Electronic Arts (EA)
Reviews and Complaints

I also had the game, and I hated the fact that you couldn't have infants and toddlers, plus all of the glitches. I figured, oh well, that must be the price you pay for entertainment. But, then I tried it for the PS3, and while it's less "glitchy" and has more options for designing Sims and their houses, it still had the issue of saving once you reached a certain number of weeks. EA has to work harder in the future if they want to retain their fan-base.

I've had the SIm's Wii console game for a month now...So many times I had to unplug the game because of that freezing & even if you do all the work on your sim they die on you or they say your happiness days are over & your game ends...HOW STUPID? i DID NOT GO THROUGH ALL THAT TO LOSE MY SIM I WORKED SO HARD TO CREATE W/SKILLS & MONEY ETC...JUST TO LOSE HIM? Now I heard that the Sim's 3 for the PS & XBOX both have longer life spans that you can change...What the hell...Did EA give nintendo the ### of the lot? I'm pissed about it...& WHAT IS WITH THOSE STUPID TOMBSTONES? i BROUGHT ALL MINE TO THE GRAVEYARD & NOTHING!

i sold my house to buy a new one but when i went to buy it, it said there was noo free space! there was nothing on the whole lot and it said there was no room?! that game just gets worse

the game is extremely glitchy and is not at all worth the price. my wii makes noises like it is struggling to read the disk throughout the entire game. the people can walk through other people, the cars can do the same. also the buildings dissapear and make it nearly impossible to find out where we can walk and i always get stuck between buildings and it takes forever to find a way out. it was a valentines day present to me and my sisters and its so dissapointing that we can hardly even play it. :(

It seems like alot of people have this problems with the game freezing and EA has no solutions. I have the issue where my game no longer wants to save after about a weeks play and freezes on the red save screen. I cleaned my concoles memory, installed the latest updates, check if my other games can still save. My conclusion is that the games development sucks and they didnt test it correctly. And with regards to the problem, I posted 2 times on there forums and logged 2 queries and had a live chat with one of there call centre staff and the help I got was horrid! A monkey that had his brains removed could have assisted me better. Some guy named Randall gave me the following link

Randall: Answer Title: How do I save/share an object on The Sims 3?
Answer Link: http://support.ea.com/app/answers/detail/a_id/1311

which firstly it's not even for the wii and is of no help to my problem. I was then told to post here:

http://forum.ea.com/eaforum/categories/list which i have already done, more than once! The conversation with Randall eventually landed up very sour and me even more disappointed.

So bobina84 your not missing out on anything helpful, there online chat help is even more of a disgrace to there name!

As far as I know, the console sim games are never the same as the computer sim games.

Not being able to return games is a common practice, ohsnapbethie due to anti-piracy laws.

I agree! I was so excited to get this game for the Wii, as my computer doesn't have the requirements to play it...and now I am just so frustrated and angry - it freezes when I try to save or quit and the game play itself it nothing compared to what I've heard you can do on the PC. It IS a rip off and I did not know you couldn't return it, until I read this, which just furthers my aggravation. Ugh, did they even test this game before putting it out?

I'm on my third return copy of the same game since it can't be exchanged for a different game...guess what? All three freeze up within 5 to 10 minutes of play...I can't believe someone out there is making money off this obvious rip off! I'm sure this game works fine with other game systems, but NOT THE WII...they NEED to recall this game! My family doesn't have $50 to throw around. This was a Christmas gift for my kids and now they have no new games this year. Oh well...as long as someone is benefiting from our loss.

Some people are quite fond of it, but you should have done your research first. The reason why you can't return it is due to anti-piracy laws. As far as they know, you copied it and then attempted to return it.

I totally agree with you. The advertising in the chat area is extremely annoying. Pogo is getting more greedy by the minute. I can see them slowly but surely begin to charge for more and more as time goes on. For instance, don't they charge for games that are downloaded? I foresee them eventually making all their games to be downloaded and charge for each one. Not to mention how inflated their token charges are now for gifts...30, 000, 40, 000, 50, 000 tokens! Last year they got into selling retail, i.e. the pogo card they advertise on homepage that can be bought at retail outlets, i.e. grocery stores, etc. And now they are going further like you say and advertising in the chat area for i phones, etc. Big advertisers...big money for pogo. So, the no advertising pogo is now a lie. I guess we'll see what's next.

Don't understand the "intermission" gamut -- nonsense - don't find it in the Pogo Hearts game and I play that all the time. The Spades intermission happens about every 2 or 3 hands and has gone from a "used to be about 17 seconds" to 35 seconds. Guessing Pogo is trying to convince us to buy into their Club Pogo! Sure does cripple an excellent online game!

stop intermission between spade game this make the game to long soon i will stop playing on pogo.com

Totally agree --- used to be 17secs between games; now 37secs every other hand!PLEASE cease and desist!

i have a 39.99 charge on my credit card. i was not aware anyone signed up for anything. i would like that charge removed and not continued in the future. we have played free pogo for years and don't want to change now.
we have accumulated 1.6 mil points in the pogo game and now the speed is so great we can't get through all the words. why does it speed up and how can we slow it down?

