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Camel

Camel review: new camel crush packaging 27

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Author of the review
5:12 pm EDT
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Who in their right mind would seriously approve the new packaging for you camel crush line? You probably took the advice of some 25 year old with some fancy college degree who has never smoked a day in his life. All you did is make the cashiers selling these jobs that much harder and confused the hell out of the customer. I have worked in a carryout for the past 12 years. The things you cigarette companies come up with do not make one bit of sense. Your new packaging on on your camel blues and camel filters has caused some of your customers to switch brands all together. Your new Newport platinum line was a train wreck. We cant even get rid of $0.50 off packs of those. Way to go camel with your bright ideas again!

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Cera Quil
US
Nov 07, 2018 9:04 pm EST

I'm not a fan either I've smoked these four years and not a fan of how confusing it was when I got my first pack of this new Camel Menthol pack and I don't know if you guys changed your recipe but they don't taste the same

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Cera Quil
US
Nov 07, 2018 9:05 pm EST

I smoked Camel menthols since they came out not a fan of how hard it is to get the right pack of cigarettes now at the store and I don't know if you guys change your recipe but they taste different to

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Taffenee Gillaspia
US
Nov 17, 2018 1:26 am EST

These "new" camels DO NOT taste the same. They are MUCH STRONGER than before. My boyfriend and I both smoke these, and both of us taste the difference. The white box was more of a ULTRA LIGHT MENTHOL. The new box is more of a LIGHT MENTHOL. Definitely stronger! We will more than likely be switching brands to a MORE LIGHTER menthol cigarette...not happy at all!

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Teresa004
US
Nov 21, 2018 2:57 pm EST

I thought maybe it was my mind playing tricks on me because I thought they taste different too. They even smell stronger to me.

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aubree234567
US
Nov 30, 2018 11:02 am EST
Replying to comment of Teresa004

yes definitely agree with both of you, glad i’m not the only one!

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aubree234567
US
Nov 30, 2018 11:04 am EST

please let me know what you find with the same taste as the white box because i want to switch as well!

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Chauna13
US
Dec 01, 2018 12:54 am EST

They taste horrible now definitely switching

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Pamela Ann
US
Dec 05, 2018 6:00 pm EST

Why ... who's idea was it to mess up, not only the packaging but the last as well! I'm on the hunt for another brand now. THANKS! I loved the white box and the taste of the silver. SMH

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los5900
US
Dec 08, 2018 11:33 am EST

What the hell are they thinking? They taste horrible. They just lost a customer! I suggest they revert asap!

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CamelCRUSHED
US
Dec 19, 2018 12:30 pm EST

These “new” Camel Menthol Silver cigarettes in the Black box do NOT taste the same as the white box. I’ve been smoking ALOT of years and I know it’s not just my imagination. The whole “new look, but same crush” is NOT the same cigarette as before. Currently trying other brands to find one comparable to the White box Camel menthol Silver crush. Don’t know who’s idea it was to make the change, but it’s beyond a “Bad Change”. If it’s not broken, don’t fix it! Also, want to add that all of the different crush cigarettes having basically the SAME box look is very confusing for the seller AND the buyer. On the bright side, perhaps I will quit smoking all together. I really did enjoy the Camel Menthol Silver in the White Box- the new ones are NOT the same. “You can fool the fans, but you can’t fool the players!” Lol #truth

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Lunacatt
US
Dec 22, 2018 8:37 pm EST

The new packs do not taste the same. I am.so disappointed. Anyone find a good replacement?

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Robin Hueckstaedt
US
Dec 26, 2018 8:26 pm EST

Since the change of packaging, , I think I've gotten the correct kind only a handful of times, , my glovebox is now a haven for the wrong kinds, , not like it doesn't cost enough to smoke. Why do companies always have to mess with a good thing!

