Menu
For Business Write a review File a complaint
CareFree Home Pros Customer Service Phone, Email, Contacts

CareFree Home Pros
Reviews and Complaints

www.CareFreeHomePros.com

Learn how the rating is calculated

4.8 12 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CareFree Home Pros Reviews 12

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

CareFree Home Pros We had CareFree Home Pros remove and reinstall a new walk-in shower

We had CareFree Home Pros remove and reinstall a new walk-in shower. This company was prompt and on schedule as was promised. Dylan came to my house on time, explaining all the items that were to be installed. He was very professional, very knowledgeable. He asked me if I has any questions about what he was going to do. When Dylan finished installing the Shower. I thought he was finished with the job. I thought he would pack up his equipment and leave. He packed up his equipment then he proceeded to clean the area that he was working in, taking all the material that he removed from the shower stall and cart it to his van. I was amazed at the job that he did for us. Dylan is a class act and a one-man show, leaving me very impressed with CareFree Home Pros. Thank you for sending the Best of CareFree Home Pros. Like the old saying goes first impressions are lasting impressions. Five stars!

Read full review of CareFree Home Pros and 3 comments
Hide full review
3 comments
Add a comment
R
R
R. Kautzer
Verified customer This complaint was posted by a verified customer. Learn more

We had the opportunity to collaborate with the Carefree team, and they came through for us. Responsive, and very customer service focused. Thank you, CareFree!

F
F
F. Dickinson
Verified customer This complaint was posted by a verified customer. Learn more

We had a company (CareFree Home Pros) remove and install a bath tub and install a shower unit. We had some issue with the install of the sheetrock that goes behind the finished product. I took pictures of the issues an brought them to the attention of the installer. I asked to see his license and he said he wasn't licensed. The sheetrock was not attached to a stud and an extra whole was cut in it by the mixing valve due to a miscalculation and was left that way. Although I appreciate his honesty, the sales man insured us that the installers where licensed and insured. (I don't know if he was insured) I showed him the issues and he repair them. This would have been hidden behind the walls and never seen until there was an issue later on. I was really glad I took off two days to be there during the install and caught this error before it was covered up. We paid a really lot to have this unit installed and this was not what we expected for the price and quality of the work. I really just want to make sure that others who used this company are aware for themselves of what happened. They also did a switch on the brand of mixing valve when the salesman promised it would be a Moen and it was not. The salesman never mentioned it but in the contract it says that they can switch the brand at the plumbers digression to one of equal value. I saw this before they started and asked to make sure they installed a Moen and he said it would be. It was switched to a Jacuzzi brand and I had to call a plumber to see if it was compatible. We also had an issue with the diverter. The switch was at the top of where the shower head was and my Mom is 85 and could not reach it that high. (She was he reason it was remodeled) They ended up switching it to another one which had the diverter much lower and that worked out ok. It was a bit trying to get this all done but in the end it worked out ok with the exception of the guy not being licensed when they said they only used licensed contractors. Thanks much John Kitchens .

D
D
D. Borer
Verified customer This complaint was posted by a verified customer. Learn more

We had a new shower installed by Carefree Home Pros recently and had a great experience. Our salesman Malachi was knowledgeable. The installer Jason was very professional and the job came out great. We had a small problem with a missing part and the Carefree team was able to get it out to the job so the installation was completed in just one day. Special thanks to Scott !

ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

CareFree Home Pros This is a fantastic business

This is a fantastic business. Great people, awesome experience. I recommend to everyone!

Read full review of CareFree Home Pros and 1 comment
Hide full review
1 comment
Add a comment
B
B
B. Pouros
Verified customer This complaint was posted by a verified customer. Learn more

Our experience with Carefree Home Pros was exceptional in every way from the initial sales process with Eric to the end result. Eric took the time necessary to educate us on the Carefree product line, choices and the overall processes involved. Shane R our installer was truly outstanding from start to finish. He arrived at approximately 8:00 A.M. as promised and worked non-stop (alone for most of the day except for when the plumber was there - also a super guy that did top notch work) all day long. He took great care to ensure that all floors and carpet areas were covered and protected with heavy duty tarps from the construction - demolition phase and was meticulous in the care and workmanship throughout the entire install phase. The end result is fantastic; flawless in fact. Shane made this happen exactly as described with an end result that looks amazing, was done as described, on time and on budget. We will NEVER consider another contractor for any future similar projects. Thank you Eric and Shane for a job extremely well done.

ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

CareFree Home Pros I enjoyed very much doing busniess with Carefree Home and would highly recommend them

I enjoyed very much doing busniess with Carefree Home and would highly recommend them. Special thanks to John!

