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Clover Complaints 226

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M
5:35 am EST

Clover Clover Super M Milkshake

I bought a 6 pack of Clover Super M Milkshake last week, one is green and the other one is off after just being opened.

Super M Chocolate 6 x 300ml
[protected]
BB 05 JUL 2022 DZA5/11
PD 05-11-2021 L2 20:21

This is not the first time this has happened. Also the prices have increased to nearly a R 90.00 for a 6 pack.

I have also had various problems even trying to find the product at any shops. Costing petrol and timing driving from shop to shop.

Kind Regards
Margaret Hope
[protected]

Desired outcome: 4 Packs of Chocolate Milkshakes

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R
2:14 pm EST
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Clover 2L Clover milk

I have also bought only clover milk but on the same day i have bought it, it smells a bit off.

It becomes sour when you make a cappuccino and try to froth the milk.

Can you please let us know what is going on with the milk processes?

also the 800g cheese (tussers, gouda) was definitely frozen before. I had a lot of guests and had to make excuses for the taste and appearance of the cheese. Very disgusting and throwing my money in the water.

I bought it from checkers vredendal.

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M
12:16 pm EDT
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Clover Bliss yoghurt

2021-11-14 i purchased 2x500g bliss yoghurt. The choc chip had lumps in it and was sour. Very disappointing as i purchase your product every week for months as a desert for sundays.My contact nr is [protected], my email address is [protected]@gmail.com.

Desired outcome: Quality

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R
10:00 am EST

Clover Tropical icy

I recently bought tropica icy product at a shoprite store in paarl, date was in last week and i saw today that it expired 30/10/2021. I think its brand damaging for you as company and need to address this with all stores.

I think its unacceptable for a store to shell a product that is expired and my kids at these icy's.

My details:
Randall Hendricks
[protected]
Hendricks.[protected]@gmail.com

Desired outcome: Need to follow your compliant process

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Update by Randall Hendricks
Nov 14, 2021 10:02 am EST

I think its unacceptable for a store to put products on the shelves that expired and my kids ate this

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Update by Randall Hendricks
Nov 13, 2021 10:44 am EST

I recently bought tropica icy product at a shoprite store in paarl, date was in last week and i saw today that it expired 30/10/2021. I think its brand damaging for you as company and need to address this with all stores.

My details:
Randall Hendricks
[protected]
Hendricks.ran@gmail.com

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K
3:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Clover Clover truck driver

Reg. CY 73905 nearly made an accident at 4.34 this morning (10.11.21)because he wasnt paying attention to the road, this driver must have been asleep behind the wheel, that or he does not understand the rules of the road.
I am not sure if he bullied me into the dirt on the side of the road on purpose for some or other reason or if he was just asleep but with such obvious branding on the truck its usually a good thing for the drivers to behave on the road, considering the fact that they represent clover.

Desired outcome: To attend in an Advanced drivers course

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P
2:37 pm EDT
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Clover Long life full cream milk

Good day.

I am having trouble with the full cream long life milk. It is suddenly grainy I haven't experienced this before but it is happening for the last 4 or 5 bottles. I assumed it was a bad patch but I don't even know if you can drink it like this. As such I have thrown them out. I am not a picky eater but the texture is completely off-putting. Please advise if this is safe.

Desired outcome: Response as to health of grainy milk or removal of grainy texture from milk.

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D
2:23 pm EST
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Clover The bliss double cream yoghurt

My yoghurt was so runny i bought the lemon meringue and i was so disappointed ... It's so annoying to purchase something cos you really craving not even minding the price cos you really want it and then come across the water that i bought .

Desired outcome: Fix your products

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D
3:09 pm EDT
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Clover quality of product

We bought the low fat Clover milk and it has a slimy consistence

Desired outcome: better quality- or refund of the bottle

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R
8:21 am EDT

Clover Milk

Bought milk not yet expired and it all sour very disgusted with your product !

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H
9:49 am EDT

Clover Sip up

Good day

I on to different occasions bought a sip up apricot flavour at the same store I always purchase this product. I buy this product at least 3 or 4 times a week (Bought 07/10/2021 & 13/10/2021)

Both have the same PD: 17/09/2021 12:22
BB: 11/11/2021 ZA 5/54
It seems there is a problem with that batch

It both as a sour taste that stings on your tongue. It was a real disappointment as it doesn't ever skip my shopping list

Does not want to allow me to up load the pics of the 2 bottles

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J
5:24 am EDT

Clover Fresh cream

I bought 2 tubs on sunday at our local tearoom in eastwood ho, gullsway, gonubie east london. Both were sour. Cream is not cheap and I ruined a meal for 8 people! Do you have any idea how expensive meat is, let alone the vegetables that went in. Then its electricity etc. I am highly diusappointed.

Desired outcome: Hamper or a decent clover voucher.

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R
3:21 am EDT

Clover 2 L Full cream fresh milk

I have been buying Clover full cream milk for as long as I remember (i am 60 years old), and refused to drink any other milk.

For the last 5 months (aprox) the milk has tasted off. It doesn't smell off, but tastes disgusting. I have bought from different SPAR, Checkers and Pick n Pay shops. Always the same problem.

From once a loyal consumer to a now disgusted one.

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J
JesDragt
US
Oct 22, 2021 2:46 am EDT
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I've had the exact same experience. Would only buy clover milk in the past, but the last few months it is absolutely undrinkable. Also bought from various stores in various towns and had the same thing everywhere. Definitely won't be buying their products again.

S
S
Stephen_
Cape Town, ZA
Oct 21, 2021 9:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Completely agree with your statement above.
We have stopped buying clover milk for the exact same reason.

