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CareCredit review: get rid off! 49

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12:00 am EST
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Hello: my name is "Lannie Hunt", from Bakersfield, Ca. In may, june, july, of 2006, my family and i took a long waited and deserved vacation to the bahammas, to the atlantas hotel in the capitol of the bahamas, nassau. We arrived at the hotel late, so we retired for the night. Early the next morning we had reservations to go snorkeling in the morning, and in the afternoon we were to go water skiing, while we were water skiing a dolphan surfaced right in front of me, and my wife, we are champion skier's, my wife was able to bypass the dolphan, by swing toward me, but my only hope of bypassing the dolphan was to swing in toward her. But if i did that we both would have collided, and at about 60 - 65 miles per hour could have caused the both great danger, if not "death" for the both of us. So i tried to swing out the opposite direction and get in front of the submerging and resurfacing swimming dolphan. I did manage to get out in front of the dolphan, just as i thought i had definitely swayed out far enough ahead of the submerged dolphan, he stayed under about 10 seconds more than his normal swimming pattern, he surfaced and hit me directly in the side while swimming at full speed. That is the last thing that i remember of the accident. If it were not for the prompt response from the rescue boats that the atlantas hotel provides when you sign-up for the skiing adventure, i would have not been here today. I was unconchace, and on the bottom drowning, in about 100 feet of water. I praise the atlantas hotel for providing this rescue service. I understand that i was under water for about 2 minutes before they had me on the surface, which is just under meractulass. I was at the hospital in less than 20 minutes of the accident. When i awoke just after arriving at the hospital. The doctors did a quick evaluation of my injuries and found that the neck collar that the lifeguards had put me in as i was on their boat before leaving for the shore,and than to the hospital, had saved my life! I ended-up with a broken neck in 2 places, and a broken back in 1 place and 4 broken ribs on my left side. I was in critical condition for 7 weeks. This is where i started calling all of my debtors to tell them about my accident and that as soon as i got home i would call them back when i get home and catch-up on all of my bills. Every one of them sent me a get well gift and told me not to worry that they would take care of everything for me so that i would not endure any negative or derogatory information on my credit record! When i was able to leave and come home, i had been there for over 3 months hospitalized.as soon as i got back home i started making my calls to my debtors,as i promised.when i got to carecredit/gemb, i spoke to a gentleman, named "brock" and he went off on me like i was a bandit, he told me that anyone who would not pay his bills for 90 day's was a deadbeat and scam of the earth, and did not deserve to have anything removed from my credit record , and he would see that my 90 day lates would stay on my credit record for 7--10 years. That he was sick in tired of dealing with deadbeats like me. I even tried to pay the account completely off,but to leave the account open. He refused to take the payment in full, because it would show that i had the means to pay my obligations,and he was not going to let that happen. This remains on my credit report to this day. I feel that this person (not a gentleman) should not be in a manager position, or even a customer service representative. If carecredit/gemb continues to keep a person like this on their payroll, then they deserve to loose every customer that they have.

Beware!

49 comments
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Jessica Dzikowski
US
Sep 25, 2022 10:10 am EDT

Good Afternoon,

I have an issues with your practices. If your website tells someone they are approved for a certain amount, then after they go through everything to verify themselves just to have someone tell them to aren't approved is [censored]. The application clearly shows that they make enough for it. Fix your [censored]

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Jerry Norris
Amarillo, US
Oct 10, 2022 8:43 pm EDT

My Name Is Jerry Norris,I applied 9.19.22,For A Care Credit Card,was approved,but has not received it!I Would Like To Know Where The Problem Is!Thank You For Your Time

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Credit Terror
Grayslake, US
Oct 10, 2022 11:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is a horrible way to conduct business. They scam you. They make it seem like their deferred plan is the greatest thing since slice bread. Only to find out you WILL be charged interest on those deferred payments. Paying more monthly wont help either. Its lost money! No breaks! Never again! I dont recommend this to place to my worst enemy.

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lbdesigns
Albany, US
Dec 21, 2022 2:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Unable to access online account using current ID and password

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Emry
Black Mountain, US
Apr 02, 2023 1:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I got charged a late fee. I paid the amount on time and have the confirmation number. I want an explanation and it credited back to my account.

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Tazreean Patwari
New york, GB
Apr 09, 2023 8:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I paid off balance three years ago and am still getting mail I owe 311.76.

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Brianna Goodwin
US
Jul 04, 2023 1:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have records of paying off my promotional purchases on time yet I was still charged interest because I didn't contact them to specifically tell them to apply the payment to the promotion even though they were lump sum payments for the amount of the promotional balances.

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LMS63
Paulsboro, US
Jul 11, 2023 6:39 pm EDT

After the credit reports of people who didn't pay we submitted to dentists it has caused retaliation to patients seeking dental care in the future.

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fed up 1021
Madsion Heights, US
Jul 22, 2023 6:12 am EDT

Closed my account for no reason. It had a 0 balance too. I will never ever apply for a card belonging to Synchrony Bank. They should be fined and sued for their lies and Predatory Lending. I hope they fail.

  1. CareCredit Contacts

  2. CareCredit phone numbers
    +1 (714) 434-4508
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    PO Box 960061, Orlando, Florida, 32896-0061, United States
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  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
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