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lauren coll
US
Jan 06, 2019 3:17 am EST

I’m beyond f***ing p***** ! The new packaging is ridiculous! I been smoking the camel menthol slivers since they came out and it’s all I smoke and I’ve havent had any problems till now! With The new packaging they all look the same ! I bought 2 packs the last week luckily I only bought 2 packs . And I wa given Camel menthols not the camel menthol silvers and I had no idea they were the wrong ones till I opened the pack ! I live in Philadelphia so cigarettes are mad expensive! And I was not able to return them ! I just bought 4 packs because I was outside the city and figured I’d grab a couple while I had the chance to save a couple bucks without the Extra tax in Philadelphia. Well the first pack was right and I looked and I was like okay cool they are good well I just finished my pack and went to open up one of the other packs and the remaining 3 packs are the wrong ones ! So not only can I not tell the difference the cashiers can’t either ! This has me enraged $30 down the [censored]ing drain bc of this stupid packaging! Design ! I’m about to just switch brands now and learn to like a different kind because I’m fed the f*** up!

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ScottyRy85
US
May 23, 2019 10:54 pm EDT

It clearly says menthol for regulars and menthol silver's for lights I don't see how it's confusing plus the camel in the green circle has a darker shade for the stronger ones and the light silver's have a lighter green circle. I clearly couldn't be confused it's clearly obvious that both those cigarette packs are different. It could just be the dumbing-down of America and people not being able to read packaging! LOL I'm just kidding I was just I'm totally just making a joke guys. why doesn't nobody like the regular menthol crush am I the only one that smokes Camel menthol regulars

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Nando89
Folsom, US
Jan 11, 2019 9:37 pm EST

I live in Sacramento. The new packages are such a horrible idea. They all look wayyyy to similar especially camel crush menthols and camel crush menthol silver. I used to smoke camel crush bold until they got rid of those, I miss those the most. New ones definitely aren't the same taste. I randomly find some of the green packs and buy them up. The cashiers mix them up all the time. I've even taken the wrong packs home without realizing it because they're just that similar where I cant even pick out my own pack that I use everyday. My mom smokes the same camel crush menthols as me and has ended up with the silver pack a ridiculous amount of times now to where she even has to be careful and double check every single timen now. I feel like they for sure knew this and for sure know it's an issue, I feel like they're purposefully getting customers pissed off for some reason.

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Tippys mom
US
Jan 27, 2019 2:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

They taste horrible- Id be willing to bet they just threw camel labels on packs of generics! After all, its all about money and greed- its bs!

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Tippys mom
US
Jan 27, 2019 2:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Guess I will be hangin out with the marlboro man! Camel is losing a buttload of business! Tsk tsk tsk

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Jackie Pellay
US
Jan 30, 2019 2:10 pm EST

I smoke the camel crush black and blue box and today just bought two packs thinking they were the same ones just different packaging but I bought the camel crush “menthol” because they literally almost look identical. I’m so pissed because you obviously can’t return cigarettes and these double menthol are way too strong for me! Get your crap together camel.

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Schubee2
US
Mar 25, 2019 11:09 am EDT

it's now MARCH of 2019. I watched an employee scoop three packs of "Camel Menthol Silver" from the same feeder. Guess what? two of them were wrong. Of course, the first one wasn't wrong, because that was the pack I INSPECTED WITH A FREAKING MICROSCOPE. This has now cost me at a rate of $11 per pack (in philadelphia) x 13 packs since the change in packaging. I wrote Camel a very reserved email about this issue a month ago and I basically got told to stick it because I couldn't address the issue over email, only over the phone. So all-in-all, I can spend two hours on the phone with some clown costing me more money in the form of my time? what a freaking joke. Customers can't see the minuscule differences in packaging. EMPLOYEES can't see the difference in packaging when they're selling or stocking. This is total crap, man -- Total crap. So you know I DETEST the taste of the 'Camel Menthol' as opposed to the 'Silver' line, and there is now no more infuriating instance in my life at time time than when I pull the plastic, open the hood, and find the green lining inside the package. It could be in the car outside the store (CAN'T RETURN THEM) or when I walk five blocks back to my house (CAN'T RETURN THEM) or when I drive a half hour to see friends (CAN'T RETURN THEM). Even returning a pack of unopened smokes? You might as well ask for them to hand you cash out of the register. EVERYONE is annoyed in that scenario, especially the manager they have to call over to make the transaction. ESPECIALLY at 9am when everyone it just trying to buy their coffee. HOWEVER -- there IS a silver lining here -- the homeless guy at the bottom of the 8th street ramp now loves me and looks for my car because I hand him 11 dollars once or twice a week in the form of a pack of CAMEL MENTHOL CIGARETTES THAT I HATE. THANKS CAMEL. THANKS A PANT LOAD, CHET.