I agree with esq32 as I experience civil rights violations every day in Pogo and Pogo absolutely refuses to do anything. I am tired of being harassed, taunted and stalked, I am tired of my name being posted in OPEN chat, and even more tired that Pogo refuses to do anything, with over 300 emails in a folder regarding this issue and plenty of screen shots they accuse me of "altering" I have plenty to back up what I say. Pogo's response has been to call the police, to change my screen name, to hang up on me if I called to complain, to cancel my account and open a new one, but NOT once has Pogo taken a stand to put a stop to the harassment, stalking, racism hate speech. I am seeking legal assistance as well, because I am tired of the crap that Pogo allows, yet states in TOS they don't. Terms of service I always thought were in place not only to protect their company but also the players, if they aren't going to enforce them they shouldn't have them!

Have you seen the things posted on the internet? Things that are offensive are everywhere.
What is your beef with a site that many people pay for and have no problem with? Nobody but you cares if a game room is named strangely or what you think to be offensive. I have been a member of the site on and off for a couple years and the people chatting say more offensive things than the site does.
I personally think you are just one of those people that need something to feel important about. When in reality you are just some lonely guy sitting at your computer with WAY too much time on your hands.
Do us all a favor and get a life and quit starting crap with pogo.

It is true that nothing gets done. I have asked in a report that a member of the PAL team go into Canasta Circus for just 10 minutes to see what we go through. I pay for my pogo membership only to play canasta and the Circus is the only room that has many players of my rating. Even though I mute the problem people I have still had a problem with the send me emails which I block and also writing in my guest book which I also block. Then they make a new name and the process starts over. They slander my name onspreading lies and rumors along with many other people. One man acted like everyone's best friend and got several of us players to add him to our Facebook and gathered all of the personal information he could and posts everything in the circus lobby. He has even posted the phone numbers of some of the players. I invite everyone to join canasta circus of pogo for just 10 minutes to see how many of the players are disparaged and bullied. Many of these bullies need to seek professional treatment. A few of them should be in jail.

WOW! I chatted with "Pogo Vincent" just yesterday regarding some of these SAME issues. Harassment, discrimination, and why Pogo allows such violations or THIER "TOS". You're lucky Joey that "Vincent" actually gave you numbers to call. He refused to give me numbers OR an email address where I could contact a "higher up." I've been fighting with POGO now for OVER 3 weeks about the SAME problem player. I have made NUMEROUS "reports" and have been to Pogo's chat site several times as well, and NOTHING has been done on their part to correct the problem. I have copies of ALL chats with Pogo EXCEPT the chat that "Vincent" and I had yesterday, he actually disconnected the chat saying he was going to get someone else to help me, then left me hanging in cyber space, and then I came to find out that he deleted the entire chat I had with him. I told Vincent that I guessed I was going to have to edcuate myself about Cyber Crime and take everything I have documented to my local police departments Cyber crime unit. I have been harassed by the SAME player for the SAME offenses, NUMEROUR UNINVITED invites to Private chat, I have been called names that in Pogo I would think would be offensable, however pogo when you ban someone for language tells you the "Pogo allows mild swearing", so tell me attacking me, a woman and calling me a cu*t, a flufferfu**er, this is "mild swearing?" This man says the "N" word, he TYPES IN CAPS 100% of the time. POGO does ABSOLUTELY NOTHING, their attitude is to "mute the problem player, either he will stop or move on." Muting the problem player is NOT the answer because after 3 weeks the problem is still there doing the same offensive things. Because I would rather play in uncensored rooms doesn't mean I accept any and all harassment that is handed to me. There is a lot I can deal with online, but this is unacceptable. Pogo claims to be a "family site." HA! Joey I'm with you on closing EA Sports. Let's do it!

Hello my name is Mrs Iris Draper { northerngiri243 } I paid my membership fee on June 26, 2013 .Ihis is the abbress thy told me were to send it Cloub Pogo Electronic Arts Inc Vitimate Pay Code City Billing Service State VA I paid $43.12 Order Number [protected], Hope you can help me to get my Pogo up and runing its been 15 days I live in Red Deer Alberta thank you

I recently got barred from Dominoes and I dont no why.I haveent did or said anything wrong.Can someone clear this error up?

i have played 10 games of bingo lanua and have won at least three games each time and have not received my 1000 tookens for winning the 2 games

How do they cheat?

