Chicme’s earns a 4.5-star rating from 1804 reviews, showing that the majority of fashion enthusiasts are exceptionally satisfied with their apparel and shopping experience.
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A Blend of Quality and Concerns - ChicMe Review
As I delve into the reviews of ChicMe, I find a mix of experiences that paint a nuanced picture. Customers appreciate the shopping experience, good quality, and stylish clothing offered by ChicMe. However, concerns arise regarding issues like sizing discrepancies, delayed deliveries, and challenges with returns. It seems that while some shoppers are delighted with their purchases, others face hurdles in the process. If you value unique styles and are willing to navigate potential hiccups, ChicMe might offer you a blend of quality products and occasional challenges to overcome.
I give the company an overall 5 star rating on quality, range, and cost of merchandise as well as cu
I have made two purchases - which have both superseded my expectations, and of course, the prices are extremely reasonable. Based on those purchases, I would not hesitate to order from them in the future (currently I am experiencing financial difficulties). Much of the merchandise they offer for purchase would be difficult to locate or afford financially otherwise and hence is another reason for my loyalty and gratitude. I give the company an overall 5 star rating on quality, range, and cost of merchandise as well as customer service, nominal insurance fee (guaranteeing a full refund or re-shipment), speedy delivery (averaging on 2 weeks from time of purchase for in-stock items), and reasonable shipping charges as well as many discount offers and coupons.
Why do you want to join this branch?
Why do you want to join this branch?
How do your strengths align with the core values of the Space Force?
Where do you see yourself in 5 years?
This should be around the Space Force and ways you seek promotion in this branch - speaks to longevity and not just trying to get an easy assignment
We noticed you have lower scores, what have you done to improve your overall marks?
What is your greatest weakness?
What is the Space Force motto?
How is your physical fitness? If it is not at the current marks what are you doing to improve them?
What will you uniquely bring to the Space Force?
Please provide a situation where you handle a difficult manager?
How do you handle stress and pressure?
Tell us about yourself
Less than 90 seconds. Not a hurried responses with 2 or 3 examples through STAR method
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Pros
- Trendy Fashion Selections
- Competitive Pricing Models
- Frequent Promotions & Discounts
- Global Shipping Options
- User-Friendly Website Design
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Cons
- Inconsistent sizing across products
- Limited customer service responsiveness
- No free returns for international orders
- Quality varies widely between items
My ordering with you guys has been good except for
My ordering with you guys has been good except for my second order I never received it I've been fighting with you guys and my credit card company to get my money back or my merchandise but so far it's been good I like your merchandise but I would like to have my merchandise for my second order which was back in December 20 21 and I did not receive my money on my merchandise which was a total of $125.26 and I would love to have one or the other if you don't mind I'm being very nice I have ordered a lot of clothes from you Jack from you guys and I'm getting ready to put in another order if this was a scam I wouldn't keep ordering from you guys you may have sent out the order but the people who you have delivering it you should check with them but I have no way of checking that out but I am very upset about that second order
Honest Customer
I read reviews before purchasing from here. I saw good and bad, a lot of bad. I won't lie. I was worried about it after I purchased about how the material would be, how would things fit, I was especially worried about the shipping seeing as so many people posted about issues they had...
I 100% had a great first experience! It came earlier than expected, I downloaded the app and was able to follow where it was at the entire step of the way! I got 10 items for less than $100 and every piece was in good condition. The material was great for some pieces and good for others. I also ordered some sandals. Bottoms were a bit snug, but I am going to order up a size next time to try to adjust that. I only ordered shirts, and dresses in medium and the size was perfect!
I will be purchasing again!
Thank you for a painless online experience.
Great site for little pick me ups
My experience was pleasant. I wasn't bombarded with " you left these in your cart" I was able to take a good week to make up my mind without hassle. The clothes are very cute. The only reason its not 5 stars, is because I wish they would use some other fabrics. I get that polyester is cheap and warm, but it sometimes causes me to break out, so I cant always wear it. :( As I'm sure it's not just me out there with this problem.
I received an item of clothing that came with pockets on the inside of the garment, but no hole to put your hands in the pockets. I said I would like to return the item for store credit and instead they said they would send me a new one free of charge, even tho I didn't want it.
I received a different shirt from my order instead as the replacement. Not what was supposed to be replaced. So I gave up. Now I have a jacket with no pockets, that I dont like, and 2 hot girl summer shirts haha.
Beautiful Dress. BUT. the material is SEE-THRU in the chest portion
The dress was beautiful and I ordered it for my wife for a special event. The dress arrived thankfully three days before the event. It is shipped from overseas so you must be patient with shipment... it took nearly 3 weeks to get it. Again, the dress was beautiful... BUT... the material was completely see-thru in the chest portion. The dress on the website appears to have thicker material because when you view it on the website, it is not see-thru at all but the dress that arrived for my wife was completely see-thru in the chest portion. She tried several different bras and other things to be able to wear the dress but to no avail. She wants to keep the dress so we are working now with a seamstress who is going to fix the issue for us so that she can wear it at future events. We were totally bummed and had to go out to purchase a new dress and new shoes (haha) for the special event but we have hopes that the seamstress will come through for us so that she can wear it in the future.
