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CB Car Dealers Cadillac New car need repairs but no parts/stoke
Cadillac

Cadillac review: New car need repairs but no parts/stoke

M
Author of the review
11:27 am EDT
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Cadillac is selling these cars (2023 cadillac ct5) to people knowing that if repairs are needed that the manufactory is on strike and you cant get any parts they cant even tell you when you will have parts. I purchased a new ct5 2023 in 02/14/23 I now know that all four barons on this car are ruin, I now need 4 barons and four new tires. Hutchenson dealer in macon ga told me twice there is no issue when I said something is scrubbing my tires and shaking the car, pulling car back as I drive, pulling me to the right as I drive, I feel unsafe. I had to go pay another auto shop to look at my car and was confired of these repairs. Between hutchenson and cadillac customer service I was told to keep driving a car that barons are gone and my tires are scrubbing against the barons and all my tires have bumbs/bubbles due to this. On top on my bumper to bumper warranty I purchased an additional warranty on my tires and rims since they are very expensive, was told buy warranty people if the tires keep scrubbing the baron and are not in ok shape that thet will not issue me new tires I cant use the warranty I paid for. So cadillac and dealer want me to keep driving and continue to ruin a new car that cost me about $1556 a month plus each time I drive I can feel me messing up the tires more and more. Cadillac and the dealer both told me we cant give you a rental and we dont know when we will have your parts. Capital one my finance company told me to get a lawyer. Oooommmgggg... So again I dont feel safe the care scrubs and shake so bad im scared, im embarrassed to drive it since went driving and stopping it sound like a 18 wheeler. This car is about $66000k I dont even want this damaged car anymore. How is it ok for cadillac/dealer to tell a person who just brought their car to keep driving it and damaging the car until we hopefully get parts oh and by the way when we get your parts dont worry youll need 4 new tires because we made you keep driving and yes yes we know we are voilding out your tire warranty so pay for 4 tires also. I fell hopeless and scammed.

Claimed loss: 4 tires 4 barons and maybe 4 rims

Desired outcome: fix asap

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  2. Cadillac phone numbers
    +1 (905) 644-4112
    +1 (905) 644-4112
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    +1 (800) 263-3777
    +1 (800) 263-3777
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  3. Cadillac address
    P. O. Box 33169, Detroit, Michigan, 48232-5169, United States
  4. Cadillac social media
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    Nov 19, 2024