Circle K
Reviews and Complaints

Since april and the other lady have been replaced from the store on maple and rhodes this store have gone down hill. I have been going to this store for over 10 years and I have never been so unsatisfied by the professionalism in this store. The younger workers are rude they don't greet they don't say thank you have a good day, numerous times the store has not been open in the mornings and people standing out regulars being late to work. The language and action in that building has caused other regular customers to say that they don't even want to come here anymore because of the ignorance that is showed.. When april and the other lady was there everyone loved going they kept it clean they were friendly and started your day off good by always greeting you and telling you to have a good day they stayed on top of thieves and always manage to conduct themselves in a very professional manner. Your staff now there is horrible rude ignorant and lack professionalism they stay on their phones they hold conversations with each other and make customers wait until they are done they wear anything in there and I know there is a uniform to be worn the only one I have seen was a lady name tina I think a young girl she was pleasant but the boys in the morning the and afternoon rude this is not a good look especially when you have regulars I wish you would really get april back because we miss here and miss the way she made a customer feel

I'm a former employee of circle k in goldsboro nc off of memorial dr. My name is shanna carson. I got sick in 2021can't remember the month was out for a couple of days let me add I had been with the company 5 or 6 years. Anyway was told if I didn't come back that Thursday not to come back had dr.notes so district manager called me and said she was moving me to a different store and told me to go in and do sick leave tried but my manager had changed my password on my dash and she has everyone's password so she can do that. A week later I got notice of termination I do know the laws in NC unfortunately for them. I had left for a year and was never removed out of their system so when I came back I never got offered medical benefits spoke to my manager about this also never resolved so now I have a ton of medical bills and guess what Im still not working due to being ill still and have since filed for disability. I've also hired a lawyer for wrongful termination and medical bills. After all those years you would think hr would see what's really going on in their stores by these managers and appreciate the employees who bust their butt for a measly 12hr job.

Today I was in a circle K at around 12:45pm (April 9th, 2023) and bought 2 drinks (coffee drink and gatorade) and gas. There were no iced cups for iced coffee so I grabbed a Circle K Brand bottled frappuccino. When I got home I realized that there was mold/ milk slime growing on the inside of the bottle. I checked the expiration date and it was February 20th, 2023.

Circle K on hwy 21 in Covington,Louisiana. I went to go do a doordash order at McDonalds . I parked in the parking lot bc I needed gas and got drinks . There was nobody in line so I went up to cashier ready to get gas and pay for drinks. Your employee Heidi turned me away and said to use the self checkout . Mind you I have never been in that store and have never used self checkout besides at Walmart. I personally know her , she has a vendetta against me (SA victim of her husband at 16) and she personally told me she was going to kill me and beat my [censored] . Do something about this cause I’m am a customer and I shouldn’t have been treated like that. Personal stuff should be left at home NOT brought to work. It’s their job whether they like it or not. I do not have videos or photos because I was in a rush to get out of there to get my fiancé from work.

Is it company policy to charge for ice refills? I haven't gotten a definitive answer. The store by my job never charged me for my daily 4cups of ice refills but the store by my house does. The manager at one store says it's free. I bring my own cups, lids and drink carrier. If I go by my house I'm charged and get conflicting stories from different managers.

The date was 03/26/2023 @ 3:56:13 pm. I believe the store number is 4701404. After fulling, drove around to use the air pump. The hose was not working, and I could not get air into the tire. It was a yard tractor trailer I needed to pump up. I went into the store and asked the clerks about a refund. The manager mumbled something that I was not able to fully hear. I latter realized She said that she was not going to stay over just to a two-dollar refund. She went into the office and wrote down her figures. about 30 seconds later She came out made herself a large fountain drink and did not speak to me, did not pay for the drink and walked out the store. got into the care that obviously was there to pick her up and left. I asked the other clerk if it was a yes or a no about the refund. and she said that the manager was checking it out. I informed her that she took off. after the customers cleared out, she confirmed that she indeed left. and I would need to come back and talk to a manager. I am disabled and it is hard for me to walk and stand. I did not catch the times she mentioned because of the pain I was now in. It would cost me more in gas to go back to get the refund and cause me more pain waiting to talk to someone. the situation could have been solved at the time I was there.

I just Started My Fleet account, its not cracked up to what it is advertised as. There is NO Discount at the Pump on Gas. The Fees for the account are numerous and were not disclosed when signing up. The account is a complete Joke and a rip-off with WEX. So, sham on me for not doing my homework better when opening this account.

\Don't want anyone else to be suckered Like I was! So here is your warning and I will post this same warning everywhere hat will listen so hopefully it gets through.

