Circle K’s earns a 1.1-star rating from 1687 reviews, showing that the majority of convenience store shoppers are dissatisfied with shopping experience.
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Employer
I went to my normal circle k [protected] hwy 80 Phenix city Al. I paid for 20 in gas inside but when I went to pump nothing came out. I went back inside to complain and maybe move to another pump but the manager wouldn't listen to me and said what I was charge was from my bank. I wasn't complaining about the charge that was for my other stuff. She wouldn't listen and I left with no gas.
Claimed loss: My time, almost late to work because of going back in
Desired outcome: Would like an apology never been treated this way at this one and now I have to find another gas station
Milk 2% 1/2 gallon
On November 10th I purchased a 1/2 gallon of milk that had a use by date of December 3rd. When I opened it for a bowl of cereal it didn't taste quite right. Then I poured a glass and couldn't drink it because it was definitely sour. I have a feeling that the cooler it was stored in may have been over temp and spoiled in the cooler at the Scottsdale Rd. and...
Read full review of Circle Kveterans day promo
i will put it very easy to understand >>>its time to boycott your company>>reason the absolute failure of training staff. today veterans day >>i am a 69 yo viet nam veteran, went into circle k carbondale ill, for 2 coffees. approx 9 45 am. two women 1 bl. 1 wh. behind counter. wh. was involved, other standing b.sing thought bl would say something as i stood, nope bl. kid moved in front she took him ,me other called , rang up purchase of coffees, 4.00 not only were these 2 total [censored]es they did not even think to give vet discount ,even tho wearing nam vet shirt and cover. not one word of support for vets..i did get resolved>>> but your company makes billions because of the sacrifice and this is proof of the crap from your company. this vet is going to get very loud about it. whoopie a cup of coffee that costs you what a dime and you charge 2 bucks. its boycott time!
Desired outcome: boycotting your company
Kitchen manager
Rude kitchen manager, lady with tattoos on her hand and neck. She has a general demeanor of misery that follows her. Yells she loves her job in loud and derogatory manner. Talks on the phone with her blue tooth head phones about how she will close the doors. Saying things like ,(little [censored] your all screwed). And talks about how much trouble she will cause for all her co-workers. She creates a severely hostal work place. I feel bad for the other employees that work there. If she hates everyone and her job so much why doesn't she just get a different job.
Desired outcome: She should be nicer to people and not create a hostile work environment for her co-workers. She clearly has severe issues!, She needs Jesus or something.
Likes to talk loud enough for others to hear how she will cause problems for the other people who work there. She is just super angry on the regular. Hostile towards her co-workers. You know the lady with tattoos on hands and neck. Always on her phone talking [censored]. She has said she will get the store closed down. Talked about how she was going to quit. She has some serious issues going up there. I feel bad for the other people who have to work with her. She clearly hates her co-workers and her job.
Locking the gas station to go on break
Is it common practice for the gas station to be locked so that all of the workers can go on break together? At this location, at least twice a month, the entire store is locked at night and there can be no one seen in the store. Once the workers locked the insides so that they could empty the trash and refill the wiper fluid trays together, while a line...
Read full review of Circle KPending transactions
I have pending transactions that are duplicates of actual transactions. I have 5 of them. Oct 2nd at 7:32 am, Oct 4th at 8:40 am and three more. I contacted the store and my bank and they said they couldn’t do anything. It adds up to 60 dollars missing from my bank account. No one else used my card, they are duplicate transactions that are still pending, but the money was taken out of my account.
Read full review of Circle KPoor employee conduct, attempted assault on customer,
Walked up clerk was locking door said they were closed when I asked if I could grab a soda and locked the door. A uoung lady walks up and said she needed to get something to drink she forgot to buy and the same clerk opened the door for her and let her in. I shook my head and said that ain't right so the clerk says you wanna get something too you big cry...
Read full review of Circle KSoda machines are out of supplies several days a month due to not getting co2, syrup, ice, no caps or lids or straws
It is the Circle K in Kingman, AZ on Stockton Hill and Gordon. I have the SIP AND SAVE for a drink each day. Their deliveries for supplies come from Bullhead, AZ, not that far away, but they seem not to receive them until they our out. They call, then have to wait 2 or 3 day to receive them. This month they have been down several days, Can they please receive their supply deliveries on a regular schedule before they are completely out. Please keep your stores stocked properly.
Gasoline pump # 6 hose is leaking gasoline while pumping.
