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CB Dating Services C-Date money withdrawn from account [protected] - r2388.00
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C-Date review: money withdrawn from account [protected] - r2388.00 37

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Author of the review
4:51 am EDT
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Dear Sir / Madame

RE: Case / Ref number:[protected]

I have went/ registered into a website CDATE which I suspect I must have accidentally given my card number and the above was withdrawn, I received a sms notification informing me of the withdrawal which i tried to reverse on my APP but wasn't able unfortunately and went to Somerset Mall branch and was told to make contact with the company myself I have sent emails and hasn't received any response or feedback from these people I urgently need your assistance in this regard please.

Jan 21, 2019 8:33 am EST
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Interdate S.A. 13 rue du Commerce, Luxembourg, L-1351, LU

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Please contact us at cs@c-date.com, quoting complaintsboard.com. Thanks.
May 07, 2019 10:28 am EDT
C-Date customer support contacts
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Interdate S.A. 13 rue du Commerce, Luxembourg, L-1351, LU

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Dear Raga (ragafara@gmail.com) you need to contact us at cs @ c-date . com directly to discuss this information, we cannot discuss personal details on this public forum. On behalf of the C-date customer service team.
May 24, 2019 5:31 am EDT
C-Date customer support contacts
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Interdate S.A. 13 rue du Commerce, Luxembourg, L-1351, LU

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Dear millsbuick, we're sorry to hear about your complaint. Please contact us at cs @ c-date . com, put complaintsboard.com in the subject header. On behalf of the Interdate Customer service Team.
Jun 03, 2019 7:09 am EDT
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Interdate S.A. 13 rue du Commerce, Luxembourg, L-1351, LU

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Dear Benbenjj, Please contact us at cs @c-date.com so that we help resolve any issues you are still having and quote complaints board so that we can act quickly. Thanks in advance.
Jun 25, 2019 9:31 am EDT
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Interdate S.A. 13 rue du Commerce, Luxembourg, L-1351, LU

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Dear 인디, Please see your inbox. We have just sent you an email. Thank you!
Jul 17, 2019 7:51 am EDT
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Interdate S.A. 13 rue du Commerce, Luxembourg, L-1351, LU

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Dear Lance, we have contacted you about this matter. Unfortunately we cannot discuss personal matters on this public forum and encourage you to communicate with us directly. On behalf of the Interdate Customer service Team.
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

37 comments
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Julian Hackford
US
Jan 06, 2019 6:05 am EST

I have never joined this group, nor do I wish to do so, your now sending me a email requesting 55.11 euros, or you will take me to court, utter rubbish.

the email you sent to me will be passed on to my solicitor,

please delete my information forth with fro your company.

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Dan 123456789
AU
Jan 23, 2019 2:20 am EST

I've just noticed $197.70 taken from my account from these dogs! $197.70 WTF is that about? Try contacting them or cancelling your membership good luck !

Theives thrives theives!

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Tomperkind229644#@.9
GB
Mar 29, 2019 9:24 pm EDT

C date is a horrible scam site

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Tomperkind229644#@.9
GB
Apr 07, 2019 1:10 pm EDT

Complete scam, would not let me cancel membership. Auto renewal. I had to cancel my credit card to stop payment. Also no dates as this is a scam.
I advise against subscription please stop this fraudulent site immediately.

C-Date
C-Date
Apr 09, 2019 11:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please note we of course allow cancellations and suggest all customers actually contact our customer service team for advice and help if needed. If you have any ongoing issues please contact the team at cs @ c-date . com with complaints board in the subject field and we will respond to you personally, as we cannot discuss personal accounts on this forum.

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Amos muvona
US
Apr 09, 2019 11:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Am facing the same problem right now i have been given wrong instructions of how to cancel the account and i dont know why they make it so difficult to cancel membership its not like i used their services without paying. You got the money why dont you make cancelllation easy. I am very pissed off still trying to cancel my account since the 5th of April up to now with no success this is ba big scam. And will make sure sure people know about this if you dont fix you website to allow easy cancellation.

C-Date
C-Date
Apr 16, 2019 11:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Your subscription has already been cancelled and we have informed you. If you have any other questions please be sure to contact us at cs @ c-date . com with complaintsboard.com in the subject field. From the C-date customer service team.

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Raga Fara
US
May 06, 2019 1:43 am EDT

Hello, why was the fee charged from my bank account if my account on c-date is closed, please return the money. If I do not give the case to the police or. to the court.

