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CB Vehicle Rental and Leasing Classic Parade Hire vehicle not supplied and no refund has been given
Classic Parade

Classic Parade review: Hire vehicle not supplied and no refund has been given

B
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7:28 am EDT
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We hired a Lamborghini for my sons prom on the 28th June, we were told they would contact us 24 hours before with the arrangements to deliver the car, we had paid the full deposit and the cost of the hire 12 days before and thought everything was in place. On the 27th June we had not heard from Andrew Brown so my husband emailed him and he replied with there has been a supply issue and he won’t be able to supply the car, we then emailed back asking for a refund only to be told he was having issues with his bank and couldn’t process refunds at the moment. We started looking into this company only to find out that they are scammers. We have took legal advice and sent a letter before action and we have had no response and no refund to date

Claimed loss: £5650

Desired outcome: Refund of full amount

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Aug 02, 2024 5:21 am EDT
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86-90 Paul Street, London, England, Greater London, EC2A4NE, GB

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Dear Bonnie D,

Thank you for leaving a review. Classic Parade has recently been a target of fake and malicious reviews which may be from a competitor. Feedback means a lot to us; however, we are not able to find your name on our system. We endeavour to deliver a 5 Star service with every hire, if we have not reached your level of satisfaction, we would greatly appreciate the opportunity to make it up to you. Please contact me on rent@classicparade.co.uk with reference numbers / names etc and I will deal with this matter straight away for you.

We look forward to hearing from you.

Classic Parade Team
Update by Bonnie D 124
Aug 02, 2024 8:25 am EDT

Lies lies and more lies please refund us asap stop pretending you are having banking issues and refund our £5660 legal action is being taken

Update by Bonnie D 124
Aug 10, 2024 6:03 am EDT

Still no refund just more lies so we have instructed solicitors

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  1. Classic Parade Contacts

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    +44 333 355 3595
    +44 333 355 3595
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    86-90 Paul Street, London, England, Greater London, EC2A4NE, United Kingdom
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