Car Paint Repair’s earns a 1.0-star rating from 8 reviews, showing that the majority of vehicle owners are dissatisfied with service.
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car touch-up paint
Order HH33AW00074139
I ordered some touch-up paint for my car online on 7 August giving my registration details as requested. They claim they can match the paint colour from the registration information. Nothing arrived so, after about 10 days, I emailed them and was told to wait a couple more days for it to turn up. When it failed to arrive I emailed and called several times but my emails and voicemails were all ignored. I disputed the payment to them with the credit card company I had used to pay them and, following Amex's contact with them, they sent me some paint. It was not the paint I had ordered but just standard base coat paint rather than the paint matching the car's colour. I feel my time and money has been completely wasted and -worse - having now seen the plethora of bad reviews about them I realise I have probably been cheated. What I want is the paint I ordered in the first place or a full refund. I have forwarded them a copy of their original order acknowledgement as proof that they have supplied the wrong thing but, based on my experience to date and the large number of complaints by other customers, I am not hopeful.
took my money never sent the paint
Bought and paid for car touch up paint, that was over 4 weeks ago.
They IGNORE PHONE CALLS AND EMAILS, these people are robbers!
THIS IS NOT A JOKE DON'T USE THIS SITE YOU WILL LOOSE YOUR MONEY.
I ordered some touch up paint for my car on 28/5/17, it cost £17.99 I paid by card, I received an email immediately telling me that I should receive the paint in 5 to 10 days, if not to email them, which I did about 8 times all of which got a computer generated reply and then subsequently ignored, I must of rang 20 times the phone was never answered but I left lots of messages all of which were ignored.
These people are obviously thieves, taking only small amount so they don't get taken to court, they need stopping.
Cheater company
Carpaintrepair is not to be trusted! I bought a paint from them and 3 days later received a message stating that my order was processed. For the next two weeks there was nothing but silence. I tried to reach someone from Carpaintrepair but they did not reply. Later I received another automated message saying my order was shipped. I waited patiently but my order didn't arrive.
This company ignored all my messes and they did not pick up the phone and I don't know how to reach them. When I went online to find more information about Carpaintrepair I found all these reviews. And after reading the reviews I feel scammed and lost my hope. I don't think I'll ever get my order.
Avoid Carpaintrepair like a plague, they are horrible!
Is Car Paint Repair Legit?
Car Paint Repair earns a trustworthiness rating of 11%
Not worth the risk. Protect yourself and your money by staying away from Car Paint Repair.
With only 0% of 0 complaints being resolved, Car Paint Repair slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.
Car Paint Repair protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to Car Paint Repair has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
We conducted a search on social media and found several negative reviews related to Car Paint Repair. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Be cautious when engaging with carpaintrepair.co.uk, as it may be associated with high-risk activity and potential scams or fraudulent activity. It is important to thoroughly research the website and the seller, exercise caution when making transactions, and be wary of any red flags or warning signs.
However ComplaintsBoard has detected that:
- Car Paint Repair has claimed the domain name for carpaintrepair.co.uk for a long time, scammers and fraudulent websites can also claim domain names for a long time and use this as a tactic to appear more trustworthy.
never again!
Ordered some paint from CarPaintRepair website and was supposed to get it over a week ago. When I made my order they said I'll get my stuff in 4-5 days but nothing arrived and I really have no time! I need the paint! Why does it takes so long to deliver?
When I contacted customer service (about 5 days ago) they said that my order was on its way and will be here any time soon. Well I don't have time. I have already purchased from another company.
As soon as I get the paint I'm sending it back to CarPaintRepair and I really don't care about their policies. They will refund my money!
Will never order anything from CarPaintRepair again, because their delivery service is super slow, they are highly unprofessional and unreliable!
They mixed the colours and my car was painted in wrong colour
I was really shocked that the company www.carpaintrepair.co.uk existed at all. I left my car and they promised to paint it within 3 days. I told him what colour to choose, but these idiots mixed everything. They have painted my car in wrong colour. I refused to pay for their services, but the rep started to threaten me. I really hope that this company will stop their existence and would be shut down soon.