Trust me when I say those of you that have complaints about being booted out or pop up blockers.It is more than likely your computer.If your memory is not up to par to handle all the graphics you cannot play the games.No one will tell you this it took me almost a year to find it out.I had my comp.
redone with new memory card, had all popup blockers removed.Had my Sun Java re-installed and I have no more
problems.Of course sometimes the internet does get overloaded, but it doesnt happen to often.If you are not happy with Pogo, it is probably not Pogo, it is your computer not
able to handle all the graphics.Have your memory on your
pc checked out, so you can put your energy in the right directions.Just trying to help by saying Pogo is not always
and in most cases not the bad guy..

unable to get sound on any games you have- you told me to type in oberonmedia.com and it does not work for me. I was told to add this contact to my address book and I did-please contact me and tell me what to do . I've already contacted a computer expert at your company and they told me what to do and it doesn't work. HELP

On my credit card statement there is a charge for a
game in the amount of $39.99 on October 8, 2017. I did
not order or receive any game from Pogo!
There is no phone number that I can contact Pogo and
my credit card insists that I phone Pogo and dispute
this charge. I NEED information as to how I can contact you and start fraud proceedings if this is the case.

Dorothy L. Jones

Enjiss, why don't you set your table to 'Private' instead of no watchers. I also don't understand how non-pogo members are able to access member games. I don't think it is possible.

Anyways, I've been a member for years and years. I have a few complaints, but all in all it's ok.

wizegal

I have played Pogo games for years and did not have any technical problems until the last 6 months or so...and it was not my pc...I now have a brand new pc and am still having problems such as receiving messages that I do not have Java installed (and when I leave and come back in the game will load and play with no further Java issues) or the game will just freeze. I love Pogo games but can't stand the tech problems. I really have to wonder if you are a Pogo employee...

I was charged $8 ibcirrectly. I tried to join club pogo and had a problem w/debit card and address.

My bank was bought out by another and got a new card. I changed the card and my address remained the same.
Everytime I tried to put the card through, a dollar was charged. I did not realize this was happening until I was checking my bank account.Please help me.

Carol Pedlock

Games will not load on AOL Only on Internet Explorer. Even on IE it goes out from time to time. I checked with AOL, Dell and Optimum Techs and everything checks out with my computer so it must be Club Pogo. How do i get this resolved? I will drop my membership if this can't be fixed.

I have been playing for Pogo taken out of my Vizas for over 3yrs. All of a sudden I get a pop-up, Can't play unless I install a Java-plugin. None Of my other friends with Pogo had this problem, I tried for over 2 months, still didn't work, , but still paying for the service. Finally I hired a computer tech to try and fix the problem. I got into Pogo, finally something about a level 6 platform I had to install in my computer, Now it works, but I lost my orig page with over 3 mil in tokens, They want me to use the 14 free trail and start over... I just don't know what to do.I hope you can fix this problem for me.

Thank You,
Diane Fazio.

I as well have an account with pogo. I would have to agree that they treat members and non-members different and I think it should be stopped.. I constantly get harrassed by non-members, and in a means of defending myself and family and reporting them they have said all of these nasty things to me about my family. I say 3 little things and get suspended. That is not the way i want to be treated, especially when I am paying for a service that I call stress free and peaceful these little unhappy have to come in and try to ruin other people's happy time.. So I really am left clueless as to why pogo wants to loose so much money over a thing like this. So if there are others out there like myself and the young ladies and young men out there that want to try and have something done about this then contact me please!

And my closure would have to be: CLUB POGO YOU SHOULD TRY TREATING YOUR MEMBERS LIKE MEMBERS AND NON-MEMBERS LIKE YOU CURRENTLY TREAT YOUR MEMBERS AND STOP WRONGFULLY SUSPENDING FOLKS WITH NO MEANS OF HARM AND BE WORRIED ABOUT THE PERVERTS YOU HAVE ON THIS SITE! THANKS,
J3NNIF3R

club pogo took 39 dollars and 99 cents out of my account today with out my auth. I was playing on this site as a guest and still have 4 days left of the free site. I want this money back in my account immediately. thank you

I do not believe the jackpots pay-out. I wrote to Pogo January of 2017 inquiring about the "Hog Heaven Slots" jp. A letter to the Editor about the same game/question was posted back in June of 2017!
I wanted to know when was the last time the "Hog Heaven" jp paid out.

No response.

I believe they are hiding a lot from paying members.

I hope there will be a very large class lawsuit and soon!

My heart goes out deeply to those members who are homebound or otherwise confined, on a fixed income, are ill, lonely, etc..

For almost 1 year I have requested I had problems with chatting while in games with my friends. It was working but all of a sudden (for at least 6 mos.) I have not been able to chat with my friends. It is very frusting because I like talking with people from all over and they try to talk to me and I cannot respond. Please help me in this matter I cannot seem to get anyone to fix this problem. It does not seem to be a very hard thing to fix. Please get me back so I can chat. Thanks .

