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CanadaDrugCenter.com Customer Service Phone, Email, Contacts

CanadaDrugCenter.com
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CanadaDrugCenter.com Complaints 4

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T
12:41 pm EDT

CanadaDrugCenter.com irresponsible company to do business with

Do NOT do business with this company! I tried to have a prescription filled and was given the total run around. They had me create an account, mail them my original prescript and sent me an email a week later saying I needed to call as they had my prescription. I called but was told they didn't have my prescription and I should email them a copy. Fortunately, I had taken a photo of it before sending. They said they wanted to take my payment while I waited but I thought better of it. 10 days into waiting I contacted them again to check on the status of my order and was again given the run around, claiming they needed to reconfirm the details of my order. I told them I did that on my last call and felt they were giving me the run around. They put me on hold and came back and told me the original would not reach them by mail for at least 3 weeks and their pharmacist couldn't read the email copy I'd sent the week prior. When I refused to give them payment in advance I was told my order would be placed "On Hold" until I paid. Terrible, terrible customer service! They're either scammers or a terrible company, but either way, do NOT waste your time trying to get a prescription from them.

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Y
6:05 pm EST

CanadaDrugCenter.com Extremely Irresponsible!

I submitted two prescriptions, one for controlling high blood pressure and 2nd for heart problem on Nov 4, 2016. It is now Dec 27, 2016, and I find my self still waiting. I am very nervous because my prescriptions are running out. I have called numerous times and was told many times that the reshipment of my prescriptions is in processing. They gave me the same answer again and again everytime I called. I finally asked to talk to their Manager. A lady told me her Manager was busy and would call me back as soon as he is free. After more than an hour, I called back, and was told that Manager has left for home.
Nobody can take responsibility, even the Manager.
I file my complaint with the hope that people who use this service be careful.

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L
6:13 am EDT

CanadaDrugCenter.com The drug they sent created an immediate and uncomfortable - possibly dangerous - skin irritation and rash

I called to ensure that I was ordering the brand drug and not a generic, and the packing slip confirmed this in writing. I'm not sure what drug they sent, but it was not the brand prescribed or requested. The drug they sent created an immediate and uncomfortable - possibly dangerous - skin irritation and rash, and upon research, I discovered that sulfa (that I'm allergic to) is often added to a similar manufactured drug -- that has been taken off the market in the US! All trust is gone. I would never oder from them again.

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N
7:26 pm EDT

CanadaDrugCenter.com They filled my prescription with an incorrect medicine and would not refund my money

They filled my prescription with an incorrect medicine and would not refund my money or take back the incorrect medicine. They did not tell me that they would substitute with an inferior medicine.

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sleeh
Los Angeles, US
Oct 30, 2012 8:24 am EDT

Five weeks and no drugs. They claim that the prescription was lost in the mail. Never had a problem with this in the US.

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312
Essex, US
Nov 15, 2011 3:11 pm EST

Placed an order after 5 weeks no meds..I starting to believe this place is a fraud save your money keep buying in the US where you have recourse.

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kf4wie
Swansboro, US
Dec 21, 2010 5:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I must agree with the complaint, as I ordered insulin on Nov 19, and as of Dec 21 it has not arrived. I have spoken with customer non-service with no luck. They state that the law prohibits them from accepting returns, however this in not true. They can accept returns and offer refunds, but product cannot be marketed but must be deatroyed. The other online pharmacies do just that, but then again they may care for the customer.

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Robert D1
Neptune City, US
Oct 31, 2010 6:51 pm EDT

I have come across this website on Pricegrabber and have been buying meds from them last 2 years. I save thousands of dollars every year buy purchasing from them. Very good expirience, customer service is great and very easy to order. I thing I really like about them is that they keep with a customer in contact and are not all about sales. Keep up the good work guys and BIG THANK YOU for saving me thousands every year.

Robert D.
NY

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John O Brown
Seattle, US
Oct 30, 2010 11:45 pm EDT

same comment on Feb 2, 2010 at this website.
http://www.sitejabber.com/users/70ddd4066ca7e49ebdb9ddb7c23400fb

Something makes me think that this is either competitor writting and posing as a customer or somebody who does not agree with service canada drug center is providing.

Either way it is a very sad way of going about it.

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Overview of CanadaDrugCenter.com complaint handling

CanadaDrugCenter.com reviews first appeared on Complaints Board on Oct 28, 2010. The latest review irresponsible company to do business with was posted on Jun 14, 2017. CanadaDrugCenter.com has an average consumer rating of 1 stars from 4 reviews. CanadaDrugCenter.com has resolved 0 complaints.
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  1. CanadaDrugCenter.com Contacts

  2. CanadaDrugCenter.com phone numbers
    +1 (877) 270-3784
    +1 (877) 270-3784
    Click up if you have successfully reached CanadaDrugCenter.com by calling +1 (877) 270-3784 phone number 0 0 users reported that they have successfully reached CanadaDrugCenter.com by calling +1 (877) 270-3784 phone number Click down if you have unsuccessfully reached CanadaDrugCenter.com by calling +1 (877) 270-3784 phone number 0 0 users reported that they have UNsuccessfully reached CanadaDrugCenter.com by calling +1 (877) 270-3784 phone number
    +1 (877) 777-9144
    +1 (877) 777-9144
    Click up if you have successfully reached CanadaDrugCenter.com by calling +1 (877) 777-9144 phone number 0 0 users reported that they have successfully reached CanadaDrugCenter.com by calling +1 (877) 777-9144 phone number Click down if you have unsuccessfully reached CanadaDrugCenter.com by calling +1 (877) 777-9144 phone number 0 0 users reported that they have UNsuccessfully reached CanadaDrugCenter.com by calling +1 (877) 777-9144 phone number
  3. CanadaDrugCenter.com address
    PO Box 97176, Richmond, British Columbia, V6Y 4H4, Canada
  4. CanadaDrugCenter.com social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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