Western Drug Medical Supply’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with their medical supplies and service.
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I wish I cud leave less than 1 star
I wish I cud leave less than 1 star. In less than 2 months this mashin has broken down 7 times now! I have to fight to get any help. I have already been put in the hospital once because of an infection due to them not replacing the defective unit for 3 days. Now a home care nurse is coming to check if I have to go back to the ER... AGAIN! THIS COMPANY IS THE WORST OUT THERE PERIOD! STAY AWAY IF YOU VALUE YOUR HEALTH!
Western Drug Medical Supply Complaints 3
This place sent a broken thing for my mom's knee fixin'
This place sent a broken thing for my mom's knee fixin'. The Flex-Mate for the knees is supposed to be a machine that helps move the knee. They sent me a broken one and that's a big deal because if you don't move the knee it gets harder to move it later. I called in the morning and they said they'd call back. They didn't. I called again and they said the reps were out to lunch. They weren't. I called a third time and the third person said someone talked to me at 12:17 but they didn't. That was MY CALL!
I talked to Western Drug Medical Supply in Glendale, CA on July 27
I talked to Western Drug Medical Supply in Glendale, CA on July 27. They said they'd come pick up my CPAP device on July 29, but they didn't show up or call. I called them on July 29 and they said they'd come on August 2, but they didn't show up or call again. I tried calling the CPAP Department, but no one answered. I left messages with my contact info a few times, but no one answered. If they don't pick up the device, my insurance will charge me. I told my Pulmonologist about it. Western Drug Medical Supply didn't do what they said they would and they haven't responded. I hope you can help me fix this so I don't get charged.
I got a bill from Western Drug Medical Supply on May 27 for a breast pump
I got a bill from Western Drug Medical Supply on May 27 for a breast pump. Then, on January 15, I received a letter with an invoice for the same breast pump bill. I didn't order this merchandise, so I called Anthem Blue Cross to see what pump they offered and would be insured. I tried to find out where the pump came from, but no one knew. However, we did have the pump that the insurance gave us vendors to order and were approved. I never received a bill or anything showing that the insurance denied them until Jan. I don't have documents or anything from that time, and I know I was given the type of pump that my insurance said they would cover, a Spectrum 6. Now, Western Drug Medical Supply is asking for us to pay this bill when it wasn't ordered by me or can I locate the person who might have ordered it because I had a prescription from my ob/gyn to submit to Blue cross and the vendor that gave me a pump when I submitted it and not this pump which I have never ordered or heard about. So they are asking me to pay for this pump which I no longer have. I got rid of it and was to be returned to them but have no record because it wasn't taken to the post office, but set outside due to covid.
Is Western Drug Medical Supply Legit?
Western Drug Medical Supply earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
Westerndrug.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Westerndrug.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The website belonging to Western Drug Medical Supply has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- Keywords related to scams and fraud were identified in our analysis of Western Drug Medical Supply website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
About Western Drug Medical Supply
Their website, westerndrug.com, offers a wide range of products, including mobility aids, respiratory equipment, wound care supplies, and much more. They carry top brands and offer competitive pricing, making it easy for customers to find what they need at an affordable price.
In addition to their extensive product selection, Western Drug Medical Supply also offers exceptional customer service. Their knowledgeable staff is available to answer any questions and provide guidance on choosing the right products for specific needs. They also offer fast and reliable shipping, ensuring that customers receive their orders in a timely manner.
Western Drug Medical Supply is committed to providing high-quality products and services to their customers. They understand the importance of reliable medical equipment and strive to make it accessible to everyone who needs it. Whether you are a healthcare professional or an individual in need of medical supplies, Western Drug Medical Supply is a trusted and reliable choice.
Overview of Western Drug Medical Supply complaint handling
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Western Drug Medical Supply Contacts
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Western Drug Medical Supply phone numbers+1 (818) 956-6691+1 (818) 956-6691Click up if you have successfully reached Western Drug Medical Supply by calling +1 (818) 956-6691 phone number 1 1 users reported that they have successfully reached Western Drug Medical Supply by calling +1 (818) 956-6691 phone number Click down if you have unsuccessfully reached Western Drug Medical Supply by calling +1 (818) 956-6691 phone number 1 1 users reported that they have UNsuccessfully reached Western Drug Medical Supply by calling +1 (818) 956-6691 phone number
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Western Drug Medical Supply address3604 San Fernando Rd, Glendale, California, 91204-2917, United States
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Western Drug Medical Supply social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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