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CB Car Dealers Chrysler Recently purchased a pre-owned 2013 dodge dart
Chrysler

Chrysler review: Recently purchased a pre-owned 2013 dodge dart

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recently (one month ago) purchased a preowned 2013 Dodge Dart from

McDonalds, located in Bridgton Maine 04009. After two weeks the car would not start. I called MacDonalds and notified them of the problem. The car was approximately 2 miles from my home requiring a neighbor to come and pick me up as I was stranded several miles from home. So, I had it towed at a cost of $90. The problem was the clutch switch which had snapped upon pushing on the clutch to change gears. It thus It needed a replacement, The part is no bigger than a box of cigarettes. The repair Tech Craig repaired it and did not charge me for it as it was a defective part. One week later in my driveway the ar would not start again. So, another tow to MacDonalds at a cost of $80 for the tow. It was the same part (cultch switch. that failed again.) This time I was charged $355. One week later it happened again. I called Craig the repair mgr. at Macdonald for assistance. Craig said he would send a contract repair crew Thy arrived immediately. It took them ten minutes at NO CHARGE to fix it. He showed me the part that had been replaced at MacDonalds with electrical tape wrapped around the switch. ($355) for electrical tape? I have I had indicated to them that I had a disabled wife at home, and I am 78 years old living on a meagre pension. The had no loaner to give me during the entire process, thus putting the burden on my neighbor to offer rides. I returned to MacDonalds and asked for the Manager. After explaining the above and he claimed he would have to charge me again or give me several free oil changes. The Manager absolutely refused to refund the $355 for the electrical tape repair, and treated me with no respect. I have bought since my retirement for 14 years every car from MacDonald's. Frustrated I left and said "I will no longer buy future cars there. His response was "See what I care".

There were the witnesses of the Asst. Sales Mgr. And Repair tech.

Claimed loss: $355 for a fraudulent repair.

Desired outcome: Repay me $355.

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