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Tiffany Heilman
US
Apr 03, 2019 7:02 pm EDT

Marketing FAIL. Sales might have increased with your new design due to the customer buying an additional pack because they were given the wrong pack the first time, but don't get too excited. Your sales will decrease even faster once customers get frustrated enough to switch to Marlboro menthol. Play stupid games, win stupid prizes. You can keep your $2/pack coupons and $.50/packs. It's not going to make my incorrect pack of smokes magically transform to what I originally wanted. Seeing the white filter instead of my newly opened pack of cigarettes is the equivalent of how Charlie in the Chocolate Factory feels when he didn't get the golden ticket. Utter disappointment.

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steven bail
US
May 02, 2019 6:38 pm EDT

Hahaha this litterally made me lol! SO TRUE, i just opened the dreaded white filters today, this is probably the good 10th time since they changed it. Makes me so mad. I used to say "the green pack" since it was already confusing with the camel crush and camel crush menthol. I just got off the phone with camel customer service and complained, the guy on the phone didn't even know what i was talking about or what the packs look like and said he doesn't even smoke lol. Sounds like they have a bunch of dummys working there.

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Aldo83
US
Aug 04, 2019 6:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

They already redesigned the camel crush regulars 3 times since Jan 2019, the sellers are so confused as well as the buyers, every month they have re branded the design now it's to the point where I don't even know what I get until I open them then flush 11$ down the drain. Camel needs to pick a design and stick with it.

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DisgustedBySilvers
US
Aug 19, 2019 4:39 am EDT

New July/August 2019 camel crush silvers taste like smoking pure tobacco stems. Absolutely disgusting. Go back to whatever it was before that.

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Diderie
US
Jul 01, 2020 12:32 am EDT

Are the new Camel Crush Smooth Silvers In a white pack the “new” Camel Crush Menthol Silvers?
Gone back to a white pack again ?

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ashnkilgore
US
Jul 29, 2020 5:02 pm EDT

I could care less about the packaging - the taste is HORRIBLE! I argued with the poor girl asking for the right cigarettes. I then find out, they changed. No one has anymore of the originals. Switching back to my own brand... that’s if I don’t quit. These new cigarettes have deterred me from smoking. Which, I’m sure is the almighty plan.

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JeffreyScott
Corpus Christi, Texas, US
Jul 20, 2021 6:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree on the changing of the package it's very frustrating when I get the wrong kind. Most time when the clerk doesn't know which ones are the original crush I just have to ask for Marlboro NXT.

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Steven Neely
US
Jan 25, 2022 3:53 am EST

I guess RJ Reynolds doesn't read the reviews?
Or maybe they make more money confusing everyone and buying the wrong product?
Just how could anyone be so stupid as to design packaging so similar ? Never know which brand your getting! Camel Crush Menthol or Silver, what a Joke!
It gets so confusing asking for my brand I can't believe it! Must have been some kid straight out of College with No Common Sense? Come on, just who could be so ignorant and how did it get through to production? Goes to show the World is going backwards and more Stupidity everyday.. Sad..

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