Strikingly creative face mask, appropriately made for daily wear
I was very pleased to recieve my face mask! The items arrived on time and w/o any hassle. Each one cosmetically fashionable, form fitting due to their adjustable straps to tighten around the ears. However, the mask are an basic double layered cloth material, no breathable properties manufactured into this material so it lays heavily upon your face and slightly feels suffocating after extended wear. I basically had to adjust and then re-adjust my mask in a short period of time throughout ONE store visit. Now this may be caused from my eyewear but it would fall down my nose or snap off of my ear when adjusting my glasses, or after feeling the sense of it twisting to dominatly one side of my face. The masks would be perfect if they had Been made with the HD image shown in the items descriptive photos. - Ive worn two of the three face masks while
In and out of public areas. Been given Many compliments, masks are very handy for this difficult time, but not made 4 extended time lapse of wear.
Delivery took longer than I'd hoped
All items were lovely and just as I had expected. Will defiantly be ordering from you again. My only issue was that 1 item was out of stock and therefore it held up my entire order, which then meant my items were not dispatched or delivered to the time frame expected.
I had to chase for my order to obtain this information and then physically ask them to post out what was in stock and the extra item to follow - if someone had reached out to me first I might have been able to receive the rest of the items in the time I'd hoped and not miss the event date I needed the clothing for.
So my only observation to note, if perhaps either make it policy to distribute items that are in stock with the other items to follow, or some one within customer services make contact when they know an item isn't available to make that decision at the time.
Thank you.
As I have written previously, I just wish someone had contacted me first to explain the item was out of stock and that my delivery was going to be delayed.
Some items are not as advertised
I received an email confirmation after placing my order and they did follow up with tracking and delivery information. I received my package within 10 days or less, everything was in ONE big bag each item in it's own separate single bags as well normal packaging. All items were present and packaged well, no defects except for one. A pair of sweat pants I ordered (gray Ruched sweat pants) to be exact, folded neatly and clean until I unfold them to see a dead bug with its legs not far from it's body on my pants. I immediately put them down and got my phone to begin recording, I used the camera filter on Instagram so that it had date & time stamp, I also recorded the packaging I removed my clothes from showing the name of the site I made the order with in a separate video seconds after ending the initial video. I was highly disappointed my pants were not Ruched as advertised BUT to add insult to injury or injury to insult, a deceased insect was in my clothes. As I stated in my review for this specific item I will be emailing your company with this information to take further and necessary action, this is highly unacceptable and unprofessional.
Negative experience with ChicMe: Shipping delays, inaccurate information, difficulty cancelling order, lack of communication from customer
As a shopper who has recently had a negative experience with ChicMe (chicme.com), I feel compelled to share my thoughts in order to prevent others from undergoing the same disappointment that I did. I had placed two orders with the website, but unfortunately, the shipping information provided was not accurate, causing my orders to be delayed and arriving far later than anticipated.
Moreover, I faced difficulties when trying to cancel one of my orders, despite not having received it in weeks. I was told that I could not cancel it and would have to wait until it arrived before being able to receive a refund. This was truly an inconvenience, and to top it off, the dress I had ordered for my birthday did not arrive in time. I had to spend additional funds to buy something else in its place as it was an important event for me.
The clothes ended up arriving far too late, and despite not needing them, I would have had to pay to return them myself, so I kept them. I must say, however, that the jacket I received was of good quality and to my liking.
What really upset me was the lack of communication from ChicMe's customer service team. I was only given one response when I requested updates regarding my late orders, and that was after several requests. Their response was also not helpful as they stated that the order had shipped but did not give any other information about the status of my package.
I believe that updates to shipping dates and times should be provided in real-time, and the company should be more concerned about the satisfaction of their customers. I should have been provided with a full refund as it was their mistake that caused the delay.
All in all, I was deeply disappointed with ChicMe's service and would not recommend it to others. It was a terrible experience that I would not want others to go through. The continuous lies and inconveniences have made me lose faith in this business, and I will not be considering future purchases from them based on my experience.
I wish I seen these reviews before I even ordered any thing from this company I will wait and see just order at the beginning of this week but I tried putting in my order numbers and nothing! Better business bureau and attorney general office
ChicMe - A Scam: Poor Quality Clothing, Unethical Business Practices and Terrible Customer Service for Online Shoppers
As a frequent online shopper, I was extremely disappointed by my experience with ChicMe. I felt compelled to share my experience as a warning to other potential customers. I placed an order for two dresses on their website, totaling ?56.58. To my dismay, the dresses did not arrive for over six weeks, and I did not receive any communication from ChicMe during that time.
