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CB Auto Parts and Repair Stores CarParts.com Mk6713 ball joint - front, driver or passenger side, lower
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CarParts.com review: Mk6713 ball joint - front, driver or passenger side, lower

M
Author of the review
10:56 pm EST
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I ordered 2 of this item to replace the ball joints on my front end. I bought this product ~2 weeks ago but only had the opportunity to use it last weekend. I did not inspect either of these 2 items before I used them. I put the first one on my vehicle and only then opened the second box to discover the ball joint was different from the first. One ball joint had a fitting compatible with a grease gun (as pictured in the online image for ordering the part), and one ball joint did not have that fitting and was therefore not greaseable. It is not what I ordered, but I had no choice but to use it, as the car I put it on was my only mode of transportation and there was no available alternative in my area. I am requesting another ball joint that I can use to replace what was incorrectly sent to me. I am happy to return the other ball joint after the fact. Pictures attached. One image shows the 2 boxes with the same part number that I received + the incorrect part, and the other image shows the already-installed correct part on my vehicle (but you can see the grease fitting).

Order:

CPZ24391705992529

Claimed loss: Incorrect part sent to me (loss of 19.99 + tax and shipping).

Desired outcome: Send me the correct part at no additional charge. I am happy to send back the incorrect part back if the part is sent and after I swap the parts out.

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