CityBus Kuwait’s earns a 1.0-star rating from 51 reviews, showing that the majority of passengers are dissatisfied with commuting experience.
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City bus misbehaviour and business
Sorry to say but I was travelling into city bus from farwaniya to jaleeb and the driver misbehave with me and abused me with a very rude behaviour. When my destination arrived and I said to stop the bus and just I said please behave nicely he did not stopped the bus and told me that he will take me to the police station he closed the bus gate. Somehow I stopped the bus and I get out of the bus when other passenger was getting out. He just insulted me in front of everyone and shouted on me just because my leg get slipped and my hand fall on the machine of ticket with force.. I want strict action on that bus driver. Attaching the ticket.
102A
From hawally waiting the bus 8:30am to 9:20am no bus service , another company have 2-2 bus service oh come on we are wrong buy this company pass please if u can't increase ur buses in the is route so we will change our bus pass with KGL.every day same same issues kindly solve the issues or we change with another company
In jahra bus come very late
In jahra bus stop opposite Khayma mall date 08/04/22 waiting from 10.15 pm and got citybus 103 at 11pm
In this gap of 45mins I have seen 3 citybus come from Kuwait to jahra out of this 3 not a single bus came at stop of Khayma mall (near sultan center)
I have also seen 5 KGL buses passed from my side
Hope u will take serious action against this issue
About the driver
02/04/2022 - 8.20 am
I am in the bus write now
Its 102x
From mirqab stop
The driver is rude and speaks inappropriately, when asking him is there a reason that you stop for along time he answer with if you want to go fast go taxi and he take the money out and open the door! Iwas shocked the way he answer me and he get me very angry I just ignore him and setback and he keep looking to me throw his mirror and walking very slowley (10m/h) for like half min continously
Desired outcome: I would like an apology
About city bus
12:48 3 city bus pass in salem mubarak st why all closed the sign and they dont want to take passenger whats the problem for them they dont want to work or they want only talking telephone while there time finish😡😡😡😡 and we have work!
Route # 21A 7010 and route # 21 not stop at Kuwait red crescent society at 4.45 pm as this bus was busy in changing kindly do the some necessary steps
Rough driving
Dear city bus manager
I am long time traveling in city bus this incident was happen in 7-2-2022 time 15:52 route 77x driver : 25039 very rough driving n he doesn't know how to drive
Kindly take action against him
The driver get money but he didnt give the ticket
morning 9:40 agaila to mahboula i trip in the bus bus but the driver get money from me but he didnt give me the ticket
Citybus Travel
Now days the buses are looking very untidy and I had observed before as well and yesterday was pathetic which I experienced in citybus. Some idiot just chew tobacco and spitted in the bus at the back side sitting. There are CCTV's in the bus and they should get this recording and penalize the person who did this in the bus. It becomes very difficult for other commuters to commute looking at all these. I am attaching the pics and my travel ticket for more information. I don't know who was that person who did this but please see CCTV and find out.
i am a city bus passenger long time, last two weeks ago and its happened again this morning that from Fahaheel i came down to my building to catch up the bus according to my time, the bus came and i was in the right place but the driver didn't stop and it happened also to the second city bus.. yellow bus came how many time and stopping to get me but i have the bus pass. from 6:45 am to 7:25 am the city bus came twice only. but the yellow bus came 4rth times.
im wondering why? is this the customer service you gave to the passengers? the city bus are empty why they don't let us to come in? and when the city bus is full why they make it to much crowded? where is the social distancing that we need to implement for every bus. 2 buses for 15 mins compare to the yellow bus. can i refund the money, i dont like the service.
driver ignoring passenger even they are empty and taking to much passenger in one time
driver 20787, bus : 7121, duty : 57 trip. driver didn't give change 700 fils. my ticket number : 1297.
Please give my money .
Driver : 20787, bus: 7121
Driver attitude
Im complaining about last sunday july 25, 2021 I ride in a1 bus when we reach in apollo salmiya he asking me if im using bus pass I said yes and he told me to go down because he is late already he need to go back in avenues I said I only using a1 passes so he go but when we reached boulevard stop light he go u turn and he didn't bring me where should I go down I told him im only delicates and he didn't listen he go u turn to go back avenues... I go down and walk should be he will drop all the passenger before he go back where he need togo. That is not good not because i'm alone already passenger in the bus so no need to drop where should be I go... Please I want some action to this complain... I post my ticket so you would know who's the driver
Bus driver bad character
The Bus driver of city Bus 39A which go to suban area is always talking very bad words to customers. Today the driver make a fight with customers also. Not stopping at the bus stops he is always making rush drive with other bus. When customers ask to stop the bus at stops he was told that he will not stop there. After that he talk bad words to the customers. Today's issue is not a first one. Before also same likes happened. Please take the necessary action to this driver. If the driver repeat like the customers will not not become patiently at all time.
Driver no. 21658
Bus no. 8851
Trip - 2
I paid 1 kd from Salmiya to Mahaboula the driver give me 0.150 Fils coin as a change.
Im working in salmiya and i live in fahaheel but the bus 999 always don't want to go until fahaheel most of the drivers are like that
Your driver face to face me i give provided
I was in the city maliya today and waiting on bus stop but i was so mad when one of your bus didnt want me to ride although im waiting in bus stop..i was waiving my hand but got didnt notice or just ignoring me..its so really hard to ride from there.
I was lost my wallet on 14/11/2023 wen I was coming Fahaheel to salmiya 999 rut at night time 9pm Fahaheel to 10:30 salmiya steps out that time I was forgetting my wallet My name Mukesh Tandel and my phone number is [protected] if anyone found my wallet please contact me thank you
ticket number [protected]
driver 22566
bus 5337
77
i asked ur driver for one week paas but he not gave me 1 week pass he told me i never gave u one week pass he talking shoudly with me ...
please take action [censored] soon as possible
because he same things do others passanger .
Very unreliable City bus service.
Bus is never stoping in bus stop and never cared for their passengers
102A bas not stop in mahbula daily evening 8 30 pm
Because drivers are seeing customers in the bas pass
Then why should we have pass ?
Driver is not stopping the buss on long term parking area in airport. Even after signaling many passengers to stop but he didn't bothered.
Driver :22615
Bus 5619-DT
Bus no 39a subhan to sharq via ardhiya coop bueses are not stopping driving even not coimg on time waiting for hours and hours to gets bus please ask driving to stop at there stops for customers waiting like hours for buses date 21 8 2023 and time i was waiting from 8 40 and bus came 10 5
CityBus Kuwait Reviews 0
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Overview of CityBus Kuwait complaint handling
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CityBus Kuwait Contacts
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CityBus Kuwait phone numbers+966 188 2211+966 188 2211Click up if you have successfully reached CityBus Kuwait by calling +966 188 2211 phone number 105 105 users reported that they have successfully reached CityBus Kuwait by calling +966 188 2211 phone number Click down if you have unsuccessfully reached CityBus Kuwait by calling +966 188 2211 phone number 93 93 users reported that they have UNsuccessfully reached CityBus Kuwait by calling +966 188 2211 phone number
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CityBus Kuwait emailsfeedback@citybuskw.com100%Confidence score: 100%Support
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CityBus Kuwait addressSulaibiya Industrial Area, Block № 2, Building № 800100, Kuwait
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CityBus Kuwait social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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