After attempting to reach out to them through their online chat feature, I was met with a rude response from one of their representatives who essentially told me to be patient and ended the chat abruptly. Feeling frustrated, I sent a lengthy email explaining my dissatisfaction and warned them I would open a complaint with PayPal if they did not refund my money. Suddenly, ChicMe replied and claimed that my items had just shipped that day, and they provided a tracking number. However, it still took another two weeks for the items to arrive.
Upon receiving the dresses, my disappointment continued. The quality was shockingly poor, and they were paper-thin, see-through, and barely the size of a tea towel. It was clear that their clothing was manufactured using cheap materials and shoddy workmanship. I attempted to return the items, but ChicMe forced me to engage with them through email before initiating a return. Unfortunately, they ignored my emails, and I was left with no choice but to open a complaint with PayPal.
The return process was also a nightmare. ChicMe deliberately did not include an invoice in my package, hoping I would give up on returning the items. However, I created my own invoice with all my information and paid out of pocket for the return shipment. To my dismay, I have not heard back from ChicMe since then, and I am out both money and time.
To add insult to injury, ChicMe presents customer reviews on their website, but they do not allow customers to leave reviews themselves. Additionally, they reserve the right to remove reviews, making it incredibly challenging for customers to find truthful, unbiased feedback before making a purchase.
Overall, my experience with ChicMe was an absolute scam, and I would not recommend them to anyone. Their unethical business practices, poor quality clothing, and lack of customer service make them a terrible choice for online shoppers.
ChicMe is a nightmare: Terrible back-and-forth emails, unyielding refund policies, and non-existent customer service. Avoid at all costs
ChicMe (chicme.com) is a nightmare! I had ordered some clothes from them in November for Christmas gifts, and when my package arrived - a whole week later - it had been delivered to an entirely different address. Frantically, I reached out to their customer service, hoping to get the issue resolved as soon as possible, but instead, I was met with the most terrible back-and-forth emails. They kept on telling me to check my mailbox or ask my neighbors, which was super unhelpful. Can you believe that? After dishing out $120, they had no problem with leaving me high and dry! When I pressed them for a refund, they offered me a measly compensation of $20 but outright refused to refund my entire order, despite their responsibility for the lost package. It was infuriating, to say the least!
And that's just one part of the issue. Since it took three whole weeks for the package to arrive, I'd already made alternative gift arrangements elsewhere. I needed a complete refund on my card, so my only option was to return the items which had still not arrived anyway. But ChicMe is making it almost impossible for me to get my refund, with their policies that are completely unyielding. I get a daily email from them, trying to entice me with offers and discounts, which is just infuriating. They keep on ignoring my requests for a full refund, and their customer service is an absolute joke.
I cannot even begin to express how frustrated I am with this company. Their policies are terrible, the quality of their clothing leaves much to be desired, and their customer service is non-existent. Who does that? They didn't even bother listening to any of my concerns or follow their policies! I could go on and on. Suffice it to say that I will never order from them again and will do everything in my power to warn others about their terrible service.
So, to anyone considering purchasing from ChicMe: please do yourself a favor and save yourself the headache. They show no regards for their customers or the purchases they make. And just because they have low prices, don't be fooled into thinking they offer good value for money. Avoid them at all costs.
ChicMe's clothing didn't fit despite following size chart; poor customer service and refund policy
When I ordered two items from ChicMe's website, I was disappointed to find that the clothing didn't fit me properly. Despite carefully following their size chart and ordering a medium (37 inch bust), both items had a bust measurement of only 28 inches, not even close to fitting me. I contacted their customer service team and was informed that they could give me a 40% discount on my next order, which I thought wasn't quite generous considering I'd still be paying 60% extra.
In an attempt to get clothing that fit me, I decided to reorder the same items in a larger size, despite the risk of them still not fitting. However, at checkout I found out that the 40% discount was just an ordinary discount for the items, meaning that I would still be paying the same amount again. This began a back-and-forth email exchange of over 50 messages, with me providing photos of the packaging, labels, tags, and measured items. Eventually, ChicMe agreed to give me a refund once I returned the items at my own expense.
I was frustrated by this because their returns policy clearly states that return postage will be paid by ChicMe if it's their error. I even sent them a copy and paste of their own terms and conditions, but they refused to accept their own policy. It cost me AUD $94 to return the wrongly sized items that were inaccurately described on their website.
I was extremely disappointed by ChicMe's lack of customer service and attention to detail. I would not recommend purchasing from them and it's doubtful whether I will receive the refund I'm entitled to. I've turned to PayPal to try and sort it out, and I hope others avoid this company altogether. In contrast, I've had consistently positive experiences with companies like Sammydress, Dresslily, Buykud, Vivid Linen, eBay, and Aliexpress, all of which have received five-star ratings from me. ChicMe is by far the worst online shopping experience I've ever had.