Read full review of CareFree Home Pros
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

CareFree Home Pros We had the opportunity to collaborate with the Carefree team, and they came through for us

We had the opportunity to collaborate with the Carefree team, and they came through for us. Responsive, and very customer service focused. Thank you, CareFree!

Read full review of CareFree Home Pros
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

CareFree Home Pros J T and John did a great and awesome job very professional and neat

J T and John did a great and awesome job very professional and neat. Great guys very nice and friendly. Great company. Would definitely recommend them to anyone looking for a great shower.

Read full review of CareFree Home Pros
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

CareFree Home Pros We are very satisfied with the new shower installation just completed by CareFree Home Pros at our home in ***

We are very satisfied with the new shower installation just completed by CareFree Home Pros at our home in ***. We especially appreciated the dedication and professionalism offered by Dylan in completing this beautiful job. Thanks!

Read full review of CareFree Home Pros
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

CareFree Home Pros We got a new walk in shower!

We got a new walk in shower! It?s gorgeous! The gentleman,Shane did fine work. He was also very polite,professional and pleasurable.When he was finished He cleaned up well and explained Everything! He even gave us a few extra tips. My goodness, he is a keeper! Went straight to work and kept working the entire day! Thanks again,Shane!

Read full review of CareFree Home Pros
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

CareFree Home Pros Our experience was extremely positive from meeting with our salesman, Alex, to working with Dan, the installer

Our experience was extremely positive from meeting with our salesman, Alex, to working with Dan, the installer. CareFree Home Pros was professional all the way through the process. They listened for our input and helped us tailor exactly what we needed in our bathroom. The shower is really beautiful as well. Couldn't have asked for a better experience. Five stars.

Read full review of CareFree Home Pros
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

CareFree Home Pros We are SO happy with this company

We are SO happy with this company. From sales, to installation and service everything was perfect. I'm amazed how Shane installed this in less than a day and he was so detail oriented with everything. It looks absolutely beautiful and has enhanced our home tremendously. Even customer service called after he left to make sure we were happy. I highly recommend this company.

Read full review of CareFree Home Pros
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

CareFree Home Pros We had a new shower installed by Carefree Home Pros recently and had a great experience

We had a new shower installed by Carefree Home Pros recently and had a great experience. Our salesman Malachi was knowledgeable. The installer Jason was very professional and the job came out great. We had a small problem with a missing part and the Carefree team was able to get it out to the job so the installation was completed in just one day. Special thanks to Scott !

Read full review of CareFree Home Pros
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

CareFree Home Pros Our experience with CareFree Home Pros was exceptional in every way from the initial sales process with Eric to the end

Our experience with CareFree Home Pros was exceptional in every way from the initial sales process with Eric to the end result. Eric took the time necessary to educate us on the CareFree product line, choices and the overall processes involved. Shane Rutherford, our installer was truly outstanding from start to finish. He arrived at approximately 8:00 A.M. as promised and worked non-stop (alone for most of the day except for when the plumber was there - also a super guy that did top-notch work) all day long. He took great care to ensure that all floors and carpet areas were covered and protected with heavy-duty tarps from the construction - demolition phase and was meticulous in the care and workmanship throughout the entire install phase. The end result is fantastic; flawless in fact. Shane made this happen exactly as described with an end result that looks amazing, was done as described, on time and on budget. We will NEVER consider another contractor for any future similar projects. Thank you Eric and Shane for a job extremely well done.

Read full review of CareFree Home Pros and 4 comments
Hide full review
4 comments
Add a comment
L
L
L. Gerlach
Verified customer This complaint was posted by a verified customer. Learn more

I enjoyed very much doing busniess with Carefree Home and would highly recommend them. Special thanks to John!

L
L
L. Reichert
Verified customer This complaint was posted by a verified customer. Learn more

J T and John did a great and awesome job very professional and neat. Great guys very nice and friendly. Great company. Would definitely recommend them to anyone looking for a great shower.

O
O
O. Terry
Verified customer This complaint was posted by a verified customer. Learn more

Our experience was extremely positive from meeting with our salesman, Alex, to working with Dan, the installer. Carefree was professional all the way through the process. They listened for our input and helped us tailor exactly what we needed in our bathroom. The shower is really beautiful as well. Couldn't have asked for a better experience.

D
D
D. Langworth
Verified customer This complaint was posted by a verified customer. Learn more

We are SO happy with this company. From sales, to installation and service everything was perfect. I'm amazed how Shane installed this in less than a day and he was so detail oriented with everything. It looks absolutely beautiful and has enhanced our home tremendously. Even customer service called after he left to make sure we were happy. I highly recommend this company.

ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

CareFree Home Pros We had a company (CareFree Home Pros) remove and install a bath tub and install a shower unit

We had a company (CareFree Home Pros) remove and install a bath tub and install a shower unit. We had some issue with the install of the sheetrock that goes behind the finished product. I took pictures of the issues an brought them to the attention of the installer. I asked to see his license and he said he wasn't licensed. The sheetrock was not attached to a stud and an extra whole was cut in it by the mixing valve due to a miscalculation and was left that way. Although I appreciate his honesty, the sales man insured us that the installers where licensed and insured. (I don't know if he was insured) I showed him the issues and he repair them. This would have been hidden behind the walls and never seen until there was an issue later on. I was really glad I took off two days to be there during the install and caught this error before it was covered up. We paid a really lot to have this unit installed and this was not what we expected for the price and quality of the work. I really just want to make sure that others who used this company are aware for themselves of what happened. They also did a switch on the brand of mixing valve when the salesman promised it would be a Moen and it was not. The salesman never mentioned it but in the contract it says that they can switch the brand at the plumbers digression to one of equal value. I saw this before they started and asked to make sure they installed a Moen and he said it would be. It was switched to a Jacuzzi brand and I had to call a plumber to see if it was compatible. We also had an issue with the diverter. The switch was at the top of where the shower head was and my Mom is 85 and could not reach it that high. (She was he reason it was remodeled) They ended up switching it to another one which had the diverter much lower and that worked out ok. It was a bit trying to get this all done but in the end it worked out ok with the exception of the guy not being licensed when they said they only used licensed contractors. Thanks much John Kitchens .

Read full review of CareFree Home Pros and 3 comments
Hide full review
3 comments
Add a comment
G
G
G. Hettinger
Verified customer This complaint was posted by a verified customer. Learn more

We are very satisfied with the new shower installation just completed by CareFree Home Pros at our home in *** We especially appreciated the dedication and professionalism offered by Dylan in completing this beautiful job. Thanks!

M
M
M. Emard
Verified customer This complaint was posted by a verified customer. Learn more

This is a fantastic business. Great people, awesome experience. I recommend to everyone!

N
N
N. Breitenberg
Verified customer This complaint was posted by a verified customer. Learn more

We got a new walk in shower! It?s gorgeous! The gentleman,Shane did fine work. He was also very polite,professional and pleasurable.When he was finished He cleaned up well and explained Everything! He even gave us a few extra tips. My goodness, he is a keeper! Went straight to work and kept working the entire day! Thanks again,Shane!

CareFree Home Pros Complaints 0

Looks like CareFree Home Pros has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent CareFree Home Pros, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is CareFree Home Pros Legit?

CareFree Home Pros earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: CareFree Home Pros stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights CareFree Home Pros's reputation as a trustworthy leader in their field. Customers can rely on CareFree Home Pros's services, assured they're dealing with a highly reputable and fully legitimate company.

CareFree Home Pros has received 12 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

CareFreeHomePros.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

CareFreeHomePros.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

CareFreeHomePros.com you are considering visiting, which is associated with CareFree Home Pros, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

About CareFree Home Pros

Screenshot CareFree Home Pros
CareFree Home Pros is a reputable home improvement company that offers a wide range of services to enhance your living space. From kitchen and bathroom remodeling to roofing and siding installations, they have the expertise to transform your home into a haven. With a team of skilled professionals, CareFree Home Pros ensures top-notch craftsmanship and attention to detail. Whether you're looking to upgrade your home's energy efficiency or simply enhance its aesthetic appeal, CareFree Home Pros is your go-to solution. Visit their website, CareFreeHomePros.com, to explore their services and request a free consultation.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. CareFree Home Pros Contacts

  2. CareFree Home Pros phone numbers
    +1 (877) 886-9997
    +1 (877) 886-9997
    Click up if you have successfully reached CareFree Home Pros by calling +1 (877) 886-9997 phone number 0 0 users reported that they have successfully reached CareFree Home Pros by calling +1 (877) 886-9997 phone number Click down if you have unsuccessfully reached CareFree Home Pros by calling +1 (877) 886-9997 phone number 0 0 users reported that they have UNsuccessfully reached CareFree Home Pros by calling +1 (877) 886-9997 phone number
  3. CareFree Home Pros address
    45 E Main St Ste 3, Avon, Connecticut, 06001-3829, United States
  4. CareFree Home Pros social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 25, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.