C-Date
C-Date
May 14, 2019 9:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Raga Fara

@ragafara@gmail.com, as previously explained we cannot discuss financial matters on this public forum and are waiting for you to contact us directly at cs @ c-date. com, quoting complaintsboard.com in the subject field. On behalf of the C-Date Customer Service Team.

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Daniel Muzangwa
ZA
May 14, 2019 4:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Im daniel again email danmuza25@gmail.com. i need an immediate cancellation and immediate reimbursement of the R1896 because i dont wish to use your doggy scheme anymore because i have lost any trust in such get rich quick schemes. All i need is immediate reversal i dont want to hear anything to do with thi dodgy website

Regards
Daniel

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millsbuick
US
May 21, 2019 3:46 am EDT

when i joined price said 9.95 nz charged 360.00 nz not happy what ai the go here i would like someone to ring and explain as i have not paid my mortgage and have replied to heaps of people suggested and still have not received an answer

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Benbenjj
GB
May 21, 2019 10:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have no money for food now! I took over £100 from me and I didn't permit it .

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Benbenjj
GB
May 28, 2019 12:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I need the refund and cancel my premium account. It took me over £100 without any notification. That's totally a scam! I need to take my money back ASAP!

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Gennaro de rosa
IE
Jun 15, 2019 11:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi. I've been charged 200 euro for a subscription that i didnt want..
it was absolutly not well advertised and i was thinking to pay 7 euro but i paid 200.. plus the website work terribile... i want my account to be deleted and i want a refund .. im very disappointed of this frode..

C-Date
C-Date
Jun 18, 2019 5:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Gennaro de rosa, Please contact us at cs @ c-date . com, put https://www.complaintsboard.com in the subject header because we cannot discuss payments on this public forum. On behalf of the Interdate Customer service Team.

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인디
US
Jun 23, 2019 4:03 pm EDT

i wnat to refund my money my E mail is hyeon6047@daum.net when you see this reply right now

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Ant123476
GB
Jul 14, 2019 5:00 am EDT

I wish to cancel my profile/premium membership due to not being pleased with the websites features and services and demand a refund to any money that has been taken from my account.

My profile email is: anthonyhawthorne43@gmail.com
Username: Ant

C-Date
C-Date
Jul 17, 2019 7:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Ant123476

Hi Ant, your subscription has been cancelled, if you want to discuss your payment please contact us at cs @ c-date . com, put https://www.complaintsboard.com in the subject header because we cannot discuss payments on this public forum. On behalf of the Interdate Customer service Team.

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Lance Morrison
US
Jul 14, 2019 5:58 am EDT

Recieved a letter from cms debt collection agency claiming that I owe 188 euros for a service that I did not signed up for I cancelled my membership .but was shocked to learn that I had signed up to a three months membership .this is really stressing me out .I sent several emails to cdate cancelling my membership hadn't heard anything in reply

C-Date
C-Date
Jul 30, 2019 7:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Lance Morrison, we're sorry to hear about your complaint. Please contact us at cs @ c-date . com, put complaintsboard.com in the subject header. On behalf of the Interdate Customer service Team.

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Henrique Oliveira
US
Jul 24, 2019 2:12 pm EDT

I want to cancel my account and delete my profile! How can I do that?

C-Date
C-Date
Jul 30, 2019 7:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Henrique Oliveira, the best way is to contact us at cs @ c-date . com, put complaintsboard.com in the subject header. We will then look into your case. On behalf of the Interdate Customer service Team.

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Luis Miguel Guerrero Escamilla
MX
Jul 25, 2019 12:11 am EDT

Usuario en su página soy el KDDZDG31 SOLICITO LA DEVOLUCIÓN IMEDIATA

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Luis Miguel Guerrero Escamilla
MX
Jul 31, 2019 12:44 am EDT

Solicite el servicio y escoji la tercera opción por el costo de 79 pesos mexicanos. Se me hizo un cargo de 2, 356.00 pesos mexicanos. Es un robo y una mentira la cantidad expresada solicito la devolución de inmediato. Correo electrónico luislixus@hotmail.com teléfono [protected]

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Knight Pharoah
US
Aug 13, 2019 9:21 pm EDT