Beware of False Advertising and Poor Customer Service at ChicMe Clothing Retailer
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My experience with ChicMe (chicme.com) was extremely disappointing. After receiving my order, I quickly realized that all of the materials were incredibly thin and cheaply made. I decided to take advantage of their return policy, which promised returns within 14 days. However, things went downhill quickly from there.
When I requested a return and refund, they tried to convince me to keep the items by offering store credit or a mere $10 back on a $70 order. It took several attempts for me to get them to agree to the return, but then they informed me that I had to return everything within 7 days, not the 14 days advertised on their website. This was already a big red flag for me, as their website's policies did not align with what they were actually doing.
Next, I followed the instructions on their website and sent them a photo of my return ticket to expedite the refund. However, despite their promise of a full refund, they only agreed to give me my money back once they received the items. I raised my concerns several times and even provided screenshots of their website stating a refund would be given upon receipt of return ticket proof. But instead of addressing my questions directly, their unhelpful customer service team kept ignoring me.
Overall, ChicMe's false advertising, lack of transparency, and poor customer service made for an extremely frustrating experience. I would definitely not recommend this clothing retailer to anyone.
Disappointing experience with ChicMe: wrong items received, difficult return process, and poor customer service. Would not recommend this online
I recently had an unfortunate experience with ChicMe, an online clothing and shoe store. I placed an order for three pairs of shoes but was disappointed to receive items that were completely different from what I had ordered. One pair of shoes came in a crushed box with no information on it, the second pair came in a bag with no tags or information on it, and the last pair was just thrown in the shipping bag with a hole in it.
As someone who shops online regularly, I expect a smooth and hassle-free return process if something goes wrong. However, ChicMe's return process was anything but smooth. I had to fumble around their website to find out how to start the return process, and even then I was required to contact customer service to facilitate the process.
When I contacted customer service to complain about the items, they asked me for specific SKUs related to the items in question. I found this request odd since the SKUs were already on the invoice they generated for the return. Instead of resolving the issue, they kept asking me for more stuff, including pictures of the SKU numbers attached to the shoes that did not exist. It became apparent that the company's primary objective was to string me along instead of resolving my complaint.
After several days of back-and-forth with customer service, I was told that their website cannot accept returns, and they refused to help with the wrong size, damaged, and missing items that they had sent. It is disheartening to receive such poor customer service, especially from a company that claims to be legitimate.
In conclusion, I would not recommend ChicMe to anyone. Their misleading and fraudulent practices left me feeling cheated and out of pocket. It is essential to conduct due diligence before shopping online to avoid such experiences.
Impressive selection & reasonable prices on ChicMe; minor issues with ordering process & communication but quality of items exceeded
As a shopper on ChicMe, I was impressed with the vast selection of items available on the website. I appreciated that the items loaded continuously as I browsed, making it easy to find exactly what I was looking for. However, one minor issue I noticed is that when you click out of an item, you are taken back to the beginning of the earlier page, making it necessary to search for the point you were at before. This can be a bit time-consuming, but overall it was not a major problem.
When my package arrived, I was pleasantly surprised by the quality of the items. The price point was reasonable and the quality ranged from decent to surprisingly good. Prior to receiving my package, I had read some negative reviews and was worried about what I might receive or if I would receive anything at all. Compared to other online retailers, ChicMe did not provide as many updates about the status of my order, which made me a bit nervous. Additionally, finding a record of my order was not easy and I only received written descriptions of the items, not photographs. I would suggest that photographs alongside descriptions on order acknowledgements would be much more helpful to customers. In the future, I will try to make a pdf copy of my order before sending it off.
It did take about four weeks for me to receive my order, which is on the longer side. However, given the time of year and the current supply chain issues, I am not that surprised and am not complaining. Overall, I would recommend ChicMe for their extensive selection of items and reasonable price points. While there were a few minor issues with the ordering process and communication, they were not significant enough to deter me from shopping with them again in the future.
ChicMe review: disappointing quality, difficult return process, unhelpful customer service. Not a trustworthy company
My experience with ChicMe has been nothing short of frustrating and disappointing. I was so excited to receive my order, but when I finally opened the package, I was in shock. The items looked nothing like the pictures on their website, and the quality of the material was very poor. The colors were not the ones I had ordered, and the dresses were completely different from what I had seen online.
The worst part about it, however, was the return process. I had assumed that I could just print out a return QR code and send the items back, but it wasn't that easy. I had to contact their customer service, and they refused to give me the address to send the items back to. Instead, they tried to convince me to keep the products and even offered me a sale price. It was clear that they were trying to make it so difficult for me to return the items that I would just give up and keep them.
I finally got the address to send the items back, but it was to the states or to China, which would have cost me a lot of money. Considering that ChicMe claims to have warehouses all over the world, it was surprising and frustrating that I had to send them so far away. Even when I told their customer service that I wouldn't send the items back to the states, they continued to ignore my complaints and tried to offer me a sale price again.