Linda Bunn shelburneufo@gmail.com

Ive played in pogo since the year 2017, an just in the last week around 3/10/08 they've done something to the site, i am a pogo club member, an now every time i try to play a game, it boots my cpu up to 100% on the browser as tho some one is hacking into my browser, has any one had this prob yet...

I have been a club Pogo member since July 2017
for the last 3 months
I was unable to contact EA games as I am always told that I have incorrect Password.
I know my password.when I ask them for the password-they sent email giving me the password
I used.This problem has been going on for several months.
Can anyone give me telephone number or address of EAgames UK?

I`ve been a memeber of Club Pogo since 2017 and never had a problem. Now it`s 8/12 and I can`t play the games regarding Flash Player I try to install it and it says it`s all ready installed, but I still can`t play my games and I pay $40.00 a yr. When I try to talk to my friends sometimes it works othe times it doens`t. I can`t seem to get anywhere. I`m very upset over this. Can any help me? Thanks

DRI*ELECTRONIC is the company EA Games Store uses. So Check if you bought a game or started pleying an online game latly.
I myself got scared when I saw it on my internet bank but later discovered that it was when from A game a bought from EA store online.

Hope it helps. And if you didn't buy anything from EA then you better have a talk to them.

In my bank statement today there is a RECURRING CHECK CARD PURCHASE for DRI*ELECTRONIC ARTS with the phone number [protected] MN on my bank statement starting Dec 21st 2010. I have no idea what it is for. I will contact the bank ASAP. It started on the same day I made a small purchase for the ASI*HUMBLE BUNDLE but that might be just a coincidence. I have no idea how DRI got my CC info. Upsetting to say the least. Where's the pitchforks and torches?

these people are thieves

our credit card was charged without our permission. dont even know who this company is or what they sell

Charged as well. How do they get hold of ones credit card info?

Same thing happened to me with this company...very angry!
Someone needs to file a Class Action suit against them.

How many comments do you want?

This is crazy all I want is to play pogo games and for some reason I can't get it on line all I get is try free games .I am a member have paid for the year and would like to play games again

Just please get me back on line to play pogo games I am allready a member

Just get me back on line to play pogo I am allreadt a member

I have been trying to bring up pogo and all i get are try free games I am allready a member I don't want free games please tell me what to do I have changed my user name I would like it to be ruppieandpapa@yahoo.com pass word the samewwjd777 can u help

I resubscribed back in september to club pogo for a year . i can not play any of the games. i need this straigthed out it has gone on long enough. I want to play the games that is what i payed for.

i have had the same email sine i ve started with clubpog and i only wamt one. that is hotmommie47@yahoo.com. i dont want to be paying for more than one account. i hope you can fix this problem. thank you jane pearce.

for 6 months of last year was ok after that i couldnt play any more my e mail address had changed ive gone in to try and change it but icouldnt now they have charged my account again can you please help this is my only form of entertainment.?

not able to play any pogo games. Pd to be a member and have nothing as of yet. Please fix asap. Always get and error has been made or oops something is wrong. I want my money back or be able to play all the pogo games I've pd for.

after clicking to get to game site after the final click to play computer goes back to my screen saver

i am a paid member and cant get on pogo

i lost my club pogo

Can't restake when ever I have winning hand.

l[ke tro getr what i paid for ori willcall consumer proyection

where do i go to sign my password to get to the main screen for members it wont take me there

Im a pogo player since 2001.never encounter the problems you have had.i'm certainly not gonna sit for hours on to play a on-line game.i would just move on to another game or room!
what i wonder about:does any one ever actually win those jackpot prizes?

People use cheats to freeze the board on Texas hold em ...you don't fold or time out but the game says you did...and please do not tell me I am not computer savy...I clean even the jave cache almost every other day ...pogo allows these cheats and people should rise up against these people because enough is enough

that happend with me 2
they not worth it

can some one from pogo call me please

you can not get a hold of pogo when you need them ive called them and got no where i need too get a hold of you pogo

Inside the United States: [protected]

For what did you give money? I've never been charged anything.

im trying to renew my club pogo membership with my vanilla mastercard n it says cc failure can u help me please ty poidom7329

I have tried to reach customer service to try to buy some games! Every attempt to reach C>S> has sent me to many dead ends. I try to use the BUY sect. to no end. I fill in Product:, Categery:, Subcategory. I am given NO choises, nor do I have any idea what is to go in this space; PLATFORM: so I am someplace that is going NO WHERE. during this same time period, I did not have any problems getting to pogo to renew my menbership, so WHY can not I get to C.S.?

I am sorry to tell you, but you have to contact Pogo.com customer service to get this straightened out.