ChefsCloset.com’s earns a 1.8-star rating from 5 reviews, showing that the majority of culinary professionals and cooking enthusiasts are dissatisfied with their apparel and accessories.
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Top-Quality Chef Apparel & Outstanding Service at ChefsCloset.com
ChefsCloset.com is the perfect website for anybody who loves to cook and work in the kitchen. I had a fantastic time browsing through their collection of chef coats from some of the best brands in the world. The best thing about Chefs Closet is the outstanding customer service- the staff is incredibly helpful and friendly.
I have ordered from ChefsCloset.com multiple times and I have never been disappointed. The shipping is always incredibly fast! I have received my orders within 2-3 days of purchase every time. The quality of the products is phenomenal, and the website itself is very user-friendly.
Overall, I would definitely recommend ChefsCloset.com to anybody looking for high-quality chef apparel. It's a great experience to work with this company, and I really appreciate their dedication to customer satisfaction. If you're in the market for chef apparel, check out ChefsCloset.com today!
Disappointed with Chefscloset.com: Slow shipping, wrong size, unhelpful customer service - wouldn't recommend
So, I recently made an order from Chefscloset.com for a new pair of work shoes. Honestly, I was super excited to get them and start using them at work, but the whole experience ended up being a bit of a downer.
First off, the shipping took way longer than expected - like, way, way longer. It ended up taking so long that I had to go ahead and buy another pair of shoes just so I could have something to wear to work in the meantime. Normally I wouldn't mind waiting a bit longer for shipping, but this was really pushing it.
Then, when I finally did receive my shoes in the mail, they turned out to be the wrong size. I don't know if this was an error on my part or theirs, but either way, it was pretty frustrating. I tried to reach out to customer service to see if I could exchange them for the correct size, but they were absolutely no help whatsoever.
To make matters worse, when I asked if I could return the shoes (which were still completely unopened and unused, mind you), I was told that I would have to pay for the return shipping myself. Who does business this way, seriously? It felt like such a shady move and really rubbed me the wrong way.
Overall, I was pretty disappointed with my experience ordering from Chefscloset.com. I really wanted to love their product and support their business, but between the slow shipping, wrong sizing, and unhelpful customer service, it just wasn't meant to be.
Disappointed with ChefsCloset.com's Customer Service and Return Policy
I recently ordered three pairs of chef pants from ChefsCloset.com, but unfortunately, they arrived a bit too big. I had ordered XL, but it turned out that I really needed L. Additionally, I had accidentally ordered striped pants instead of the checkered ones that I intended to get.
I reached out to customer service to see if I could return them, and they initially approved it. I went ahead and paid the shipping costs to send them back, hoping to get a refund or exchange for the correct size and pattern.
However, much to my disappointment, they ended up rejecting my return and sent the pants back to me instead. This was quite frustrating, especially considering that I had already spent $40 on these pants that I can't even wear.
Overall, I have to say that I'm pretty disappointed with their customer service and won't be recommending them to anyone else. It's frustrating to spend money on something that doesn't work out and then not be able to return it, especially if the company promises that they'll take care of it for you.
Buyer Beware: Horrible Customer Service Experience with ChefsCloset.com and UniformAndLinens.com
Ordered some chef coats from ChefsCloset.com which is owned by Imperial Textile and I gotta say, I wasn't too impressed. I got my package and the coats were way too big for me. I tried talking to their customer service about it and they straight up told me that they can't accept any returns for the coats. I mean come on, not even the one that was still in the package?! What a bummer.
Honestly, this had to be the worst customer service experience I've ever gone through. It's always a big risk when you order clothes online and it's a huge disappointment when it doesn't fit you right, but to have no option to return? That's just plain wrong. So be warned, if you're looking to purchase some chef coats or any other uniform items from ChefsCloset.com or their sister site UniformAndLinens.com, make sure you get the size right or you'll be stuck with it.
Overall, I was really let down by their customer service. It's a real shame and a waste of money. Make sure you know what you're buying before you buy.
Disappointing Experience with ChefsCloset.com's Customer Service - Missing Items and Frustrating Response
I was lovin' the goods that I was getting from ChefsCloset.com until my last order came in 4 items short. I was mad, mad, mad, because I needed those items for my chef gigs. I decided to hit up their customer service to see if they could help me out. The lady on the other end of the line was cool and all and told me she'd get back to me. I was already anticipating a long wait time, but she actually did hit me back the very next day!
But then, things got messed up real quick. She told me that based on the weight of my package, the order was good to go when it left the facility. Like, what?! I know I ain't crazy, I'm missing 4 shirts! I even told them they need to double-check their scales, but now I ain't heard back from 'em. I done placed 3 orders in under a month and they ain't getting my business again until they give me my shirts, ya hear?
ChefsCloset.com Complaints 0
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Is ChefsCloset.com Legit?
ChefsCloset.com earns a trustworthiness rating of 69%
Generally safe, but check closely before sharing details.
ChefsCloset.com has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Chefscloset.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Chefscloset.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About ChefsCloset.com
The website offers an extensive selection of chef coats, pants, aprons, hats, footwear, and other essential gear that is both functional and stylish. The product range includes top brands such as Chef Works, Dickies, Happy Chef, and more. Customers can choose from a variety of styles, colors, and sizes to find the perfect item that fits their preferences and needs.
The company's website is user-friendly, making it easy for customers to navigate and browse through the selection of products. Customers can search by category, brand, or product, making it easy to find the exact item they need. The website also offers clear product descriptions, detailed sizing charts, and high-quality images to help customers make informed purchasing decisions.
ChefsCloset.com takes pride in offering competitive prices, exceptional customer service, and timely delivery. The company has a dedicated team of customer service representatives who are available to answer any questions or concerns that customers may have. Additionally, the company offers a hassle-free return process, which makes it easy for customers to return or exchange merchandise if needed.
Overall, ChefsCloset.com is a trusted and reliable source for culinary apparel and accessories. With its extensive selection of quality products, user-friendly website, and exceptional customer service, it is no wonder why it has been a favorite among chefs and foodservice professionals for over two decades.
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ChefsCloset.com Contacts
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ChefsCloset.com phone numbers+1 (716) 856-2646+1 (716) 856-2646Click up if you have successfully reached ChefsCloset.com by calling +1 (716) 856-2646 phone number 0 0 users reported that they have successfully reached ChefsCloset.com by calling +1 (716) 856-2646 phone number Click down if you have unsuccessfully reached ChefsCloset.com by calling +1 (716) 856-2646 phone number 0 0 users reported that they have UNsuccessfully reached ChefsCloset.com by calling +1 (716) 856-2646 phone number
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 27, 2024
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