Overall, my experience with ChicMe was a complete disaster. The customer service was terrible, and they did not listen to my complaints at all. The return process was difficult and expensive, and the items were not worth the money I spent on them. I would highly recommend that you do not order from ChicMe as they are not a trustworthy or reliable company.
Poor customer service experience and delivery issues with ChicMe orders
I recently had an experience with ordering from ChicMe and it did not go well. I placed an order for two rompers that caught my eye on their website two months ago. Unfortunately, to my dismay, I never received my package even though the status online said it was delivered. It turns out that the package was actually delivered to the wrong address. When I reached out to ChicMe for assistance, they provided an online form to fill out to provide an update on the package status. I selected the option "I didn't receive my package," which directed me to contact their customer service team at ***@chicme.com.
To my surprise, I received a response from a representative named Leyla within 24 hours. However, her response was less than satisfactory. She seemed dismissive and offered no solution to my problem. According to Leyla, she could only tell me that the package was delivered, so I had nothing to complain about. I found this response frustrating because clearly, if the package was delivered to the wrong address, the customer did not receive what they paid for.
I wrote back to Leyla and explained that I would not have reached out for help if I had received my package. I also shared that the tracking information stated that the shipment ended up in a county, but didn't specify the actual town that I was in. I requested a refund or asked if they could resend the items to me at no additional cost. However, Leyla replied once again and told me that they couldn't do anything for me since the shipment was marked as "delivered."
This experience left me feeling unheard and dismissed by ChicMe’s customer service team. In addition, I found it disappointing that their packages take so long to ship and that they don't ensure that they arrive at the correct address. Unfortunately, because of this bad experience, I won't be shopping at ChicMe again. It's a shame that they seem more interested in receiving payment than actually caring about their customers. I hope that they will take this feedback seriously and look for ways to improve their customer service in the future.
ChicMe Review: Why You Should Avoid This Fashion Site at All Costs
Are you on the lookout for trendy fashion pieces without breaking the bank? Well, ChicMe seems like the perfect solution at first glance but hold your horses before making any purchases. There is a myriad of reasons why this site is best avoided, and here's why.
Firstly, rest assured that what you'll receive in the mail will be nowhere close to the images displayed on their website. You'll be extremely lucky to even receive the item at all. They claim to be located in China, which means that shipping will take a lot longer than expected, and there is no guarantee that what you'll receive will be worth the effort. If you believe that something is too cheap, that is probably because it is, and it's not worth the gamble.
Furthermore, ChicMe is known to use stolen images on their website, which is a red flag in itself. Even the employees whose pictures are featured on their website are more likely to be fabricated. The site also fails to provide a confirmation email or follow up with customers, which is a cause for concern, especially if you run into trouble with them.
In the event that something goes wrong, don't expect much help from ChicMe. They repeatedly send copy-pasted responses to complaints, displaying a lack of concern towards customer satisfaction. They also speak little to no English, which makes communication much more challenging.
Finally, ChicMe has been scamming people for a year, and this is just the tip of the iceberg. The site operates with no headquarters, which means they can't be brought to justice. It's worth mentioning that the internet is filled with dangers, and China is one of the biggest offenders, known for its fraudulent clothing companies.
In conclusion, ChicMe is not worthy of your time, effort, or money. There are plenty of alternatives out there that offer good quality products and are open to communicating with customers. Stay safe online and avoid ChicMe like the plague.
Chicme Complaints 237
SCAM SITE. EVERYONE READ THIS
I'm going to keep this simple. READ IF YOU WANT TO PROTECT YOURSELF
1. This site does not send the pictured items. See #4
2. They are not located in the USA so don't bother contacting the BBB, they can not help you. Chicme.com is located in China.
3. Because they are located in china, do not expect your clothes to arrive in 2 weeks. Think 3-5 weeks. The clothes are made to order (in a few minutes time). I repeat, you will get something (not all you order), that is so easy to make, that will resemble a cheap Halloween cape. You have been warned. You will not receive items that are too difficult to copy for the price. Try it if you think otherwise. Order something with a zipper or with any kind of weight to the item and you will get nothing more than a tracking number with an item that never shows up as customs confiscated it.
4. They use stolen images on their site. You might see one real image of a Chinese employee as the last picture in the series, if you actually click to "see more pictures".
5. They will not send a confirmation email.
6. If you try to complain they will send the same repeating reply. They speak no English. It is all copy pasted script.
7. The 50% off sales are always running... Don't be fooled to think you found them on a "special event" day... go to waybackmachine.com and you will find that this company ran daily sales at 30/40% to start to gain legitimacy.
8. This site has only been scamming people for one year but they pronably have sister sites which is common for scam sites like this. Usually advertising in other scripted languages. So be wary of other sites with the same design... cough
Now, you are probably wondering why this site has not been shut down yet. Easy, because this site has no headquarters so no government body can stop or identify them. See #2
P. S: for those of you who only look at the 5 stars, enjoy the broken English reviews left by chicme.com's employees.
Fact: the internet is dangerous and china does not investigate fraud from clothing companies, if they did every factory would be shut down for child labor practices. Chicme is protected by anonyminity but you can warn other people not to order from chicme.com.
