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Clover Complaints 226

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C
3:20 am EDT
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Clover gouda cheese

On Saturday 03.08.2019 I went shopping at Spar Harrismith. I go weekly to do shopping since I stay 30km out of town. All products I buy from Spar has always been up to standard. I was really disappointed on Sunday when I was preparing Sunday lunch.
As I opened the newly bought cheese, it was molded everywhere. I always buy the Clover cheese, and I buy once a week the big block. The expiry date as you can see on attached pictures are still fine. Not sure what happened here, but this is not what I expect of clover products. I also inspected the packaging, to make sure there were no damages on it, I could not find anything. Not sure how Clover would like to handle this... But I am pretty sure there are a few creative and intelligent people working there that is good with problem solving and customer complaints.
Kind regards

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2:41 pm EDT

Clover clover sip up manager tom jenkins a perverted stalker online who stalks innocent women

this man has stalked a innocent woman pretending to be from her hometown in wicklow ireland, pretending to know all about her life and writing disgusting things about her
he is on this site called tomjen so meet the real tom jen first then we can look at what he has done

troll tom jen identity you dirty stalker
clover / sip up blackcurrant 250g drinking yoghurt clover park, 200 constantia drive, constantia kloof
roodepoort
south africa - 1709
+27 104 170 163
www.clover.co.za
za review updated: jun 28, 2019
1 comment
good day. today I bought a 250g clover blackcurrant sip up and when I opened it, it was only half full, even though it was sealed. can you please confirm how you will rectify this to allow me to continue buying your product or brand. I am attaching a photo of product and till slip as proof of purchase. I can be contacted via email [protected]@gmail.com and hope to hear from you. I was also overcharged for product and only noticed because of this incident.

07 [protected] jun 28, 2019

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to tom jen jun 28, 2019

hi,

this is tom jenkins, product manager at clover responsible for sip up.

I am very sorry to hear about this experience and really hope it did no impact your day too harshly.

if you can send on your address, I will ensure that the missing part of your drink is mailed to you as soon as possible.

as you already have the container, it will be sent to you in a zip lock plastic bag. please be careful when opening the bag that you decant it into the official sip up container correctly.

yours apologetically,

tom

now meet tom jen the troll (he likes having smoke blown up his arse)
complaints board profile link https://www.complaintsboard.com/profile-2012813
just one page of his cyberstalking, sexual talk and perv stalking

posting summary
3h ago
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11 more pages following that one page
12345...7,, 11 next

this man should be fired arrested and thrown away for his disgusting bullying
he has posted over 3 different complaints consistantly on psychic medium siobhan moore whelan
look at his profile and complain to clover sip up
some manager they have there!

if this is the type of staff they employ boycott them!

more about this sick bast... a... r. d

total scam and disgusting perv troll

76107 zip code: registered businesses, permit records, property...
https://clustrmaps.com/zip/76107

the parcel owner name was listed as hyde thomas a & carri p rigg danna... llc and clover trading company llc are licensees connected to this address... eight companies were registered at this address, including batter up pastry... 200 carroll street jimmy jenkins, annette ledbetter and two other residents.

"we're so positive that these patterns and designs will open up a new world of... as thieves cops say bank teller cynthia langham and thomas jenkins, who fit the... only $3.95 with your name, address, zip to: south shore medical center 2505 e... cactus, windmills, mushrooms, sheep, apples, butterflies, melons, clovers

real address of this perv

www.clover.co.za

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M
Mick's Mother
NZ
Jan 04, 2020 12:54 pm EST

its ok lesley the men with butterfly nets are on their way!

M
M
maven2
US
Jul 31, 2019 11:33 am EDT

forwarded from LLC to Clover Sip Up

M
M
maven2
US
Jul 31, 2019 11:00 am EDT

hello tom
After reading the above and taking screen shots of your reply to a complaint as follows:
"Hi,

This is Tom Jenkins, product manager at Clover responsible for Sip Up.