Small Business Owner

I've worked for circle k for almost 16 months now. I started out at one store where I went from full time hours to almost no hours, and every time the assistant manager came in on the morning shift I was sent home. It got so bad that I transferred to another store in town where I'm still at I think anyways. There I've been mistreated so badly it is unreal. I started out with hours than went to nothing to just get them back, but every time my boss gets mad about something I did My hours get cut. She promoted me told me I had earned it just to take it back from me before even proving myself. She gaslights me so I second guess myself all the time. Calls me names under her breath and doesn't think I hear them. I complain to my market manager and nothing is ever done about it. She acuses me of being under the influence right in the middle of shift. I keep telling there is some kind of leak in store or something that is has inflitrated the air system cause I would be fine before work and not soon after I would start feeling sick my tongue would swell up and my body would start aching. I even had customers complain about the smell. Yet on days and grave shift everything is fine. The safety and well being of there employees should be up most important and is not and if they are they only cater to their pets. Before coming to this store and previous store they were dumps dirty and gross. I cleaned both of them up and brought business in to them. All my customers love me and when work cause the store is clean and there is product on the shelves. I have sabatoged since day one. nov 23 2021 to present

Who ever it was who was running the front of the store, I honestly really don't care who, the person who runs this store can be held accountable for this as well. But I didn't appreciate who me and my father were talked to when we were asking to buy some pizza's from y'all and whoever was behind the register gave a really disgusting attitude and the "I don't give a [censored]" attitude. If this happens again we will make sure one of y'all or both y'all lose your jobs. It was really uncalled for and because of this you can and will lose profit from this! 😡😡😡😡😡😡

Night shift black female mid 30’s will not give her name ( i dont blame her)

Since day one she was hired over a year ago i have tolerated her rude behavior but now her pant got to bog for her .she sits on her bun bar stool playing on her cell phone will not look at you

Acts like its killing her to walk 3 feet to get a item behind the counter. Now with self check outs she is even worse

We have tobdo that always per her instruction

Then bag our own items i guess soon we will be unloading your supply trucks

I ordered a whole pizza and they tried to charge me for each individual slice telling me they can’t charge for a whole pizza. I have phots of the advertisements y’all have.

I went in on Friday02/24/2023 at around 10 am and asked for a whole cheese pizza, the cashier said she had to check with the lady running the food area to see if she was going to make any pizzas that day. Eventually the lady said yes and then the cashier told me that they can’t sell the pizza for $5 and asks if I still want it, I told her that was fine, since the price difference should just be $1.99. As they make the pizza, I browse the store, I see that around their fountain drink area, there are frozen pizzas for sale at $6.99 each. I end up grabbing a bag of chips and head to the counter to pay, the bag of chips was only $1.99, but my total came out to $12.35. I asked her why it was so much, I also took a photo of what she rung up (6 sliced cheese pizza, 3 mxm tx expnd deli(no idea what this is), 1 pepes chile limon), she brought the cook over and they said that they had to charge it as individual slices because they had no other way to ring it up, they then said that they already told me it wasn’t going to be $5, I said I understood, and that I also know the pizzas are normally $6.99. They said they couldn’t ring it up for that amount because they had no way to do it, that’s when I mention the frozen pizza marked for $6.99 and asked why they don’t just scan that one, then they said it was because they’re not selling me the pizza in a box. I didn’t modify anything or ask them to change how they packaged the pizza, regardless, they said that because they’re not going to put it in a box that they had to charge it by slice, they then asked me what I didn’t understand, and I went over the whole conversation again, but decided to just leave and not buy anything at that location because of how rude and shady the interaction was. I did take a picture of what they rung up, I also took a picture of the advertisements. Thankfully there was another location nearby, so I just went there and ordered a pizza, I also spoke to the store manager at that (good) location.

3:45 pm, Mesa, Arizona. Store Location : Corner of Lindsey and University. I had just left our local "Neighborhood Hardware Store". after picking a few items up and stopped at the local Circle K store, to purchase a few more items. I took items to register instructed to go to. I used the same card at Circle k as I had at the hardware store. The Lady behind the register told me, your card has been declined. She said to try again in which I did and once again she told me to try it again and once again it declined. However, I noticed the register machine did not give the option to "run as credit". In the meantime, the Lady working the register asked this other little gal to come and look at machine. The reply she got was."if it doesn't work on the second time. It won't work on the third". When I first entered the store, there were approximately ten customers which soon became twenty, then upwards of Thirty Customers. I was then asked to step to the side, and they would help me soon. After 15 to 20 minutes, of waiting I decided my best option was to leave as I was starting to have pain and weakness. I have Stage four, Terminal bone marrow cancer. I just couldn't stand there much longer. All that time spent trying to get my card to work and being put aside to wait more, the little lady never did come down to help anyone. As I left, she turned on the ladder and looked at me. I said to her, "It's okay, there is another store just up the road", thanked her and left. All in all, there were no transactions on card at the store by me.

I go to circle k daily to get ice I usually bring 6 cups with me and get 2 new ones every day the circle k by my house doesn't have ice because the machine is down so I went to another store way across town and was told I have to pay for ice even if I bring my own cups that I've already bought I've been told many times that is against policy I'm confused about why I have to pay 7 dollars for ice when I paid for my cups the day before this is ridiculous I've thought about buying an ice machine but it's so expensive

These employees are a joke, and so is the manager. Rude [censored], nasty attitude and very simple minded. As well as the employees rude disrespectful and I couldn't tell one that does get high there. But since there is no drug test apron hiring, I guess I expected different. Boy was I wrong. I intend to co. Aim about this store everyday until something is done