This site simply exists because there is, sadly, no internet police against anonymous entities in China.
AND yes I too was victimized for a substantial amount and I will continue warning people out of vengeance and to get some justice one day. Que the fake chicme.com representative response. In 3... 2... 1...
Clothes
I ordered 2 items from this company and both were terrible quality and sizes were off.. I asked to have them returned to be offered a 50% refund which I refused and asked for a returns label for a full refund, I was then offered a 60% refund, once again I refused.
They offered me a return label to return the items and informed me it would cost around £4 to return, I accepted printed the label and sent the items back.
I have had a notification on my Klarna that they have read adjusted what I owe to ChicMe to £12.59!
I have queried as to why this was and was informed that my shipping cost to send the goods to me £7 I would have to pay and my return cost £4.86
I do not think this is fair so I have just paid £12.59 for nothing, this shouldnt be allowed.
Claimed loss: £12.59
Desired outcome: refunded and more so i want to warn people to steer clear as this is wrong.
Confidential Information Hidden: This section contains confidential information visible to verified Chicme representatives only. If you are affiliated with Chicme, please claim your business to access these details.
Package not delivered
I ordered in November 2023 and the package never arrived. They state it did but I have cameras and nothing was delivered. I contacted USPS and they cant help me or find the package. I have communicated via email and text with Chicme and all they do is give me the run around. Horrible customer service. I should have reviewed their reviews it seems to be a general business practice. Absolute Scam. The tracking number provided is 92626902816707910012466082
Claimed loss: 143 dollar worth of merchandise
Desired outcome: Refund or Voucher of the purchase of $143 dollars
Confidential Information Hidden: This section contains confidential information visible to verified Chicme representatives only. If you are affiliated with Chicme, please claim your business to access these details.
Is Chicme Legit?
Chicme earns a trustworthiness rating of 27%
Assess your risks. Protect your personal information when dealing with Chicme.
Based on our evaluation, Chicme has resolved only 0% of 237 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.
Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.
Chicme protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We found that the website Chicme is based in a high-risk country and appears to be selling well-known brands at unusually low prices. This could be a sign of potential fraud or counterfeit products.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for Chicme. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- Chicme has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
- A long registered date for chicme.com can be seen as a positive aspect for Chicme as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
- The age of Chicme's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
- Chicme.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Chicme.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- Several positive reviews for Chicme have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
- We looked up Chicme and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Returning items order no 01013407904
I received my order on 19/10/23 and I asked to return them within 4 days of receiving them, therefore meeting their returns window. ChicMe customer team then wrote to me to offer me 10% to keep the items to which I said I wanted to return still, then the next message they offered me 25%, I still said I wished to return, then I received another message...
Read full review of ChicmeClothes and shoes
I placed an order for clothes and shoes. One item was ordered twice in error. None of the clothes fit and the shoes were broken/disassembled.
I submitted ticket # TK010000599353 to return the items within the 14 days offered by the company. First they tried to talk me out of returning the items by offering discounts, and I kept stress to them that I had no need for something that I couldn't wear. We kept going back and forth and finally they said I was now outside of the 14 day return period!
They stopped responding to my requests to return and now I am stuck with them and there is nobody to file a complaint with so they are held accountable for all of the people that they have scammed! @Luz Martinez in Florida is the owner.
Desired outcome: Refund my money
Returning anything is a huge hassle
The Return Policy page says “If you’re not 100% satisfied with the items you received, please contact us within 14 days upon receiving them to initiate the return process.”
I ordered shoes that were mislabeled, so I contacted them as the return page says, but they gave me such a hard time. They essentially tried to give me a discount instead of allowing me to return them, and said that I would have to be the one to cover return shipping. Nowhere on their return page did it say anything about this. Also, they take days to reply, so by the time we were finally reaching an agreement, they told me I was no longer in the 14 day return period.
This is extremely misleading. Do not order from here unless you’re actually okay with no returns because that’s what it SHOULD say on their page.
Desired outcome: returning them for a full refund
My order that wasn’t delivered to my address at all. And chic me representatives are telling me they will give me $20 to compensate
My order number [protected], didn’t get delivered to me at all . I don’t even sign for it . But when I waited and realised it’s taking too long then I emailed ChicMe . They told me to contact their DPEX their shipping company . The number they gave, was untraceable. So I got back to them , ChicMe is not even trying to help me S if it’s my fault . It’s chic me’s courrier so they should be following up with them and if customer is telling them I haven’t received my order I have a camera installed at the entrance of my house , and it shows all my deliveries with ppl, and time so I will put up a case against ChicMe and go to court with the proof . If chic me doesn’t take responsibility and send me my order or refund my money !
Desired outcome: Refund my money or send me my order!!
