C-Date
Reviews and Complaints

04/07/2019
I was charged an amount of $239.76 after selecting a 6 month subscription of $9.99 AUD clearly stated on the page. I did not authorise any purchase amount above $9.99 AUD. Further, after attempting to contact their company on every email related to the website I could find, I'm yet to receive any response. I have contacted the fraudulent transaction department at my Bank and they have offered legal action on my behalf if C-date fails to respond to me within 7 business days. After extensively searching the internet, this is the only site with evidence of any real correspondence from C-date to a customer so I am hereby making every effort available to resolve this matter fairly.
My C-date account number is:
Contact ID: Q5CQIO29

Hello,

I am making a complaint because my account hasn't been activated although you received cash from me in the post on Tuesday 25 June. Details below:

Please activate the account associated with this email address: [protected]@gmail.com

Contact ID: 6C2FGA17

As I said before I've sent cash through the post (one of the anonymous methods advised on your website): https://app2.c-date.com/index.html#/faq

Transaction date: 20 June.

20 British pounds in cash.

Parcel details: Parcel number:
[protected]
Track IDZZ7KW5N8
Reference numberRN313187421GB

Having paid £12 trial I cancelled straight away after the amount of fake profiles. Firstly I tried by email, then I had to fax Luxembourg which I duly did! Since then a transaction of £119 has been taken out of my bank account which I have reported. Suprise suprise I've not heard from this awful site🙄 How sites like these are allowed to operate this day and age is bewildering.

I wanted to subscribe for about a month on the C-date site in English on June 13th. And I purchased a product with a lower price than I thought. I bought it for 6 months, I paid around 180, 000 won and I did not want this payment, so I would like to refund my money on c-date. And please cancel your subscription. My c-date ID is [protected]@daum.net so I would like to refund my money

I made a subscription on C-date for 150 kr (15 EUR) but i have been charged 3, 576 KR! That's 350 EUR! Who the hell is responsible for this? I want my money back NOW before i get the court in Germany and Luxemburg involved!

I have never agreed to this ammount I have never agreed to any og this, except for the 150 kr. This is a total scan and i want the one responsible !

I've wasn't informed clearly at the time of signing up to this site that it was a reoccurring charge of over £100 this is a disgraceful way to operate a dating site. More so all the profiles seem to be fake! I will be contacting my bank to request a stop to this payment and report you for take my a payment without my consent. I request that you make contact with me ASAP.

Hi Team,

I am Harikrishna Sabat.I am not using the C-Date website but amount of 1794DKK has been deducted from my Danske Bank Account mentioned below.

This deduction has happened on 16-May-2019.

I have attached a bank screen shot for your reference.

Kindly help in this regard to return back the amount in my below Danske Bank account.

Name: Harikrishna Sabat
Account no: 4930 [protected]
Reg Nr: 4930

Thanks & Regards
Harikrishna Sabat

Hello as many reviewers, I have been charged without my consent of an amount of 239 AUD. I never subscribed to this dating app and would like to cancel the account linked to my main mail adress further I ask you to refund me directly the amount on my bank account. I am about to prosecute you in case you do not follow the Australian consumer law and his follow articles. Regards Alex

Thank you Lionel Mbombela this is a doggy website I just did a visa card payment from fnb today 1st of May 2019 to join premium membership and they took about 1890rands when instead on their website they had highlighted the 70rand somewher to be paid. Im also shattered im gona shortly report this website if this is not resolved and expose them. My joining email was [protected]@gmail.com. No warning as to before deductin such an amount has been givin or OTP request. How on earth would I in my reasonable capacity would openly agree to such a staggering amount on a dating site. Please if you wish to resolve this contact me on my SA number +[protected] and with all that I want my account canceled and deleted as I tried to do that and they are not providing such leads on website
I also need my amounts reimbursed as this is misleading ans fraudulent this C Date website

Dear Sir /Madame,

I would like to know what is going on
the site as I did complete my registration and even paid the fees but on my supprise the amount that was taken to my account is above the one displayed on the screen.
You took R1800 instead of R79 as mentioned.
May you please explain to me the meaning of that?

Why you guys are you doing such thing. You Saud 6 months registration will be charged as R79 but suddenly while finalizing the registration you are charging another amount of money.

