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Electronic Arts (EA)

Electronic Arts (EA) review: cannot access club pogo 76

M
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Have been playing long time. OK . Suddenly, I can access Club Pogo, access games I like and when I start to play with game on the screen, I click on an icon and my mouse does nothing! There are some games where the mouse works. Have been trying to get help for days now. Please Help!

76 comments
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Patty12
Hastings, US
Nov 23, 2009 10:42 pm EST

I would like to change my Master Card number. Also, why can I NOT get into the games like I use to? I am so angry I think I will end my contract if I don't hear from you VERY SOON.

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marella strickland
Shelby,NC, US
Mar 02, 2010 3:45 pm EST

I have always enjoyed your Club Pogo but had to stop for a year because of sickness, and today i saw where you were offering a discount of $10.00 off regular price which is $39.99. I cant afford the $39.99 so i am going to cancel my subscription and membership. I am old and live on limited income that is the reason i have cancelled. thank you martha

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Phyllis Haynes
China Grove, US
Apr 10, 2010 5:05 pm EDT

can not get pogo games

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gerseagirl_
Brick, US
Apr 12, 2010 8:37 am EDT

i cannot get on pogo. i use my name (gerseagirl_) and my password, and i cannot log in. i have been here for 10 yrs and never had this problem. my name is on my sons account so i put my friends and clicked my name. everything was different on my mini also. kindly let me know what to do. my account is due 4/14. gerseagirl-

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T M Plotner
St Joseph, US
Apr 13, 2010 6:14 pm EDT

Why can't i access games when my account is paid in full ?

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jessie richard
monroe n.c., US
Apr 17, 2010 2:25 pm EDT

i would like to play my games also i have been a member for several years and pogo will not let me sign in or play free games i have over six million tokens earned so i did not start yesterday please let me play please fix the problems

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ma_6597
Belzoni, US
May 19, 2010 10:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i can not log in to lottso games

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Christine Martin
Fair Play, US
May 19, 2010 1:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The complaints are good, but the answers would be even better. I can't even log onto the Pogo games website. Please, where are the answers?

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Andrea
Wind Gap, US
Oct 24, 2010 3:36 pm EDT

Dont let me log in in my account

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GREATJSVAZ
CAMPBELL, US
Feb 01, 2011 4:18 pm EST

WHY WAS I CANCELED OUT JVASCHAK@ZOOMINTERNET.NET SCREEN NAME FOR POGO GREATJSVAZ

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Rosa Jamrs
Baltimore, US
Mar 01, 2011 6:26 pm EST

I think my subscription is about to expire maybe i can't play the games. if this is so please give me the adress where to send payment. i'm paying by check. thank you. you have my email already

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SUSANNE SCARDUZIO
Philadelphia, US
Mar 02, 2011 5:08 pm EST

I CAN NOT PLAY CLUBPOGO

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SUSANNE SCARDUZIO
Philadelphia, US
Mar 02, 2011 5:09 pm EST

i can not play my cluppogo game

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hotneatkayola304
Waco, US
Mar 04, 2011 3:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i am very upset that i just was given a pass to club pogo and now i can not get in to no games

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sandra halsing
US
Apr 14, 2011 6:07 pm EDT

i have been trying to buy gems, my billing info on bank account is wrong, the billing date on account is right, i have had no luck in buying gems.
my address is for both account and bank is: 99 East Hartford Ave Apt 210 Uxbridge, Ma 01569

gamma4567
e-mail gamma4567@hotmail.com

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Dorothy Geyen
Lake Charles, US
Jun 07, 2011 11:06 pm EDT

I joined the club pogo but when I try play the games I cannot access club pogo game . I get Booted off .

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wildlinda
Pensacola, US
Jun 08, 2011 2:29 am EDT

i paid twice this month, june of 2011, now they, pogo wants to mtake 5.99 again from my visa, i paid twice, i need my pogo, or can i go to better business buruea, for report, to do better business. wildlinda, connect me now, thanks, and give me 2 months, i paid, 5.99 twice, thanks, wildlinda...

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traude17
Brandon, US
Jul 11, 2011 11:34 am EDT

I have been a club pogo member since 2004, this morning I have tried to get into club pogo, and it has a completedly differrent player name for which I do not even have a password, can you please tell me what is going on, my player name is traude 17, and pd up on my account, the player name that came up was lovingmichael21.I would like to have this problem corrected ASAP. Thank you

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Nicole1006
US
Jul 14, 2011 11:14 pm EDT

Everytime I try to play a game, like QWERTY, the computer refreshes and it won't let me play the game. Anyone else?

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cecelia perrotta
Pulaski, US
Aug 13, 2011 4:10 am EDT

when is my payment due? I pay yearly . i also pay with my credit
card. i sent you all my information on my account. i now go by
butafayou c perrotta @ msn. com. same password.
the name was mgurneal @hotmail.com if you want to call
me you can reach me at [protected]
thank you
cecelia perrotta

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phlcondos
Gaithersburg, US
Sep 04, 2011 11:45 pm EDT

after having a mcafee security idiot from india online with me for a problem, I am no longer able to access the clubpogo page, although i was on it an hour ago and have been a member for a decade. I mean, i can't even find the official clubpogo site in order to access my account!
what is happening?

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phlcondos
Gaithersburg, US
Sep 04, 2011 11:48 pm EDT

after having a mcafee security rep. on line with me, i can no longer access the clubpogo website in order to use my account and play games. i was on clubpogo an hour ago, and have been a member for a decade.
now... i try to access clubpogo, and it will not come up.

what is happen;ing?