I am very sorry to hear about this experience and really hope it did no impact your day too harshly.

If you can send on your address, I will ensure that the missing part of your drink is mailed to you as soon as possible.

As you already have the container, it will be sent to you in a zip lock plastic bag. Please be careful when opening the bag that you decant it into the official Sip Up container correctly.

Yours apologetically,

Tom"

if you are not indeed Mr Tom Jenkins this company would should be advised about your "reply on their behalf stating that you are a Manager" I am sure the will be interested in taking the issue of "fraudulently representing a manager for "Clover / clover sip up" as this is a felony.

You may find it "hilarious" however, I very much doubt this company will find it funny at all. "This is Tom Jenkins, product manager at Clover responsible for Sip Up."!

This is illegal or you are indeed, the manager!

Yours etc

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8:08 am EDT
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Clover sip up blackcurrant 250g drinking yoghurt

Good Day. Today I bought a 250g clover blackcurrant sip up and when I opened it, it was only half full, even though it was sealed. Can you please confirm how you will rectify this to allow me to continue buying your product or brand. I am attaching a photo of product and till slip as proof of purchase. I can be contacted via email [protected]@gmail.com and hope to hear from you. I was also overcharged for product and only noticed because of this incident.

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11:00 am EDT
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Clover clover krush 2lt juice

To whom it may concern.

I was highly disappointed in my recent purchase as I usually always purchase clover krush juice. The purchase I made on Sunday at my usual supermarket, ended up leaving me disappointed. The juice was filled with sparkling gas and tasted nothing like the usual berry krush juice, I checked the expiring date and it was not even expired. This is pathetic and disappointing.

Attached is images as you can see it's sparkling gas bubbles.

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Update by Ilhaam Davids
Jun 28, 2019 9:55 am EDT

[protected]
ileeman24@gmail.com

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1:01 pm EDT

Clover ref: 1129348

I have already lodge a complaint, but to-date have not receive any reply or feedback.
Not even a phone call. I am disgusted that nothing has been done and I shudder to think what could have happened if my son consumed that green milk.
Please attend to the complaint and at least give feedback.

I am not a big supplier, I only made a purchase at our local store Food Lovers Market where I found that your product was faulty and off. I did include in the previous complaint the photos which i have taken, hence the reference number above which I have received from the first complaint.

I have already resolved the issue at the local store, but did not get any response from the manufacturing company - Clover.

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1:20 pm EDT

Clover full cream milk

My mother purchased a 6pk tray of milk last week. When she opened the third carton today, a dead fly came out of it into her tea. That was right after she openend a sealed carton of milk. Thats not only disgusting, but can be hazardous to our health. And yes the fly was sealed into the unopened milk carton. What other things does not toam in our Clover milks without us realising it

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3:28 am EDT

Clover clover duo

Good morning, I tried calling your call centre this morning but was directed to a voicemail. We purchased x3 1L bottles of the Clover Duo drinks. After more than half of the bottle was drunk, we poured some in a glass for our toddler. What emerged was a blob of slime like gunk into the glass. We have a second bottles open the in the fridge and not sure of the condition as we thought best to discard of the bottle after this discovery. This is very upsetting. Our kids have been drinking this! :(

bar code: [protected]
bb date: 11/06/19

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2:55 am EDT
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Clover chocolate milk

I bought a bottle of chocolate M milk on Saturday and upon opening it for my son, my daughter took a sip and found that it tasted funny. When she poured it into a glass we noticed that it was green. we took some photos.
Can you please look into the matter. It was bought at Food Lovers Market in Uitenhage.