Product return
I ordered some clothing form your company, the product arrived on September 25th, but they did not fit, I started the return process on September 26th, I first was told I would get $ 5 dollars or a 10% discount. I responded that I did not want to keep the product because they did not fit but would like to get a full refund. At this time, I was supplied with...
Read full review of ChicmeOrdering/shipping - where's my stuff?
I ordered 11 items. It supposedly shipped in two orders. One item in one package, 10 in the other. Only one package arrived. The one with one item. Other never came. When I made contact the suggested to reach out to my local postal carrier. I did. Branch and my actual mail carrier. They only received once package inwhich they delivered. I am still going back in forth with them as they only want to argue that it was delivered and offer me $20 for $137 spent. JOKE! RUDE! CLASSLESS! And continued fraud as this is a common issue with this company. My one tank top I did receive, sure, cute, good quality but definitely NOT worth $137 as that is all of my order I received. Also for record, I have a security system no "other", "second" package has been delivered so stolen is not it. Only my money. I've filed a complaint and for my money back from my financial institution. Shame on this company!
Desired outcome: A full refund
Omg same thing they told me . Same incident! Is this company fraud company ?
Orders [protected] and order [protected]
I ordered some clothes from this web site chic me. It took long time to recieve it and when i did the clothes were poor quality. I have been asking for nearly a week in multiple emails for a return address to return the items. I emailed all their emails and finally they are giving me refund on one but the other im still disputing with my bank. i had...
Read full review of ChicmeItems Refunds
Ordered several items from Chicme UK they took 2 weeks to arrive, when the goods finally arrived the materiel was awful, the clothes were to big all except 1 item, i ordered 2 bracelets which aren’t great but you can’t return jewellery why? I retuned 4 items out of 7, when I contacted them about the return I got offered discounts to keep items. I refused, finally got a returns label & sent goods back via Royal Mail, I checked the cost of the postage with staff at the counter I was advised it would be £3.40, I have had another email from Chicme saying my parcel is overweight, how? It wasn’t over weight when it was delivered yet it’s 3 items lighter & it’s over weight. It was weighed at the P.O counter.
Desired outcome: Full refund
Both
I purchased 3 pairs of shoes on the 10th of July. I elected to get regular updates on my order. I had to seek updates on my own each and every time. When doing so, the latest information was never available. So, I had to contact customer service. Customer service might as well have been an ancient robot programmed for one response no matter the question. Long story short, I never received my order and ChicMe refused to reimburse me for my order. Conducting any form of business with ChicMe is highly unrecommended. Save yourself the hassle by staying clear of them. I would go as far to as suggesting that you block their ads. ChicMe will bombard you with false hope of presumingly affordable products that you will never see and they will not assume any accountability for the unseen products. Giving ChicMe a rating of -10 Starts is too modest.
Desired outcome: Sparing other consumers the headache of being robbed of their hard earned money
4 dresses that I purchased from your company chicme
I have been trying to return 4 dresses to you I received and paid in full for, one is a blue and white halter dress, a pink and white dress, a white dress and a purple patchwork dress. No one has contacted me at all concerning the dresses except to ask if I wanted 10% off the dresses and keep the dresses. I donot want that. I want to return these 4 dresses please.
Dolores Golden
3002 Trio Street
Richmond, Va 23223
[protected]
Desired outcome: Please refund all monies that I paid for the dresses. Dolores Golden 804-683-[protected] Trio Street Richmond Va 23223
Gina Baconi Dress
Please could you call me on
[protected] UK regarding a faulty dress.
I have never worn fur to feathers falling off & is still in packaging & still tagged.
Please call as my husband has cancer & it’s difficult texting & simpler to chat on the phone.
The dress is faulty & cannot be worn.
Regards
Tracey Davenport
I would like to return to show you how bad the dress actually is as soon I I try to remove packaging the feathers just fall off.
I need a code & address of where to return the item!
Return
My order arrived and some of the products were not as described …I immediately started the procedure for a return of those particular items.
I received an email offering 10% refund
I declined and again asked for a return
I received an email offering 30% refund
I declined and again asked for return instructions
I received an email offering 50% refund
I advised them that the items were useless to me and reiterated that I’d like to return 4 of the several items I had purchased
I was only then provided the address (missing information so I had to find out in what state they were located in) and was told the return fee would be on me .
No problem…I returned the items EXACTLY how they told me to …tags still attached, in original packaging and sent picture of the receipt with tracking information…as they requested. They then responded that they are no longer refunding me? So it’s now cost me $31 to mail the items back, my property is literally enroute to them and they’re keeping my product, my money and it’s cost me shipping
I have photos to substantiate all information outlined above
Desired outcome: Refund of my return
Product - Order confirmation
I am writing this complaint as I have tracked my order and it is still showing as "Warehouse awaiting for packaging". My order number for tracking purposes is:
[protected] for 3 items that was ordered on June 26, 2023 and still haven't received my order as yet.
