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Consulate General of Italy, Mumbai Customer Service Phone, Email, Contacts

Consulate General of Italy, Mumbai
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Consulate General of Italy, Mumbai Complaints 7

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3:16 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I applied for short term tourist visa on 13th October 2023. It's been 41 days of waiting as of 21-Nov-23. I am still waiting for my passport. I have tried contacting embassy helpline via phone and email thousands of times. Pin drop silence from there end. I have to go to USA now to be with my wife because we are starting resident visa process. But I am...

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3:21 pm EDT
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Consulate General of Italy, Mumbai Delayed visa Processing

The request for student visa is made on 23rd aug 2023 from vfs chennai branch to italian embassy mumabi through the appointment we booked officially on their website. The intended travel date is 14th september 2023. Today it is 18th oct 2023 ... still no update from them... numerous attempts made to get the info from embassy and also from vfs... both of them are unresponsive for the issue. Vfs , they are saying that they cant help in this issue., and embassy is not answering for both the calls and emails that we wrote to them. This is absolutely unprofessional on their part . The decision should be taken before the travel date ... or in other cases they atleast should ask for more documentation or physical presence... but they did nothing!

Desired outcome: Please take necessary action

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5:54 am EDT
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Consulate General of Italy, Mumbai Delayed process: visa application

The request for visit visa is made on 14th july 2023 from vfs hyderabad branch to italian embassy mumabi through the appointment we booked officially on their website. The intended travel date is 15th september 2023. Today it is 27th sep 2023 ... still no update from them... numerous attempts made to get the info from embassy and also from vfs... both of them are unresponsive for the issue. Vfs , they are saying that they cant help in this issue., and embassy is not answering for both the calls and emails that we wrote to them. This is absolutely unprofessional on their part . The decision should be taken before the travel date ... or in other cases they atleast should ask for more documentation or physical presence... but they did nothing!

Application Number: HYDE/140723/0013/01

Desired outcome: Please make a decision as soon as possible we cant wait forever looking forward to hear from you!

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Is Consulate General of Italy, Mumbai Legit?

Consulate General of Italy, Mumbai earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Consulate General of Italy, Mumbai to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Consulate General of Italy, Mumbai is known for their high standards and safety. If you're thinking about dealing with Consulate General of Italy, Mumbai, it's wise to check how they handle complaints.

The age of Consulate General of Italy, Mumbai's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Consmumbai.esteri.it has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Consmumbai.esteri.it has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • While Consulate General of Italy, Mumbai has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
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  • Consmumbai.esteri.it has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The consmumbai.esteri.it may offer a niche product or service that is only of interest to a smaller audience.
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10:04 am EST

Consulate General of Italy, Mumbai Visa refusal without reason

Dear visa officer,

My application number - MUMA/191022/0001/01

I got call from VFS on 13jan 2023 regarding collecting my pre-refusal letter from mumbai. I collect my pre-refusal letter on 16thJan and on 20th Jan 2023 I got refusal letter with my passport. I didn't submit my documents yet. VFS gave me have 10 days to submit documents and before submitting documents I got refusal on my application.

Please let me know what should I do next. I have 5 days to submit documents.

Thankyou

Ekata Tambe

+91 [protected]

Desired outcome: To reconsider my application.

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4:52 am EDT

Consulate General of Italy, Mumbai Incorrect Visa rejection

On August 2nd 2022, I had applied for an Italian student visa at the nearest VFS centre which was VFS Kochi. I submitted all my documents and finished the interview afterwards. On August 31st, a week before the date of my intended arrival ( September 7th), I received a pre refusal order from the embassy claiming I have not given the full documents and that I have to submit ITR forms of 3 years of my sponsor, who is my father. My father is a merchant navy officer so he is an NRI. I had submitted bank statements of his NRI and his local account with withhold sufficient amount as required. Also I had submitted his 2 documents which is a proof of his work and rank, and in the covering letter I had mentioned my father’s job and rank.I had emailed the embassy telling the same but I have not received an email back, it has been one week and within 3 days I have to submit the necessary documents or my visa will get rejected. Talking with the fellow visa applicants for the same visa, It was found that those who applied for the visa earlier than I did have not yet received their visa and they are delaying or rejecting many study visa. My classes starts on September 14th, there is no online class and I will lose my college housing if I don’t receive my visa in time. Please look into my complaint.

Desired outcome: I would appreciate a response before my visa gets rejected

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10:50 am EDT

Consulate General of Italy, Mumbai visa process

i have applied for student visa on 29/8/2019 and my traveling date was 30/9/2019
from 22/9/2019 i was daily emailing them calling them, they didnt even reply of any email and they dont even recived the call, even if they recived the call they put the phone a side.
they rejected my visa application with the reason is the conditions of the intended stay was not reliable.
i am not satisfied with reason of rejection.
because at the time of pre enrollment they check all document only insurance, flight ticket, bank statement and stay that we purchase after pre enrollment.
even i have got the reply from the collage that if you come after 30/9/2019 we are ready to take your admission.
italy embassy never reply to any student.
they are playing the student life
this was my second time i was applying both the time they rejected visa .

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3:13 am EDT
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Consulate General of Italy, Mumbai delays in processing transit visas

I am a seafarer working with msc, whenever I need to embark on ships in Europe I need to apply for single entry transit Visa for 3 days and embark on assigned ship. however the pain is this italian consulate is inhuman and harrass people like us with no proper communication no proper grievance redressal system and no response to communications sent vis-a-vis emails. Applied for Schengen visa transit to Italy ref no muma/190918/0044/01. its been 20 business days the consulate is least bothered to respond to any emails or calls.. sent emails to adminsitrations escalated the issue to MADAD consular grievance system still no response. if they don't want to give visas at least deny keeping seafarers on hold especially when there are duties and commitments is called inhuman behaviour and mental harrassment

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Update by AldenMcniel
Oct 19, 2018 12:02 am EDT

32 day still counting these [censored] dont really care names of the people incharge lina pizzi stefania constanza

Update by AldenMcniel
Oct 14, 2018 12:46 pm EDT

25 days still counting on such a stupid laidback administration.

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Overview of Consulate General of Italy, Mumbai complaint handling

Consulate General of Italy, Mumbai reviews first appeared on Complaints Board on Oct 11, 2018. The latest review Tourist visa processing delay was posted on Nov 20, 2023. Consulate General of Italy, Mumbai has an average consumer rating of 1 stars from 7 reviews. Consulate General of Italy, Mumbai has resolved 0 complaints.
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  1. Consulate General of Italy, Mumbai Contacts

  2. Consulate General of Italy, Mumbai phone numbers
    +91 222 380 4071
    +91 222 380 4071
    Click up if you have successfully reached Consulate General of Italy, Mumbai by calling +91 222 380 4071 phone number 1 1 users reported that they have successfully reached Consulate General of Italy, Mumbai by calling +91 222 380 4071 phone number Click down if you have unsuccessfully reached Consulate General of Italy, Mumbai by calling +91 222 380 4071 phone number 0 0 users reported that they have UNsuccessfully reached Consulate General of Italy, Mumbai by calling +91 222 380 4071 phone number
  3. Consulate General of Italy, Mumbai emails
  4. Consulate General of Italy, Mumbai address
    Kanchanjunga, Ground Floor, 72 G.Deshmukh Marg, Mumbai, 400026, India
  5. Consulate General of Italy, Mumbai social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Consulate General of Italy, Mumbai Category
Consulate General of Italy, Mumbai is ranked 19 among 22 companies in the Passport Services category

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