Kind Regards,
Mrs. Francis Hardy
Cell: [protected]

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8:28 am EDT

Clover drivers

I was almost run over by a Clover truck that jumped a red light on Kloof St today at 14h05 outside Checkers. When I hooted (I was on a motorbike) the driver swore at me and racially insulted me. I intend pressing charges for reckless driving and am investigating how to proceed with charges for hate speech. They really should not have people like this working for them.
I also have a photograph of the truck which I am attaching.
I have mailed Clover via the contact form on their website as well.
Justin Fraser
fraser.[protected]@gmail.com

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4:10 pm EDT

Clover clover 6x1lt milk product

Good day. I purchased a six pack of clover milk from Checkers Cornubia at the beginning if May. I refrigerated 1l and was surprised to find that it was thick and off taste when poured out. I need this please changed and replaced. It occurred to about 3 litres thus far and it was not past the best before date. I maybe contacted on email at [protected]@stainlessconnection.co.za.or on [protected]

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6:39 am EDT

Clover clover full cream fresh milk

I did speak to one of your consultants on the 22/05/2019 and i bought the milk on the 20/05/2019 and only find there was a problem the day i opened it this was on the 22/05/2019 .. I have been waiting from yesterday for a message to come through to my phone to state that i placed a complaint, did not receive anything up to now.. Seems like they dont care but i will make a big thing about this on your home page. The milk did not went sour there is a different taste like if there is poison inside the milk my tong went numb on the tip when i just wanted to taste what the problem was as i say again there is something inside the milk. the bar code is 6001299016158 BB 28 may PD 29-04-19 AT3 L10 13:31. Hope you will find this in order to assist me... Your consultant on your on your customer care office did not he[p me at all she came forward friendly and nice but still no actions. If you want to contact me my nr [protected].. I will await your call

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6:45 am EDT

Clover fresh milk

Good day,

Please see attached photos.
I have emailed clover and have not received any feedback... The email states.
I have just purchased 4 1litre clover fresh milks from Golden sun supermarket in Tongaat and it is spoilt. This is not on at all because I am pregnant and I can get food poisoning from this! Can someone pls get back to me ASAP! Very disappointing because this also happened to my mom...
Please contact me on [protected]. Thank you.

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7:34 am EDT

Clover clover super m milkshake

Good day I purchased a pack of 6 Clover Super M Chocolate Medium Fat Milkshake from my local Pick 'n Pay and to my dissatisfaction of my 2yr old, just to find out the chocolate milkshake is not chocolate in color any more but instead slimy green with a bad smell to it.

This is not my first experience like this, which i didnt complain before but i thought if i kept quiet about it then it could happen again and not just in my sons case.

The bar code for this milkshake is 6001299044601.

Please advise on next step forward.

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Lyle Naicker
US
Jun 10, 2023 2:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Good afternoon

I purchased 2 x 6 packs of Super M from my local Food lovers Market, I was very dissatisfied to find both packs to be spoilt. It had a terrible smell and I had to throw them away.

EXP Date - November 2023

Barcode

[protected]

[protected]

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2:25 am EDT
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Clover cheese

Good day

I bought 1 x 800g tussers cheese at pnp hyper brackenfell on 30/03/2109 and opened it 03/04/2019 and it had mold on. Please see attached photos. It is still well within its best before date - 08/05/2019. Production date 06/03/2019 07:50.

Let me know if you need more information.
Awaiting your feedback - root cause and corrective action and a I would like to request a refund.

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4:18 pm EST
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Clover clover bliss

I regularly bought Clover bliss double cream yogurt but your product is now runny like regular yogurt. If I pay a premium for double cream I expect double cream. I have switched brands now (Fair cape) and you have lost a customer for life. You will understand the concept of life time value and NWOM. I am disappointed as this is not the first or second this has happened.

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Capezio
ZA
Dec 17, 2019 1:20 pm EST
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Good Day

I am a yoghurt fan, but I must say that I am disappointed in the Bliss Double Cream Hazelnut flavour.
I found it to be extremely runny and not comparable to the Lemon Meringue Double Cream flavour made by Bliss.