I would like to cancel my membership and delete all my account, related E mail is, saleh_alsharkawy99 @hotmail. Com, account nickname SA, Membership Id number is M3YSAF02, I attached screenshot from my account, please delete my account as quiqly as possible .
thank you

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Marcos Marcos
US
Aug 17, 2019 1:56 pm EDT

I accepted to be a member for two taxes, one of 7 € and one of 20 € that I paid and I woke up with two payments of 191, 76 and the second one of 191.76 from my account. I don't want to be a member anymore and I feel robbed

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Marcos Marcos
US
Aug 25, 2019 12:28 am EDT

I made two payments 7 € one and the second one 20 € and I found out that two payments of 191.76 first payment and 191.76 second payment, were stolen from my account. I feel cheated and stolen. I don't want to be a member or the fool of some deceit on behalf of unknowing people
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Turbokongen
NO
Aug 28, 2019 5:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hei. I can still se you charging me money for This. Can you stop it! I have lots of e-mail to you aboat the case.
Give me a respons When This is done.

Ingar Byman

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Not sure??
AU
Sep 01, 2019 12:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I can't complete the registration because this tell me that my email has already been registered. Could you guys send me an email so I can complete the registration please.
Marc.antonacci74.gmail.com

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Dave1980
US
Sep 07, 2019 6:09 pm EDT

I purchased 3 months on this site but would like to cancel after the 3 months if there is an auto-renewal process. There is no easy way I can see to do this. Do I even need to do this or will my account deactivate after the 3 months is up automatically

Please email me back at bianchindavid0@gmail.com

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dheymyson oliveira
US
Sep 28, 2019 10:32 am EDT

Olá, quero pedir o estorno do valor pago a contratar o serviço não constatei que o valor era em dólar e parcelado de 6x fiz a compra hj data: 21/09 e peço a compreensão de vcs pela minha desatenção e que o valor seja reembolsado pfv, email cadastrado : dheymyson@outlook.com

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ukrob75
GB
Oct 12, 2019 2:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Signed up to c-date for month trial and got CMS collection letter for €188.35.

A solute scam!

I wasn't even able to login to cancel say email not recognised!

Cannot phone them or email them so what are you ment to do... Not paying!

These sites need to be looked into seriously as complete con artists.

What is the way forward?

Rob

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C-Date
C-Date
Oct 22, 2019 4:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of ukrob75

Hi Rob,

we're sorry to hear about your complaint. Please contact us directly at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header.

Thank you in advance!

On behalf of the C-Date Customer service Team

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Frank Mullen
US
Oct 15, 2019 1:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I signed up for a subscription of 7.99 but they took over 190.00 - that is not what I signed up for. How can I resolve this and get my money back? I am devastated. Totally scammed. I did not sign up for the Premium service but that it seems is what they charged me for. It is a complete fraud. Please help me.

C-Date
C-Date
Oct 22, 2019 4:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello Frank!

Please do contact us at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header.

Thank you and wish you a pleasant day.

On behalf of the C-Date Customer service Team

I
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Ian Solomons
US
Oct 15, 2019 3:21 pm EDT

I have sent endless emails trying to cancel my account and they keep stealing my money. please just cancel my account now. You can shove what you have stolen you know where but dont take any more of my money. just cancel my account now!

C-Date
C-Date
Oct 22, 2019 4:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Ian,

we're very sorry to hear about your complaint - please contact us directly at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header.

Thank you!

On behalf of the C-Date Customer service Team

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Nikhil 21
ES
Oct 21, 2019 3:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am trying to cancel my subscription but it is not letting me. Please fix this as the site has not helped me. How do we proceed? I have sent Two emails regarding this issue. I am looking for someone who would like to get to know me but all I see are women working there way to get you on another websites. This doesn't seem right and fraudulent.

C-Date
C-Date
Jan 22, 2020 11:01 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Nikhil 21

Dear Nikhil,

we're very sorry to hear about your complaint - please contact us directly at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header.

Thank you!

On behalf of the C-Date Customer service Team

S
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Samantha177108122
AU
Nov 11, 2019 11:56 pm EST

Ive had a payment come out of my credit card that I was unaware of and I want the subscription cancelled and a refund please. I have emailed the address on website and have had no reply in regards to assisting me with this compaint

C-Date
C-Date
Jan 22, 2020 11:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi Samantha,

We're very sorry to hear about your issues.

Please contact us directly at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header.

Thank you!