They do not answer phone or Emails
Sent the wrong paint, they do not answer phone or Emails I rec'd what is obviously their standard email "Hi Thanks for your email. We check and respond to our emails as often as we can. For an instant response please call us on [protected]. (Call answered Mon-Fri 10am till 2pm then 2.30pm till 5.00pm) Many thanks CarPaintRepair" have been phoning at the times given for nearly 3 weeks. It is obvious I'm going to have to try other methods that is if they are still in business?
Trading standards will be receiving a complaint about them from me
Ordered 1 set of paint in June arrived no problems. Ordered a second set 18 aug and guess what no paint as of 6 september. Emails are returned undelivered and calls not answered. Keep away from this site its unbeliveable that nothing has been done about them and they still continue to trade! Trading standards will be receiving a complaint about them from me. Hope the cowboys get shut down and as other reviewers have said spend a little extra and get the paint from the dealers at least you wont lose 25 pounds to a dirty robbing *******!
Ordered paint on 31/03/11 and I still have not received goods
Ordered paint on 31/03/11 and I still have not received goods. I have telephoned and emailed to no avail. I am contacting WHICH magazine lawers to see what my rights are. Judging by the comments here, this company appears to be a scam.
Warning, do not buy from this company, as they are scammers.
Ordered some touch up paint and waited, and waited, and waited. Finally afeter 9 days it turned up the wrong colour. emailed and foned, no reply. Dont waste your money. In the end I went to http://auto-paint.co.uk/carpaint/ Perfect colour match and great service. However if you have been burned by this or any other company get your money back. Get intouch with your bank and ask about CHARGE BACK on your debit card, Credit card may be different so contact them. It does not have to be above £100 for you to do this. You must write to the compay recorded delivery and ask that they return your payment. Give them 31 days, if no joy get the bank involved. They will get it back for you through Charge back. You are protected under law when buying of the internet under the 'Distant selling regulations'. Be informed! They have stolen your money, so get it back..
Great news, I will do as you say, as they’ve scammed me to. Thank you.
AVOID LIKE THE PLAGUE! I too have been ripped off by this, er, organization. Took an inflated payment (VAT and mandatory ''express'' delivery doubled the advertised price) and have not received the product. It is now ten days since I placed the order. They are NOT on the phone as advertised, have not returned any calls nor responded to emails.
Same complaint as everyone else. 2 weeks on, several emails and eventually a refund. DO NOT USE this awful company. I wish I had read these reviews earlier.
Ordered some touch up paint and waited, and waited, and waited. Finally afeter 9 days it turned up the wrong colour. emailed and foned, no reply. Dont waste your money. In the end I went to http://auto-paint.co.uk/carpaint/ Perfect colour match and great service.
Money taken a couple of days after the order sent. Paint arrived 5 weeks later! Had to pay excess delivery charge although I paid for delivery already. Never answer the phone or reply to emails. Save your money and frustrations - go somewhere else!
Ordered spray cans on 14th March, £23.95 charged on that day. Have emailed several times but no reply. Today 13th April, still no paint.
Take your order and money with remarkable speed but they never send your touch up paint. You can't contact by phone or e-mail. Fraudsters.
Took my money, no paint, no communication possible. Will have to pursue this via my credit card co.
Wish I'd seen this site before...
Don't go there! just take your money, no goods will come!
Car Paint Repair Reviews 0
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Overview of Car Paint Repair complaint handling
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Car Paint Repair Contacts
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Car Paint Repair phone numbers+44 150 174 2749+44 150 174 2749Click up if you have successfully reached Car Paint Repair by calling +44 150 174 2749 phone number 1 1 users reported that they have successfully reached Car Paint Repair by calling +44 150 174 2749 phone number Click down if you have unsuccessfully reached Car Paint Repair by calling +44 150 174 2749 phone number 0 0 users reported that they have UNsuccessfully reached Car Paint Repair by calling +44 150 174 2749 phone number
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Car Paint Repair emailssupport@carpaintrepair.co.uk100%Confidence score: 100%Supportfeedback@carpaintrepair.co.uk75%Confidence score: 75%support
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Car Paint Repair addressUnit D Burnhouse Ind Estate, Whitburn, EH470LQ, United Kingdom
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Car Paint Repair social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024 - View all Car Paint Repair contacts
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