Should I be connected with Paypal to cancel this order as I would appreciate a response as quickly as possible.
Thank you.
Josie Joseph
Return / refund they don’t do though policy say does
Lie about return/ refund. Won’t give it to you instead waste you time back and forth messaging (waiting 24hrs for a response) on trying to give you 10% coupon & refund
To keep clothes you don’t want. Then keeping messaging until they let your time expire to return. I believe that’s their strategy. They offered 10% to 30% coupon then once expired Sat can give $5 coupon. Are you serious. Besides the products are cheap & thin n inconsistent in sizing! Not a reputable company.
Desired outcome: Get my number back n ppl know what to expect from them
Order
I ordered a three outfits on may 16, and I been emailing them about it for three weeks. I receive one item trust that I didn’t ordered on June 16, I been emailing them l about the timing of my shipment and I only got one response from my shipment, I have the wrong order and I can’t even reached them no phone number or anything. I paid for two more outfits and still have no received them, they need to be talked to or something. People don’t have money just to be giving out
Customer Service
Customer service and the company refusing to honor its 14 day return policy.
Recieved items after vacation when they were ordered for vacation wear. Recieved them on June 10th initialed a return on June 12th. Customer service has been excchanfing messages with me asking me to keep the clothes for a discounted refund. They're CS is absolutely horrible. This is the first time that I have had this issue with this company as I am a returning customer!
Desired outcome: Please refund.
Terrible customer service and delayed delivery: my disappointing experience with ChicMe
When it comes to online shopping, there is nothing more frustrating than not receiving your order on time. Unfortunately, this is the case with ChicMe. It has been over a month and my order is still processing or out for delivery. This is causing me a lot of stress as the event for which I ordered the clothing has already passed. Without knowing when my order will be delivered, I simply cannot risk ordering from this site again.
As if the delay in receiving my order was not enough, I am now having issues with returning the items I did receive. I was disappointed to discover that the quality of the clothing was poor and I wasn't able to fit into them. When I requested a full refund, they only offered me 20% which I declined. However, when I shipped the items back to their California address, I wasn't able to provide the weight of the package as I used a flat rate box. Despite providing a tracking number, ChicMe is now not honoring my refund because of this.
This is unacceptable. I paid for the items, shipped them back, and still did not receive a refund. To make matters worse, they can now resell the items and make money off of them again. It feels like a form of robbery. To save yourself the hassle and disappointment, I highly advise against purchasing anything from this site. Not only was the quality disappointing, but the customer service was terrible. Save yourself some time and money and shop from a different online store.
About Chicme
The website features a wide range of products, including dresses, tops, bottoms, swimwear, activewear, lingerie, shoes, bags, and accessories. Each product is carefully curated to ensure that it meets the high standards of quality and style that ChicMe is known for.
One of the standout features of ChicMe is its commitment to providing affordable fashion. The website offers regular discounts and promotions, making it easy for customers to get their hands on the latest fashion trends without spending a fortune. Additionally, the website offers free shipping on orders over a certain amount, making it even more convenient for customers to shop.
ChicMe also prides itself on its excellent customer service. The website has a dedicated customer service team that is available to answer any questions or concerns that customers may have. Additionally, the website has a hassle-free return policy, ensuring that customers are satisfied with their purchases.
Overall, ChicMe is a great option for women who want to stay on-trend without breaking the bank. With its wide range of products, affordable prices, and excellent customer service, it's easy to see why ChicMe has become a popular destination for fashion-forward women.
Here is a comprehensive guide on how to file a complaint or review about Chicme (www.chicme.com) on ComplaintsBoard.com:
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- Summarize the main issue with Chicme in the 'Complaint Title' section.
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- Provide detailed information about your experience with Chicme.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
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- Use the 'Claimed Loss' field to state any financial losses.
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Ensure to follow these steps to effectively file a complaint or review about Chicme on ComplaintsBoard.com.
Overview of Chicme complaint handling
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Chicme Contacts
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Chicme phone numbers+86 216 176 2186+86 216 176 2186Click up if you have successfully reached Chicme by calling +86 216 176 2186 phone number 267 267 users reported that they have successfully reached Chicme by calling +86 216 176 2186 phone number Click down if you have unsuccessfully reached Chicme by calling +86 216 176 2186 phone number 176 176 users reported that they have UNsuccessfully reached Chicme by calling +86 216 176 2186 phone number
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Chicme emailsvipsupport@chicme.com100%Confidence score: 100%Supportsupport@chic-fusion.com100%Confidence score: 100%copyright@chicme.com99%Confidence score: 99%Legalsupport@chicme.com98%Confidence score: 98%Supportbusiness@chicme.com97%Confidence score: 97%affiliates@chicme.com97%Confidence score: 97%
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Chicme address71-75, Shelton Street, Covent Garden, London, England, Greater London, WC2H9JQ, United Kingdom
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Chicme social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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