On behalf of the C-Date Customer service Team

D
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Daniel8004
SE
Dec 10, 2019 9:47 pm EST

I signed up with c-date but wanted 2 Cancel the membeshio I did not want to Renew the membership so i cancelled payment through bank. Now i get a statement from a debtcollector that i have 2 pay them money. I will not like 2 do this. Can u please help

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C-Date
C-Date
Jan 22, 2020 11:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Daniel8004

Dear Daniel,

Please contact us directly at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header - we'll be happy to help you!

Thank you in advance,

on behalf of the C-Date Customer service Team.

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Help now 1811
GB
Dec 14, 2019 1:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Leeransom71@gmail.com
Please send email confirmation .I had a melt down did it by mistake not thinking right.Cant afford this, dont want paid membership

C-Date
C-Date
Jan 22, 2020 11:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello,

We're very sorry to hear about the issues with your Premium membership! Please contact us directly at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header.

Thank you very much!

On behalf of the C-Date Customer service Team

B
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Brandon Schuch
US
Dec 16, 2019 6:21 am EST

Hello
Im BrandonSchuch
You deducted way too much from my account that wasnt the amount advertised ! Please can i get my money back
My email is schuch.brandon1@gmail.com

C-Date
C-Date
Jan 22, 2020 11:18 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Brandon,

We would like to apologise for any inconvenience related to our services - please do contact us directly at cs @ c-date . com where we'll be happy to help you. In order to respond to your email as quickly as possible please send it from your registered email address with us and add ''complaintsboard.com'' into the Subject header of the email.

Thank you very much!

On behalf of the C-Date Customer service Team

R
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raf6969
AU
Dec 25, 2019 11:23 pm EST

I signed up for cdate because it's free and then I put in my credit card for a trial next thing I know I check my credit card and they charged me 50 $$! I want a full refund yesterday please let me know who I have to contact to get one cheers

C-Date
C-Date
Jan 22, 2020 11:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of raf6969

Dear Raf,

We're sorry to hear about your complaint. Please contact us directly at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header.

Thank you in advance!

On behalf of the C-Date Customer service Team

C
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C-Date Scam
DE
Jan 11, 2020 10:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

They hide the fact that the membership will be continued automatically very good. You think you buy only a limited membership but you buy a self continuing subscription instead!

C-Date
C-Date
Jan 22, 2020 11:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello,

Please let us know about any issues we could assist you with at the following email address:

cs @ c-date . com from

In order for us to reply to your message as soon as possible, please do send it from your registered email address and add ''complaintsboard.com'' into the Subject header of the email.

Thank you in advance!

On behalf of the C-Date Customer service Team

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Nickjherne
US
Jan 11, 2020 11:38 am EST

It's appalling how intentionally difficult they have made it to cancel - I've tried to get hold of them and NOTHING

I am doing my utmost to warn other groups about them via other complaints and scam sites

C-Date
C-Date
Jan 22, 2020 11:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Nickjherne

Dear Nick,

We'd like to apologise for any inconvenience related to our services. Please do contact us directly at cs @ c-date . com where we'll be happy to assist you with the Cancellation of your Premium membership.

In order to respond to your email as quickly as possible please send it from your registered email address with us and add ''complaintsboard.com'' into the Subject header of the email.

Thank you very much.

On behalf of the C-Date Customer service Team

S
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Shane Gomes
US
Feb 09, 2020 8:15 am EST

I have want adopted to cancel my membership and I've been charged £119 tyou have mad 3 attempts without my authorisation to take the money from my account..

Mar 02, 2020 8:11 am EST

Hi Shane,

We're sorry to hear about your issues.

Please contact us directly at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header.

Thank you in advance!

On behalf of the C-Date Customer service Team

R
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Raghav Patil
US
Feb 29, 2020 5:52 am EST

My email adress is raghupatil2020@gmail.com
I don't have access to fax and I can't send fax to cancel my membership. So please cancel my membership with immediate effect. I just asked for one month but it's recurring till date.

I don't have money to spend here and I don't have access to fax. I am doomed pls help. Do not loot the poor pls.

Mar 02, 2020 8:15 am EST

Dear Raghav,

We are very sorry to hear about your complaint. Please contact us directly at cs @ c-date . com from your registered email address and add ''complaintsboard.com'' into the Subject header.

Thank you.

On behalf of the C-Date Customer service Team

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