On Sept 23, 2023 at 11;19 am I was pumping gasoline at the Circle K station located at 10011 Hudson Ave. When I removed the handle from my vehicle I felt gasoline dripping down my hand and arm. I also noticed gasoline dripping on the ground. When I went in the store I notified the sales clerk and she told another employee about the problem. The other employee said " oh yes, she called that in the other day" I left as soon as I could!
Why wasn't the pump shut down?
Manager customer service issue 9-20-23 and 9-2-23 about 7:00am on both days
Manager Customer service issue 9-20-23 and 9-2-23 about 7:00AM on both days, I walked in to the store, as I do every morning and accidently spilled my coffee on the counter top by the register, apologized and asked for a towel to clean it up, acting manager says no, I'll get it, so I went to refill coffee cup, then went to apologize again, and was met with...
Read full review of Circle KUnacceptable practice
I sent a driver to the store in norton ohio at 21 & 585 for truck fuel, gave driver my EZ pay card and 100.00 cash since there is 150.00 day limit, pumps would not read card, driver tried to prepay with the card, said cant prepay with card or cash on truck lanes to use car lane, how the hell do you get a semi in car lanes at prime hours, signs on pumps they cant print receipt inside and ALL pumps are out of paper, we have to file reports with receipt VERY POOR CUSTOMER SERVICE,
on anothe rnote I was at 2 different stores in different states last month and no windshield washer fluid in ANY dispenser and no papertowels in dispenser , how do you check oil,
Desired outcome: invest in your stores, your CC store is not convenient at all for the rates they charge
Manager
I am a 53 year old black woman, and I have shopped at the same Circle K for over 15 years. Today at 11606 Balm Riverview, Rd. Riverview FL 3356…the Circle K, manager would not let me purchase tobacco products, even though I had my ID. I was with my friend, who is in her mid 30s. She forgot her ID. The manager asked for her ID, and when she didn’t have...
Read full review of Circle K and 4 commentsEmployee
Hello, I went into your store today at 5601 S. Florida Ave., Floral City, FL 34436. And I was purchasing a polar pop and two packs of cigarettes and my total was higher than usual so I questioned the cashier and told him I asked for the specials let gold shorts And he basically verbally attacked me and told me that he is not a mind reader, and that that i...
Read full review of Circle KAsking you to sign up for rewards, that they do not deliver
I spend at least $300 a month in this store 1108 Sprite Lake Road winter haven fl 33880. and have signed up for the rewards/ I have not gotten any and asked the employees who ask the manager who told them for me to call the complaint line. They do not care and should not be telling people that they can get rewards. I called the corp. office and they said I...
Read full review of Circle KTobacco sale for 55 year old needs id? Wtf???
I have gone into Circle K for past 15 years getting my Tobacco chew. The same lady has rang me up for a number of years. She has the southern accent. Today she decides to card me. I'm 55 years old and I look it. I'm not under 40 years old. I'm a retired veteran who served this country. I take my walks daily to the store without a drivers license because I'm...
Read full review of Circle KLottery ticket unpaid
I purchased a POWERBALL ticket from Circle K on Schwarz Street in Edwardsville, Illinois 62025 on August 6, 2023, at 8:30:03 AM. The draw was held on August 7, 2023, and was a Winning Ticket. The number above the bar code is [protected]. How do I know this? I still have possession of the original ticket. The first time I took it to the same...
Read full review of Circle KEmployees
On 9/5/23 in the morning I went into a Circle K in Tucson, Az at 36th and Mission. I don't normally go to this store in the mornings, but I just wanted a drink. I witnessed 3 employees behind the counter saying some awful things, making fun of customers and I believe other employees that they apparently they don't like. Now I'm not easily offended, but whoa, what they were saying was, well, not appropriate for a business, especially when there are customers in the store. Someone should really train these people, or better yet just fire them. If they do not even know what customer service is they shouldn't be helping customers. I won't be going back there, at least in the mornings.
Desired outcome: Re-trained on customer service and preferred for all three of them to be fired.
Auto check out woes
All the fancy self checkout technology in the world doesn't excuse not having a brain to operate the software. The register operator had me remove my items from the scanner and put them back 4 times all the while incorrectly ringing up my items (double per item). When I finally made a comment along the lines of, "I get a half hour off for lunch everyday, if...
