Canter Power Systems’s earns a 2.9-star rating from 8 reviews, showing that the majority of customers are somewhat satisfied with backup power solutions.
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Canter Generator was not installed properly from Day 1
Canter does not take any responsibility for their installation. They hired a gas contractor to install the gas pipe, connect the gas etc. Canter passed the inspection. During Hurricane Helene our generator would not work properly. We hired a separate company to do a full inspection, and they told us the gas pipes installed are too small and not the recommended size for the distance from generator to gas meter. Now we are without a generator that works efficiently and how to pay more money $$$$ and expend time trying to fix this huge expensive problem.
Excelent service
Excelent service. Constant contact threw delivery and all steps of generator setup.
Canter Power Systems, LLC is a pretty good company overall
Canter Power Systems, LLC is a pretty good company overall. They do have a few little hiccups here and there, but that's to be expected when you're dealing with a bunch of different Independent Contractors. It's not a big deal though, just some small issues that come up from time to time. Other than that, they're pretty solid.
Canter Power Systems, LLC could use some improvement in their customer service after selling the generators
Canter Power Systems, LLC could use some improvement in their customer service after selling the generators. It took me quite a few phone calls to different 800 numbers just to get in touch with them. They don't bother returning messages. They sent me an email stating that the maintenance charge for servicing the unit would be $319. Now, I'm having trouble reaching them to discuss the charge. The generator itself works really well, but their customer service after the sale could definitely be better.
I recently had my generator installed and paid the maintenance fee
I recently had my generator installed and paid the maintenance fee. They assured me that someone would reach out to service the generator. However, it has been almost 90 days and despite my numerous calls and messages, I have received no response. I have also sent emails but have not received any replies. I am extremely frustrated as I am unable to get a refund because no one answers the phone. Dealing with this company has been a terrible experience and I find it hard to believe that ComplaintsBoard.com rates them an A+. In my opinion, they deserve an F rating.
Service was terrible
Service was terrible. I ain't had no A/C 'cause the connection to my A/C unit and the phone bypass from a rep didn't work. I've been tryin' to reach a rep for the past 5 days with no luck. I paid $299 in November and either the service guy didn't actually do anythin' or he messed up and now my unit ain't workin'. I'm waitin' for a fix and it's makin' me real mad. So disappointed.
I was reading some of the comments from previous customers and I have to say, I think I'm one of their success stories!
I was reading some of the comments from previous customers and I have to say, I think I'm one of their success stories! Everything went according to plan. The delivery was on time and the crew was great. The gas installation went smoothly as well. The only hiccup was the electrical installation, which got delayed because of Hurricane Ian down in FL (they had to send their technicians to help out). I had to wait for about a week, but it was for a good reason. After the electrical installation was done and I got some minor instructions on how to operate it, I feel prepared for any power outage.
All the people I dealt with, from the sales team to the final electrical installation crew, were polite, efficient, and did a great job in their respective areas. The administrative side of things was also top-notch, keeping me informed about the timing of each service every step of the way.
The price of the generator was in line with what I expected, but all the other costs were way higher than I anticipated. I read an article in Consumer Reports about generators in July that said installation costs were around $2,000, but that was nowhere near the actual costs. Not even close!
Anyway, I'm looking forward to having peace of mind during power outages and I know I'll be able to recoup the costs later when I sell my home.
I bought a Generac Power System from Canter Power Systems without doing any research
I bought a Generac Power System from Canter Power Systems without doing any research. I thought it was a good idea, but since September 1, 2022, I regret my decision (at least from Canter). This company is terrible. They rushed me to pay, but their service is awful. I'm still waiting for the system to be completed. I won't even mention their customer service. I spoke to someone named Eric who said he would call me back with an update on the project's completion. I have the generator connected, but they say they're waiting for the gas permit. Why don't they communicate with me? This company is terrible. They took my money and didn't finish the job, and it wasn't a small amount of money either. Someone called me during the first storm and said they would pay for a hotel up to $150.00 per night if there was an outage. Luckily, that didn't happen, but a week or two later, my lights went out and I had to ask my neighbor for help. I spent too much money to not have my service working. My next step is to file a complaint with consumer affairs.
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Is Canter Power Systems Legit?
Canter Power Systems earns a trustworthiness rating of 77%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for Canter Power Systems. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Canter Power Systems has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Canter Power Systems has registered the domain name for canterpowersystems.com for more than one year, which may indicate stability and longevity.
Canterpowersystems.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Canterpowersystems.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Canterpowersystems.com you are considering visiting, which is associated with Canter Power Systems, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several mixed reviews for Canter Power Systems have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
About Canter Power Systems
One of the key strengths of Canter Power Systems is their commitment to delivering top-notch products and services. They have a team of highly skilled professionals who are dedicated to designing and manufacturing power systems that meet the highest standards of quality and performance. Their products are known for their durability, efficiency, and reliability, making them a preferred choice for customers in various industries.
Canter Power Systems offers a wide range of power solutions to cater to the diverse needs of their clients. Whether it is for residential, commercial, or industrial applications, they have the expertise to design and deliver customized power systems that perfectly match the requirements of their customers. From generators and inverters to energy storage systems and renewable energy solutions, Canter Power Systems has a comprehensive portfolio of products to meet the ever-evolving demands of the market.
In addition to their exceptional products, Canter Power Systems also provides excellent customer service. They understand the importance of addressing customer queries and concerns promptly and efficiently. Their dedicated support team is always ready to assist customers with any technical or operational issues they may encounter. This commitment to customer satisfaction sets Canter Power Systems apart from their competitors.
Furthermore, Canter Power Systems is at the forefront of innovation in the power industry. They continuously invest in research and development to stay ahead of the curve and offer cutting-edge solutions to their customers. By embracing emerging technologies and industry trends, they are able to provide state-of-the-art power systems that are not only efficient but also environmentally friendly.
Overall, Canter Power Systems is a highly reputable company that offers reliable, efficient, and innovative power solutions. With their commitment to quality, exceptional customer service, and continuous innovation, they have earned the trust and loyalty of their customers. Whether it is for residential, commercial, or industrial applications, Canter Power Systems is the go-to provider for all power system needs.
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Canter Power Systems Contacts
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Canter Power Systems phone numbers+1 (888) 372-3278+1 (888) 372-3278Click up if you have successfully reached Canter Power Systems by calling +1 (888) 372-3278 phone number 0 0 users reported that they have successfully reached Canter Power Systems by calling +1 (888) 372-3278 phone number Click down if you have unsuccessfully reached Canter Power Systems by calling +1 (888) 372-3278 phone number 0 0 users reported that they have UNsuccessfully reached Canter Power Systems by calling +1 (888) 372-3278 phone number
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Canter Power Systems emailsinfo@canterpowersystems.com99%Confidence score: 99%Supportsales@canterpowersystems.com98%Confidence score: 98%Sales
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Canter Power Systems address4322 Piedmont Pkwy, Greensboro, North Carolina, 27410-8113, United States
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Canter Power Systems social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 25, 2024
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