CaratLane.com’s earns a 1.9-star rating from 31 reviews, showing that the majority of jewelry shoppers are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Beware
I found out beautiful present for my daughter on the caratlane.com website. I placed the order and indicated the shipment address. I received the confirmation letter, and the seller estimated the day of delivery. But nothing arrived on this day. I contacted the seller, who told me that the purchase was delivered to another address. They advised me to wait 5 working, but I again received nothing. Please leave comments about this seller, because people should be aware when they buy from them.
CaratLane.com Reviews 0
If you represent CaratLane.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About CaratLane.com
CaratLane's collection includes a variety of jewellery pieces, including earrings, necklaces, bracelets, rings, and more. The brand offers both traditional and contemporary designs, catering to the diverse tastes and preferences of its customers. Each piece of jewellery is crafted with precision and attention to detail, using only the finest materials such as gold, diamonds, and gemstones.
One of the unique features of CaratLane is its virtual try-on feature, which allows customers to try on jewellery pieces virtually before making a purchase. This innovative technology uses augmented reality to create a realistic 3D image of the jewellery on the customer's body, giving them a better idea of how the piece will look on them.
CaratLane also offers a range of services to make the jewellery buying process as convenient as possible. Customers can avail of free shipping, easy returns, and a lifetime exchange policy. The brand also offers a variety of payment options, including cash on delivery, credit/debit card, and net banking.
Overall, CaratLane is a trusted and reliable online jewellery store that offers a wide range of high-quality products and exceptional customer service. Whether you're looking for a special gift for a loved one or a treat for yourself, CaratLane has something for everyone.
Overview of CaratLane.com complaint handling
-
CaratLane.com Contacts
-
CaratLane.com phone numbers+1 (800) 102-0103+1 (800) 102-0103Click up if you have successfully reached CaratLane.com by calling +1 (800) 102-0103 phone number 0 0 users reported that they have successfully reached CaratLane.com by calling +1 (800) 102-0103 phone number Click down if you have unsuccessfully reached CaratLane.com by calling +1 (800) 102-0103 phone number 0 0 users reported that they have UNsuccessfully reached CaratLane.com by calling +1 (800) 102-0103 phone number+1 (080) 672-6657+1 (080) 672-6657Click up if you have successfully reached CaratLane.com by calling +1 (080) 672-6657 phone number 0 0 users reported that they have successfully reached CaratLane.com by calling +1 (080) 672-6657 phone number Click down if you have unsuccessfully reached CaratLane.com by calling +1 (080) 672-6657 phone number 0 0 users reported that they have UNsuccessfully reached CaratLane.com by calling +1 (080) 672-6657 phone number
-
CaratLane.com emailscontactus@caratlane.com100%Confidence score: 100%Supportcareers@caratlane.com90%Confidence score: 90%hrmarketing@caratlane.com88%Confidence score: 88%marketing
-
CaratLane.com addressNo.32, Rutland Gate, 2nd Street, Khader Nawaz Khan Road, Nungambakkam, Chennai, 600006, India
-
CaratLane.com social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
Recent comments about CaratLane.com company
Bad site!!
Marco Corporation / Marco-Group
1 review
Bensimon Diamonds
2 reviews
Bidz.com
71 reviews
Kay Jewelers
367 reviews
LK Jewelry Designs
2 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
I would insist people not to buy from caratlane. They have indeed good service and product. But the concern it you can't exchange their product. They will not buy back their product unless you are buying another product from their. To cut it simple if you need money and if you wan't to sell off your gold, you wont get the cash value. Every jwellers buy back their product and only deduct the making charge, however caratlane don't follow the standard policy.
DM