Coffey Automotive’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with service and vehicle purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
They don't treat everyone equally
They don't treat everyone equally. I'm a black African American woman. I chose not to have them fix my car. The price was too high. They sent my tow truck driver away, saying they needed to put it together and the diagnosis wasn't paid for. I didn't know the tow truck arrived before me. I paid, but they still hadn't finished working on my car. I waited in the cold for over an hour. Then I called my agent and she told me they had come. Coffey and the lady at the front knew, but they didn't inform me!
Coffey Automotive Complaints 1
On 07/06, I brought my car to Coffey Automotive because I heard a strange noise coming from the right front of my car
On 07/06, I brought my car to Coffey Automotive because I heard a strange noise coming from the right front of my car. They told me that I needed to replace the sway bars, and it would cost me $346.89. I agreed to the repair and left my car with them.
The very next day, I noticed that my car was still making the exact same noise. I called Coffey Automotive to let them know, and they advised me to schedule an appointment to bring my car back in so they could test drive it.
On 07/22, I brought my car back to Coffey Automotive for further inspection. After they test drove it, they informed me that I actually needed two catalytic converters, and each one would cost $1,957.00.
Feeling unsure about their diagnosis, I decided to take my car to another auto repair shop on 07/23. They replaced one catalytic converter, and to my relief, the problem was solved.
In the end, I ended up paying for a repair at Coffey Automotive that I didn't actually need. They failed to fix my car, and I had to seek help elsewhere.
Is Coffey Automotive Legit?
Coffey Automotive earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Coffeyauto.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Coffeyauto.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Coffeyauto.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
- Coffey Automotive protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Coffey Automotive has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Coffey Automotive
One of the key factors that sets Coffey Automotive apart from its competitors is its dedication to providing exceptional customer service. The team at Coffey Automotive understands that buying a car is a significant investment, and they strive to make the entire process as smooth and enjoyable as possible. From the moment you step onto their lot or visit their website, you can expect to be greeted by friendly and knowledgeable staff who are ready to assist you in finding the perfect vehicle to meet your needs.
Coffey Automotive takes great pride in offering a diverse inventory of vehicles to suit every preference and budget. Whether you are in the market for a sleek and stylish sedan, a spacious and practical SUV, or a powerful and rugged truck, Coffey Automotive has got you covered. Their extensive selection includes both new and used vehicles, ensuring that there is something for everyone.
When it comes to the quality of their vehicles, Coffey Automotive holds themselves to the highest standards. Each vehicle undergoes a rigorous inspection process to ensure that it meets their strict criteria for safety, reliability, and performance. This attention to detail gives customers peace of mind knowing that they are purchasing a vehicle that has been thoroughly vetted and is in excellent condition.
In addition to their impressive inventory, Coffey Automotive also offers a range of financing options to help make your dream car a reality. Their finance experts work closely with customers to find the best loan or lease terms that fit their individual needs and budget. With competitive rates and flexible payment plans, Coffey Automotive strives to make car ownership affordable and accessible for all.
Furthermore, Coffey Automotive provides top-notch after-sales service and maintenance to keep your vehicle running smoothly for years to come. Their skilled technicians are trained to handle all types of repairs and maintenance services, using the latest tools and technology to ensure the highest level of quality and efficiency.
In conclusion, Coffey Automotive is a trusted and reliable automotive dealership that offers exceptional customer service, a wide selection of high-quality vehicles, and comprehensive after-sales support. Whether you are in the market for a new or used car, Coffey Automotive is the go-to destination for all your automotive needs. Visit their website at coffeyauto.com or stop by their dealership to experience their excellence firsthand.
Overview of Coffey Automotive complaint handling
-
Coffey Automotive Contacts
-
Coffey Automotive phone numbers+1 (636) 947-4709+1 (636) 947-4709Click up if you have successfully reached Coffey Automotive by calling +1 (636) 947-4709 phone number 0 0 users reported that they have successfully reached Coffey Automotive by calling +1 (636) 947-4709 phone number Click down if you have unsuccessfully reached Coffey Automotive by calling +1 (636) 947-4709 phone number 0 0 users reported that they have UNsuccessfully reached Coffey Automotive by calling +1 (636) 947-4709 phone number
-
Coffey Automotive address2060 Exchange Dr, Saint Charles, Missouri, 63303-5986, United States
-
Coffey Automotive social media
-
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Hixson Autoplex of Alexandria
2 reviews
Coliseum Lexus of Oakland
1 review
Denali Motors
2 reviews
Gerald Nissan of North Aurora
5 reviews
ViP Kars
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!