Read full review of Circle KCustomer service
This store is absolutely disgusting. The employees are lazy and rude. Everyday I go to the drive thru but , they always have it blocked off for no reason other than being lazy. This evening I went there literally nobody was there but , the drive thru was blocked offf but , the front door was open like it was opened. If that wasn’t bad enough the employees were outside smoking cigarettes and talking to their friends. I hope you can find better people to work for you if not you will continue to lose business.
Discrimination
I was treated disrespect1fully as a black u.s. army veteran in your store in front on at least 10 people. I was humiliated and cursed at by 2 of your employees including the manager.
The incident occurred on Friday August 4th between the hours of 1:00pm and 2:30pm.
My contact information is [protected].
This is getting out of hand and the blatant disrespect needs to stop and headquarters needs to know this is happening in its stores. It's a slap in the face of military veterans that visits your stores daily.
I also plan on contacting the Better Business Bureau, Attorney General. My Veteran representative as well as write to my congressmen.
Desired outcome: How military veterans are treated
Circle K Reviews 0
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Overview of Circle K complaint handling
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Circle K Contacts
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Circle K phone numbers18771877Click up if you have successfully reached Circle K by calling 1877 phone number 8 8 users reported that they have successfully reached Circle K by calling 1877 phone number Click down if you have unsuccessfully reached Circle K by calling 1877 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling 1877 phone number78%Confidence scoreLithuania8800 555 46478800 555 4647Click up if you have successfully reached Circle K by calling 8800 555 4647 phone number 1 1 users reported that they have successfully reached Circle K by calling 8800 555 4647 phone number Click down if you have unsuccessfully reached Circle K by calling 8800 555 4647 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 8800 555 4647 phone number100%Confidence scoreRussia+1 (602) 728-8000+1 (602) 728-8000Click up if you have successfully reached Circle K by calling +1 (602) 728-8000 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (602) 728-8000 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (602) 728-8000 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (602) 728-8000 phone number+1 (972) 537-5885+1 (972) 537-5885Click up if you have successfully reached Circle K by calling +1 (972) 537-5885 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (972) 537-5885 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (972) 537-5885 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (972) 537-5885 phone numberSouthwest+1 (951) 273-1175+1 (951) 273-1175Click up if you have successfully reached Circle K by calling +1 (951) 273-1175 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (951) 273-1175 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (951) 273-1175 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (951) 273-1175 phone numberWest Coast+1 (800) 268-5574+1 (800) 268-5574Click up if you have successfully reached Circle K by calling +1 (800) 268-5574 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 268-5574 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 268-5574 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 268-5574 phone numberWestern Canada+1 (888) 999-9301+1 (888) 999-9301Click up if you have successfully reached Circle K by calling +1 (888) 999-9301 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (888) 999-9301 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (888) 999-9301 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (888) 999-9301 phone numberCentral Canada & Quebec+1 (800) 361-2612+1 (800) 361-2612Click up if you have successfully reached Circle K by calling +1 (800) 361-2612 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 361-2612 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 361-2612 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 361-2612 phone numberEastern Quebec & Atlantic Division+1 (506) 382-8575+1 (506) 382-8575Click up if you have successfully reached Circle K by calling +1 (506) 382-8575 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (506) 382-8575 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (506) 382-8575 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (506) 382-8575 phone numberMoncton, New Brunswick+45 70 101 101+45 70 101 101Click up if you have successfully reached Circle K by calling +45 70 101 101 phone number 2 2 users reported that they have successfully reached Circle K by calling +45 70 101 101 phone number Click down if you have unsuccessfully reached Circle K by calling +45 70 101 101 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +45 70 101 101 phone number100%Confidence scoreDenmark+372 675 7777+372 675 7777Click up if you have successfully reached Circle K by calling +372 675 7777 phone number 1 1 users reported that they have successfully reached Circle K by calling +372 675 7777 phone number Click down if you have unsuccessfully reached Circle K by calling +372 675 7777 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +372 675 7777 phone number100%Confidence scoreEstonia+353 12 028 888+353 12 028 888Click up if you have successfully reached Circle K by calling +353 12 028 888 phone number 6 6 users reported that they have successfully reached Circle K by calling +353 12 028 888 phone number Click down if you have unsuccessfully reached Circle K by calling +353 12 028 888 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +353 12 028 888 phone number71%Confidence scoreIreland+371 80 009 005+371 80 009 005Click up if you have successfully reached Circle K by calling +371 80 009 005 phone number 1 1 users reported that they have successfully reached