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playerzewhippet8
Dundas, CA
Nov 09, 2011 2:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I had my computer reformatted and now I can't get back into club pogo I am a paid member Help

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playerzewhippet8
Dundas, CA
Nov 09, 2011 2:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Why can't I get back into club pogo

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oreocujomama
Lockport, US
Nov 12, 2011 9:12 pm EST

I cannot load any games and the site takes forever loading. No way to get help. I am going to ea games. Maybe they can help.

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DONTOBY
Owings Mills, US
Feb 21, 2012 5:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Such a big web site and you can't talk to a REAL person sucks!
I can't open first class solitaire and when I contacted my web support and they said my problem was a SERVER problem.
I have paid $39.99 for a year of no ads.
Please fix this problem as I am not the only person having this problem.

HELP!

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BOBFUSMC
Pleasantville, US
Mar 27, 2012 8:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

For the last 5 hours i have been tryinf to get back on my regular club pogo exculive page with Enifiniti support, and microsoft, I can get on but not the page i play and i have lost 54, 483, 000 somewhat tokens I am tired of being throw off my cant get back on please help

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Stormybyrns
Marianna, US
May 16, 2012 11:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been a member of POGO for years and since they have been changing the games to embedded, it sucks! They give you your badge to earn and then the game wont load. Or then it will load and then you cant get back in. The complaints have been so heavy they have removed them and lumped them together in the forums. I wuld say at least 70% of the members will not be renewing! It has became a rip off, Cant get into rooms, wont load unattainable badges. You cant even talk to someone about it and they let it go on over a month without even addressing the problem in the newsletter section! CRAPPY SERVICE and they expect you to pay?! I WANT A REFUND! Raather play on SLINGO and its free!

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Deanna Huddleston
Coweta, US
Jun 21, 2012 3:18 pm EDT

ive been having the same trouble for about a month im a shut in i pay 39.99 in may and they got there money i tried paying again they took aanother 39.99 still no pogo i have missed it so much i am not able to do much and tired of tv all the time please pogo you keep sending me to paying places to help me i had a computer nerd out he said it was pogo bingomema

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m jane talton
Walnut Ridge, US
Jul 02, 2012 10:53 am EDT

i am having problems with pogo also ..all my games will not load ..tired ..very tired of this problem ..i am a paying mbr.. i will not renew for something i can not get...time to straighten this problem up s...
o we can get back what we are paying for.

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m jane talton
Walnut Ridge, US
Jul 02, 2012 11:15 am EDT

tired of not getting pogo games..games will not all load ..disgusting to pay for mbr.ship and not being able to load all my pogo games. is this problem ever going to get corrected...i am a paying mbr. if not corrected...i will cancel out...help all of us out . since there is several complaints about this issue ...

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dale parsons
foley, US
Oct 11, 2012 10:49 am EDT

i would like to ccancel my account agile 60 foley missouri

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dale parsons
foley, US
Oct 11, 2012 10:51 am EDT

i want to cancel my account

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caroleeck1
Maryland Heights, US
Sep 23, 2013 7:00 pm EDT

I was helping my grandson purchase Pogo Gems on my computer. I told him to order 50 gems, which was 3.99, He hit the wrong selection which was 1000 Gems, and cost 55.99. I am a Pogo member and they had my debit card on file. The money was taken and as soon as I saw mistake I tried to remedy the error but to no avail. I do not have 55.99 on my debit card and therefore my account will be seriously messed up, and I will be charge over draft. I have been Pogo Member for 10 years and never a problem, but this was an accident on our part, but would appreciate your help in just getting what we want. caroleeck1 is my name on Pogo and if necessary can be reached at [protected]. Please see if this can be taken care of. Im 75 and on a very fixed income. Thank you, Carole White

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caroleeck1
Maryland Heights, US
Sep 23, 2013 7:08 pm EDT

TODAY 9/23/13 MY GRANDSON AND I WERE TRYING TO PURCHASE pogo GEMS, WE WANTED 50 @ 3.99, SOMEHOW MY GRANDSON GOT 1000 @ 55.99. I HAD STEPPED AWAY FROM COMPUTER AND WHEN I CAME BACK I SAW THE ERROR. I WAS UNABLE TO CONTACT POGO, I DID SPEAK TO EA BUT NO HELP M I CALL MY BANK AND WAS TOLD TO CONTACT POGO WHICH I COULD NOT GET A PHONE NUMBER FOR BILLING OR ANYONE. NTHIS IS MY LAST RESORT, IM 75 AND LIVE ON 600.00 PER MONTH, I DO NOT HAVE 55.99 ON DEBIT CARD SO MY ACCOUNT IS REALLY MESSED UP AND I AM NOW IN THE MINUS AND WILL GET A BANK CHARGE FOR THAT. IVE BE A MEMBER OF POGO FOR 10 YEARS AND NO PROBLEMS, PLEASE HELP ME I DONT KNOW WHAT IM GOING TO DO.

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grammuffin1350
US
Jul 07, 2014 7:05 pm EDT

I am a club member and was vwey happily playing Hog Heaven today as usual. After a long time of waiting I finally hit five Kings for 100, 000 tokens. I was complimented by Pogo on the right hand side. I stroked the five kings, my screen changed and on return I found I had not been rewarded, my total was the same as before.
Is there any way that I now can have these tokens? I would greatly appreciate it.
Grammuffin 1350

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