CB Telecommunications Comwave Networks hidden charges

Comwave Networks review: hidden charges 5

SAMZ416 of CA

Oct 08, 2009 1:48 pm EDT

Resolved

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Not only Comwave has poor service with extremely bad scustomer service, they say during the initial call that 1st mont sevice can be be cancelled with no obligation but of couarse you have to pay $50.00 in the name of Port Out Fee. After that you will not only be charged $50.00 if you don't return the telephony modem but you $50.00 security deposit will disappear too.
I had Comwave telephone service for 30 days and out of those 23 days the telephone did not work.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

5 comments

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Nirenjan

2 comments

Nirenjan of IN

Nov 09, 2010 2:03 pm EST

I am sorry to hear that you had a bad time with comwave ... but we will have to make sure when ever we sign up with a company we need to look at the Terms and condition. COmwave does offer you 3 months free and you can cancel the service at any time but you should not transfer your old number till you are satisfied with the service . Once you get your old number transferred to comwave of course when you want to port out the number you will have to pay for it ... I suggest comwave for those who really want to save money .

Nirenjan

ffoster

1 comments

ffoster of US

Jul 17, 2012 11:13 pm EDT

I have a Conwave account for home phone (only for when i need it) i keep using my regular plan for locals calls.In general Im very satisfy with the service but i recently wanted to add it to my smart phone but it wasn't a chance that it works, it keeps my home phone number ### the only number provided by the service .What can i add my cell phone number at the service? THANK YOU VERY MUCH.

Nebil Tozri

Gatineau, CA

6 comments

Nebil Tozri of Gatineau, CA

Mar 22, 2013 6:22 pm EDT

i agree

shyamalj

1 comments

shyamalj of CA

Jan 15, 2014 5:19 pm EST

be aware any one who is going to choose Comwave as a home phone service provider. their service is poor. customer service is horrible . keep you on hold for an hours. I was with Comewave for last 4 years and not satisfied at all so in my opinion big NO NO to Comwave
Vonage is far batter that Comwave .

jamey calarko

1 complaint

1 comments

jamey calarko of US

Mar 11, 2021 9:42 am EST

Will not contact you back to cancel, worst company I have ever dealt with.

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Comwave Networks - Fed up with the dropped and missed calls and overall lousy service! 45

Resolved

Comwave Networks - Comwave refuses to cancel service and charging credit card for service that no longer works! 15

Resolved

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Resolved

Comwave Networks - Asking money & threatening to send info to collection agency 9

Resolved

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Comwave Networks Contacts

Comwave Networks phone numbers

+1 (866) 885-4022
+1 (866) 885-4022

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Canada

+1 (866) 884-6901
+1 (866) 884-6901

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United States

+1 (416) 429-6250
+1 (416) 429-6250

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International

+1 (866) 500-4107
+1 (866) 500-4107

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Business Customers, Customer Service

+1 (888) 319-7319
+1 (888) 319-7319

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Business Customers, Sales

+1 (416) 663-9600
+1 (416) 663-9600

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Comwave Networks emails

letushelp@comwave.net

100%
Confidence score: 100%

Support

dsinger@comwave.net

92%
Confidence score: 92%

communication

security@comwave.net

85%
Confidence score: 85%

support

mobile@comwave.net

75%
Confidence score: 75%

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Comwave Networks address

61 Wildcat Rd, Toronto, Ontario, M3J2P5, Canada

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