Please would be happy if you may give me the full explanation about the said change of the amount: from R79 to R1800.

Thank you

Lionel Mbemba

I have recieved a debt outstanding letter however I have no knowledge of the site or the service provided. If you could provide me with some details to contact around this. It would be great. I don't see why I should pay this as I have no knowledge of registering. Could this please be investigated. For me. Many thanks for your future support and help.

Can I ask why I have received a debt collector letter.. For a service you provided for a week, when I tried to cancel my membership I had to send a fax? Or letter I cancelled any payments after not receiving any acknowledgement from you from a letter sent to confirm my wish to withdraw. When after a further 2 months you were still taking money from my account I ordered the bank to block all payments as you were obviously a scam. Since then I have not even thought about you or accessed your service until today. You have not tried to contact me in the past for clarification of my wishes. I assume I have received the letter because I am on your system. Please delete me, if not you will be hearing from my solicitors.

Andy

Over £100 taken from my account and I didn't sign up for any repeat subscription, unable to cancel due to lack of contact info and no fax machine, total sham of a service. The website tempts you in to a premium membership with a £3 fee then automatically takes money after submitting your card details. Very little in the way of being able to contact the company to cancel an unwanted subscription, absolute con

My name is Henry Nwosu I do not understand why I have to pay 299.76€.That was not what I selected I only wanted using your site for one month.I can't invest this much for dating.Please am no more interested take away the one month I may have used and return back my balance.I would have preferred calling but it appears that the number provided in internet is not going so wish to hear from you.

To whom it may concern:

My name is AMOS MUVONA, and my email address for the account in question is ([protected]@gmail.com) . The account registered on the 04/04/2019 in SouthAfrica
I chose a one month subscription premium which was shown to be costing ZAR 129.00 AND TO MY SURPRISE i was charged ZAR 516.00.
Firstly I would like to understand why, secondly i would like my refund for the difference back and thirdly am giving my notice of cancellation and there is still a lot of time since you say within 10days of opening the account and 14 prior to the renewal date.

I don't feel safe dealing with untrustworthy people and this should be taken seriously. You don't even give us a link to deactivate our accounts once you have our banking details but you make it easy for free accounts. That alone shows you are up to no good.
I want out but firstly my money back.
I have attached the receipts and the different premium charges you offer which one sums up to ZAR 516.00 PLEASE EXPLAIN AND PAYBACK MY MONEY

I registered with c.date and chose the third option of membership on the extreme right which is a one month subscription, I chose a one month subscription which costed ZAR 129 AM suprised you deducted ZAR 516may you please explain why and how did yu do such. How did the 129 change to ZAR 516. I would like the difference back please. Please if its my doing prove to me which option i chose which costed ZAR516.
Thank you

I signed up for what I thought was a week membership. Only for them to take out a month. And I can't cancel they have taken over £100 twice I've tried cancelling through my bank but still worried about getting debt letters. The number isnt working and tried emailing the address I found. Ive eben sent a letter to Luxembourg on the address on their website but nothings worked. Please help!

I have been charged over £100 for a subscription I don't want nor need and I can't cancel because I don't have access to a fax machine so what the hell am I supposed to do with this problem because there is no other contact info except email which takes up to two days apparently. I have no money for food! This is rediculious and a con! This sort of website is disgusting anyway.

I paid the requested Premium Fee which appears on my bank statement as having been paid. Service was activated and subsequently became inaccessible other than for general use and no premium features accessible.

Having read other posts on this site I am of the opinion that this is a scam site.

I have emailed 3 requests for membership to be fixed and to be notified of progress. No results other than what appears to be a response from an Autoresponder to acknowledge receipt of emails, nothing further.

I subscribed to this site in Aug 2018, it was advertised for £3 per month, then a £ 12 pound payment was taken from my account, so I assumed I had paid for 4 months.
I started to use the site and quickly realised that it preys on men, nothing but fake profiles trying to scam me, cdate obviously dosnt vet there women members properly and I have since learned that women profiles are free, after a while of trying to make it work I realised it was pointless so I tried to cancel my membership, it was impossible, so I said goodbye to my £12 contacted my bank to make sure that no more payments could be taken and thankfully I did because I av recently received emails saying I owe £129 to this site, unbelievable, threatening me with debt collectors, do not subscribed to this site, how can they do this and get away with it?