Circle K by calling +371 80 009 005 phone number Click down if you have unsuccessfully reached Circle K by calling +371 80 009 005 phone number 2 2 users reported that they have UNsuccessfully reached Circle K by calling +371 80 009 005 phone numberLatvia+47 22 962 000+47 22 962 000Click up if you have successfully reached Circle K by calling +47 22 962 000 phone number 2 2 users reported that they have successfully reached Circle K by calling +47 22 962 000 phone number Click down if you have unsuccessfully reached Circle K by calling +47 22 962 000 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +47 22 962 000 phone number33%Confidence scoreNorway+48 222 552 255+48 222 552 255Click up if you have successfully reached Circle K by calling +48 222 552 255 phone number 1 1 users reported that they have successfully reached Circle K by calling +48 222 552 255 phone number Click down if you have unsuccessfully reached Circle K by calling +48 222 552 255 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +48 222 552 255 phone numberPoland+46 84 296 300+46 84 296 300Click up if you have successfully reached Circle K by calling +46 84 296 300 phone number 1 1 users reported that they have successfully reached Circle K by calling +46 84 296 300 phone number Click down if you have unsuccessfully reached Circle K by calling +46 84 296 300 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +46 84 296 300 phone numberSweden+1 (855) 276-1947+1 (855) 276-1947Click up if you have successfully reached Circle K by calling +1 (855) 276-1947 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (855) 276-1947 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (855) 276-1947 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (855) 276-1947 phone numberGrand Canyon Division, Phoenix, AZ(919) 774-6700(919) 774-6700Click up if you have successfully reached Circle K by calling (919) 774-6700 phone number 0 0 users reported that they have successfully reached Circle K by calling (919) 774-6700 phone number Click down if you have unsuccessfully reached Circle K by calling (919) 774-6700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (919) 774-6700 phone numberCoastal Carolinas Division, Raleigh, NC(813) 910-6800(813) 910-6800Click up if you have successfully reached Circle K by calling (813) 910-6800 phone number 0 0 users reported that they have successfully reached Circle K by calling (813) 910-6800 phone number Click down if you have unsuccessfully reached Circle K by calling (813) 910-6800 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (813) 910-6800 phone numberFlorida Division, Tampa, FL(330) 630-6300(330) 630-6300Click up if you have successfully reached Circle K by calling (330) 630-6300 phone number 0 0 users reported that they have successfully reached Circle K by calling (330) 630-6300 phone number Click down if you have unsuccessfully reached Circle K by calling (330) 630-6300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (330) 630-6300 phone numberGreat Lakes Division, Akron, OH(850) 454-1070(850) 454-1070Click up if you have successfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have successfully reached Circle K by calling (850) 454-1070 phone number Click down if you have unsuccessfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (850) 454-1070 phone numberGulf Coast Division, Pensacola, FL(331) 251-7300(331) 251-7300Click up if you have successfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have successfully reached Circle K by calling (331) 251-7300 phone number Click down if you have unsuccessfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (331) 251-7300 phone numberHeartland Division, Lisle, IL(812) 379-9227(812) 379-9227Click up if you have successfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have successfully reached Circle K by calling (812) 379-9227 phone number Click down if you have unsuccessfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (812) 379-9227 phone numberMidwest Division, Columbus, IN952-830-8700952-830-8700Click up if you have successfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have successfully reached Circle K by calling 952-830-8700 phone number Click down if you have unsuccessfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 952-830-8700 phone numberNorthern Tier, West Bloomington, MN720-758-6200720-758-6200Click up if you have successfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have successfully reached Circle K by calling 720-758-6200 phone number Click down if you have unsuccessfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 720-758-6200 phone numberRocky Mountains Division, Greenwood Village, CO(912) 285-4011(912) 285-4011Click up if you have successfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have successfully reached Circle K by calling (912) 285-4011 phone number Click down if you have unsuccessfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (912) 285-4011 phone numberCircle K South Atlantic, Jacksonville, FL(704) 583-5700(704) 583-5700Click up if you have successfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have successfully reached Circle K by calling (704) 583-5700 phone number Click down if you have unsuccessfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (704) 583-5700 phone numberSoutheast Division, Charlotte, NC+1 (800) 324-8464+1 (800) 324-8464Click up if you have successfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 324-8464 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 324-8464 phone numberTexas Division, San Antonio, TX
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Circle K emailsreply@circlekeasy.com100%Confidence score: 100%Supportcomments@circlek.com100%Confidence score: 100%Support
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Circle K address1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
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Circle K social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 06, 2024
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