It has become undrinkable. Even adding a little drop to coffee makes the coffee undrinkable.

ComplaintsBoard
K
9:29 am EDT
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Clover Whipped Cream - New Nozzel

I bought whipped cream from Checkers. The packaging is new and said there is a new nozzle. The nozzle never worked and the product went bad days after it was bought. I could tell by the foul smell when I put my nose close to the opening of the newly improved and not working nozzle.

There was nothing wrong with the old nozzle. This new nozzle did not worked and messed up me and my sons plans for a fun mommy and me bake day.

I can use my Checkers purchase history/ invoice as proof of purchase, which the store can provide on request.

Very dissapointing Clover.

Desired outcome: Change the nozzle back and replace product

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L
3:43 am EDT

Clover Full cream milf sour again

Every time we purchase your milk from Spar it tastes like chemicals or is sour, we spend a fortune trying to trust your product but we can not anymore

Desired outcome: I want my money back

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W
3:38 am EDT

Clover Clover 2 %low fat milk

I have purchased a 2 litre 2%low fat milk from Check STar in Phoenix on the 10th of September 2021. The contents of the box has expire before the best before date of the 21st of September on the 18th of September.
I use the kind of mik whom is diabetic and in need for her nutrition and health care.
I am disgust that i have wasted my time and money in trusting that this milk will the full duration of its lifespan.

Please see it to It that i am reimbursed or replaced and the retailers be aware of faulty products such as this

Please contact me Kelvin Naidoo
[protected] or [protected]
Kelvin.[protected]@assurant.com

Desired outcome: Reimbursement or replacement

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10:04 pm EDT
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Clover Clover classic margarine 1kg.

Margarine got moldy while in use, although stored in fridge when not in use.
Tried to e-mail, but no e-mail address.
While I like your products, it seem that qualicontrol is taking a holiday.
This product was bought in good faith from PnP, Wolmaranstad, North West. It was always in the fridge to preserve.

Desired outcome: Replace

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J
3:01 am EDT

Clover Sour Full cream milk

I regularly check the BB date on the milk before purchasing. Clover seams to constantly have the latest BB dates. However my purchases of Clover milk during last few months has resulted in a sour carton every time. Absolutely disgusting. Thank goodness there are alternatives. Attached pic of milk I bought on the 13th with the BB date of 22nd.

Desired outcome: My desired outcome is to have your products removed for space of proper dairy

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C
12:39 am EDT
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Clover Clover bliss double cream, strawberries & Cream

Good Day,

I have just bought the Clover bliss double cream tastes like vinegar 500g from Spar in Newcastle.
BB 14 Oct 2021.

I have yoghurt and muesli every morning at work, today the yoghurt tastes like pure vinegar. I cannot return the product, as I work out of town. Please explain to me why it tastes like this? I cant even taste any strawberry at all, its very disgusting.

Ill appreciate some feedback in this regard, thank you

Chantel,
[protected]
cavanzyl.[protected]@gmail.com

Desired outcome: Please replace with proper fresh yoghurt

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P
2:00 pm EDT

Clover Milk

Milk is constantly off, no matter what shop or what size container. It's disgusting and making me sick to the point of vomiting.
All the milk tastes fine when you open and smell it. The second you add coffee, heat it up or add nesquik to it you taste that sour off taste that leaves you feeling ill.

Every time now for the last 4 months it's a waste of money.

Desired outcome: Fresh milk

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S
S
Stephen_
Cape Town, ZA
Oct 21, 2021 9:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Completely agree with your statement above.
We have stopped buying clover milk for the exact same reason.

It has become undrinkable. Even adding a little drop to coffee makes the coffee undrinkable.

Will never buy it again.

ComplaintsBoard
J
12:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Clover Gouda 800g cheese

Good morning.
I bought Cheese at Checkers and I doubt I still have the receipt. This morning I wanted to put in lunch for my kids and noticed that the sealed cheese has mould around it. This is the 800g gouda cheese that I always buy. Manufacturing date is 12/07/2021
Expiry date is 13/10/2021
I haven't even opened it yet but now I won't be able to use it and this cheese costs alot of money which I can hardly afford because I am a single parent but I purchase it because my kids must have a nutritious lunch to school but now I have to find mould on the cheese?

Desired outcome: I need my money back in order to buy other cheese my children needs to eat at school. Or I need fresh cheese please but I can't be a loser of a sealed pack of cheese that is rotten.

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About Clover

Screenshot Clover
Clover is a South African company offering dairy and related food products. Their range includes milk, cheese, yoghurt, and beverages. They also provide dairy-based ingredients to various industries. Clover focuses on quality and sustainability in their production processes.
How to file a complaint about Clover?

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1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is positioned at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Clover in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Clover.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submitting.

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- Click the 'Submit' button to submit your complaint.

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- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Remember to follow these steps carefully when filing a complaint against Clover on ComplaintsBoard.com. Your feedback is valuable in addressing issues related to the company's services.

Overview of Clover complaint handling

Clover reviews first appeared on Complaints Board on Jan 15, 2016. The latest review Delightful Yoghurt Experience at Clover Industries Limited was posted on May 17, 2024. The latest complaint clover classic margarine was resolved on Jan 23, 2020. Clover has an average consumer rating of 1 stars from 227 reviews. Clover has resolved 11 complaints.
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    Clover Park, 200 Constantia Drive, Constantia Kloof, Roodepoort, 1709, South Africa
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    Jun 13, 2024
Clover Category
Clover is ranked 71 among 124 companies in the Retail Stores category

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