Unhappy
Alison

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5:10 am EST
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Clover clover cheese

Good day I bought a block of clover cheese from pick ń pay in pinetown kzn, after trying to make a toasted cheese sandwich it came to my attention that the cheese does not melt this is the first time I have bought cheese that does not melt when u heat it up the price of the cheese is not cheap would like to know if u can please have a look at this because this is unacceptable that u buy a good product and it is not what u would expect. Pic of cheese at the bottom.
Regards
Mrs teubes

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9:05 am EST

Clover milk

I bought the 6 pack of milk at shoprite thembokwezi mall two of the bottle were sour and molded. I tried to take it back to the retail shop buit they refused to take it back they advised me to get in touch with u. Im very disappointed as I always buy that milk and I have never experienced such. Please get in touch with me about this,
[protected] ;lutho

I would repair. They should have given another box.

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12:53 pm EST

Clover milk spoiled

Bought a 2 litre milk on the 9 Feb 2019. Used it in my cooking on the same day only to realise that it was spoiled. It ruined my sauce and pasta with chicken dish. I had 6 guests coming over for lunch and had to order takeout as the meal was ruined. i request a refund for the milk and the meal. the expire date on the milk box was 16 feb 2019. batch number is ZA5/11 PD 29-01-19 L30 21:05. Contact number is [protected].

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7:23 am EST
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Clover wrong labeling of contents of product

Date - 02/02/2019
Contact number - [protected]

Incident - I purchased a Clover orange juice witch was labelled GUAVA.

Highly concerned seeing that a person / consumer that is allergic in anyway could drink it without knowing the true contents of the product and end up dead or in hospital due to the negligence of CLOVER.

After informing a staff member of Checkers Gillits thereof he insured myself that the product would be removed of the shelves immediately.

I was waiting on my mom to pick myself up from the store but she decided to also go in to do a bit of shopping.

THE PRODUCT WAS STILL ON THERE SHELVES - Negligence from Clover for wrong labelling not knowing the actual contents thereof and the store for putting other people at risk for not removing it of there shelves.

Photo size is to large to upload. Got receipt and picture of product with incorrect labelling.

Lost trust within the product.

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10:58 pm EST
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Clover clover tussers cheese 800g

Good day
I bought a clover cheese 800g on Sunday, 20 January from Pick n Pay Willowbridge. When I got home and opened the package, a corner of the cheese was already rotting. This was confusing because the expiry date indicated BB 06/02/2019 and there was no previous puncturing of the package, as it was completely sealed. A refund will be much appreciated.

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About Clover

Screenshot Clover
Clover is a South African company offering dairy and related food products. Their range includes milk, cheese, yoghurt, and beverages. They also provide dairy-based ingredients to various industries. Clover focuses on quality and sustainability in their production processes.
How to file a complaint about Clover?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is positioned at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Clover in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Clover.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

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Remember to follow these steps carefully when filing a complaint against Clover on ComplaintsBoard.com. Your feedback is valuable in addressing issues related to the company's services.

Overview of Clover complaint handling

Clover reviews first appeared on Complaints Board on Jan 15, 2016. The latest review Delightful Yoghurt Experience at Clover Industries Limited was posted on May 17, 2024. The latest complaint clover classic margarine was resolved on Jan 23, 2020. Clover has an average consumer rating of 1 stars from 227 reviews. Clover has resolved 11 complaints.
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    100%
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    Estcourt
    +27 104 170 137
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    100%
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    Frankfort
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    100%
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    George
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    100%
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    Heilbron
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    Ixopo
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    Lichtenburg
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    33%
    Confidence score
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    50%
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    Springs
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    100%
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    More phone numbers
  3. Clover emails
  4. Clover address
    Clover Park, 200 Constantia Drive, Constantia Kloof, Roodepoort, 1709, South Africa
  5. Clover social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Clover Category
Clover is ranked 71 among 124 companies in the Retail Stores category

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