cancelled bank payments as a complete scam. All of these dating sites need to be investigated by ombudsman bureau before more people are scammed by theses thrives!

I joined c-date thinking that with 3 million users subscribed would be a good choice to join.

However it is not.

They are limited by choice, slow sift ware and they like to charge for a service that is not as advertised.

I wish to claim a full refund.

Photos of my membership attached and back account debit.

Thank you.

Hi. I signed up to use the C-date date a month ago app and now I'm noticing charges that I didn't agree to. The first payment was supposed to be £2.70 and they took £9.90 and now a month later I've been charged £39.90. I don't understand why it's so much and why I wasn't made aware that such expensive outgoings would be taking place.

I would like to request a refund for at least the second payment of £39.90

Kind regards

Chris

I clicked on a promotional link for C Date August time last year for , I think £4.99 for a week . Used it for a very short time , it wasn’t for me but couldn’t seem to find a delete subscription option .They tried to take another months subscription in Sept , so I contacted my bank and they advised a new card . I heard nothing from them till yesterday , 9th Jan 2024 with a demand for £308.75. I’ve never used the site since August and don’t know what to do now .

Any help appreciated . Thanks . Dave

I joined the c date dating service the end of November 2023 and paid for 1 month subscription to try it out. After a few days I realised it was a very poor service and tried to cancel my account and subscription but was just met with an error when trying to cancel on their website.

I emailed them to ask them to cancel my subscription but they said that without proof of cancelling they could not cancel my account which makes no sense.

I emailed multiple times and was met with the same response.

Fortunately I paid through PayPal so I deleted my pay pal account to stop them getting any more money.

Today the 4th of January I received an email from c date demanding £49 for my subscription and if I didn’t pay it that they would go to external debt collectors.

I have kept all my emails asking to cancel my subscription as evidence.

What an absolute scam, this is clearly a fraudulent service which should not be allowed to operate in the uk.

Didn't sign up for more than Month but now "THEMYS & [censored]" demanding €237.63!

I never ticked any boxes to say continued membership or anything. I cannot contact them or even log in!. I cancelled bank payments as a complete scam. All of these dating sites need to be investigated by ombudsman bureau before more people are scammed by theses thrives!

C-date demanding £ 49.90 from me and threatens me that the case will be passed to external debt collection company.

I paid everything regularly and on 09 of October 2023 I decided to cancel my premium subscription. And then surprise ! there is no way to do it on their website even if they say otherwise !

So without having any other choice I sent them email with cancelation (attached) of my premium membership and blocked any further payments from my bank account.

Of course no reply to my email (expected) and now they are trying to force me to pay for November and if I would not do it they will send debt collectors !

I am not going to pay a single pound for something I am not using and I expect immediate closure of my account with deletion of all of my private info.

Andrzej Rusin

[protected]@wp.pl

Wishing to Cancel my Premium membership. I've tried going through the app which states I can't change the status of my membership because payment hasn't been processed, eventhough its clearly been taken from my bank.

FAQ says to go to the homepage and fill out the online form, can't seem to find it anywhere so mostly likely doesn't exist.

Full of bots and a waste of money.

I used your app for one day.

I canceled my membership.

A month later you charged my account.

I raised the issue with my bank. I provided.

They asked for more details.

They refunded me and closed the case.

a few months later I received mail from Themys & [censored] Rechtsanwälte GbR

like my membership is not canceled.

And they are asking me to pay more than 200 Euro.

I was under the impression bank solved the issue with you and the case is closed.

I don't know any details about my membership because that was like 7 months ago.

I just want you to stop sending me these emails as? I can see this is a widespread issue with canceling membership on your site.

Can you please help me to resolve this issue?

[protected]@gmail.com

I signed up to this site a few days ago and paid for premium to send messages. Apparently, the women that aren't bots don't have to pay. Now I'm trying to delete my account and unsub to the premium fee but I can't, there is no unsubscribe to premium option and if I try to delete my profile it says in red letters "We’re really sorry a deletion is not possible right now. Please contact Customer Service to help you: [protected]@c-date.co.uk". So upon emailing them I'm stuck in an endless, never happening ticket line.

I've also now read that people are being charged extortionate amounts while waiting for their subscription to be cancelled

I am getting emails that pay that much . For what? Just for nothing i seen site and signup then i seen lots of wiew against them and they rubbed lots of people but where s , S - 40 and act 1970 no one can force you to pay any payments,

Provide me payments proof that I made 1st then explain me.

That's all making money with fraud and innocent people are paying them for all fake profile and robot auto text system.

Basically this c date web site playing with people emotions and hurting people's feelings which is no good at all.

If I receive next any email about any payments I will definitely take action against them.

I have emailed e dates previously I ask them to cancell my subscription and stop taking 40 pound month from my account they have continued taking it they haven't responded to my email they are fraudulently taken 40 pound a month from my account which is very wrong as they do not have my permission I cancelled my subscription after the 3 day trail they didn't respond I want the payments taken refunded to my account as this is fraud I have spoke to my bank aswell if anymore money gets taken by e-dates my bank will open a fraud inves6agaist e-dates many thanks Ricky maclean

Got a bill via email from Themys&[censored] stating that I should pay €170 for a dating site I didn’t register at and never heard of. The name of the person under that email doesn’t exist on the internet and I also don’t pay money to people I’ve never seen (after being involved in an investment scam a while ago I became very careful). I never signed any contract, don’t even have an email from that dating site for a subscription. Clearly another scam. They use scare mongering tactics and probably some people fall for it and that’s their existence. Don’t pay these criminals.

I have attempted to cancel my premium membership as this site is nothing but bots and fake accounts, the help option describes in detail how to do this by completing an online form on their homepage, however as far as I can tell there is no homepage. I understand that companies don't want people to cancel subscriptions but to make it practically impossible is unethical.

Within the cancellation period of the premium membership, sent a few mails which appear to be getting ignored and no response from C-date. Have cancelled any recurring payement in advance, trying to get this cancelled correctly but no response at all….

https://uk.trustpilot.com/review/c-date.com#

Terrible reviews posted potential scam website…

No on lone cancellation available different e mail addresses across various forums.

I have signed up on this fake account filled dating site as a premium member for an inital payment of 9.90 one month ago. As of this morning they have charged me 39.90 and there is no way it seems to cancel payments, with the websites cancellation page not correctly loading. I do not need this service or want any account with them and a 39.90 charge is astounding, i do not remember this being something i opted for.

I have not used the account to great length aside from the first 6, (because its useless and accounts are all fake), from looking online now I have found out it's a total scam and I have apparently signed up for ongoing payments and I am very annoyed. I am adamant that I want to be removed from this site and to have no other payments leave my account going forwards. I have no use for this scam site with fake profiles and want my 39.90 back!

huge waste of time and frankly outright robbery, situation needs addressed and money refunded